God grant me serenity To accept the things I cannot change, The courage to change the things I can, And the wisdom to know the difference. -Reinhold Niebuhr PAF101 PAF 101 Module 2, Lecture 3

Class Agenda Announcements Dale Carnegie Discussion of societal problems and policy trade offs

Saturday, February 28-Sunday, March 1 6PM-6AM Women’s Building Register online at Website:

State of Democracy Lecture: Does Citizenship Require Sacrifice? Friday, February 13 in the Maxwell Auditorium 4:00-5:30 PM Panel: Kristi Andersen, Walter Broadnax, Tina Nabatchi, Robert Rubinstein, Grant Reeher

SU Human Library Do you have a story to tell or know somebody that would make a great human book? Fill out “suggestion form” here by February 27, 2015here Visit for descriptions of previous human bookshttp://researchguides.library.syr.edu/humanlibrary Event will be on April 1 st, 2015 and is a 2-hour time commitment PAF 101 students should indicate “PAF 101 Student” in the application section titled “anything else you want to know” Questions  Joey Dawson

Sleeping In Class The loss of 1 competition point from the entire group! The loss of 5 points from your individual module score.

Don’t Plagiarize! Any direct quote must be in quote marks with an internal citation Failure to do so results in a zero for your paper

Competition Points As of 2/4/2015 Winners Group #Points Losers

Dale Carnegie Presentations Three TA's present how they use DC to fix a problem. Two Groups will be called on to state what DC principle the TA used. First group to stand and give the correct DC principle wins 1 competition point for their group. If neither group knows the correct DC principle, another randomly selected group will be called on. Do not raise your hand.

Dale Carnegie Principles Don't criticize, condemn or complain. Give honest and sincere appreciation. Arouse the other person an eager want. Become genuinely interested in other people. Remember that a man's name is to him the sweetest and most important sound in any language. Be a good listener. Encourage others to talk about themselves. Talk in the terms of the other man’s interest. Make the other person feel important and do it sincerely. Avoid arguments. Never tell someone they are wrong If you're wrong, admit it quickly and emphatically. Begin in a friendly way. Start with questions the other person will answer yes to. Let the other person do the talking. Let the other person feel the idea is his/hers. Try honestly to see things from the other person's point of view. Sympathize with the other person. Appeal to noble motives. Dramatize your ideas. Throw down a challenge. Begin with praise and honest appreciation. Call attention to other people's mistakes indirectly. Talk about your own mistakes first. Ask questions instead of giving direct orders. Let the other person save face. Praise every improvement. Give them a fine reputation to live up to Encourage them by making their faults seem easy to correct. Make the other person happy about doing what you suggest.

Exercise 2.5 Census Data Students lost points for preventable mistakes Must use Quick Facts on census website TAs will be checking your data! If we catch you faking any data you’re a loser and you will receive a ZERO for the entire paper.

What the Completed Chart Should Look Like % High School Graduate Or Higher – Age 25+

Exercise real players that you may use later

Human Drivers of Public Policy Fear Greed Guilt Love?

Seven Societal Problem Areas Crime Education Environment Health Housing Jobs/economic development Poverty

Four Drivers on Policy Topics Describe how each driver shapes policy in current public policy discussions Fear Greed Guilt Love

Healthcare Reform Groups 1,2,3,4 ---Fear Groups 5,6,7,8,9 ---Greed Groups 10,11,12,13,14 ---Guilt Groups 15,16,17,18 ---Love

Outside Speaker Announcement Stephanie Pasquale, Deputy Commissioner of the Department of Neighborhood & Business Development in the city of Syracuse Syracuse Alum, BA ‘94 || MPA ‘97 Research Stephanie Pasquale and come to class on Friday with questions to ask

Job Overview: Make healthier neighborhoods ●Improve housing policies ○ make existing housing more affordable and more readily available ○ promote racial and economic diversity in residential neighborhoods ●Neighborhood planning ○ zoning/boundaries ○ fill vacant housing ■ helps prevent crime and improves real estate market

Previous Experience Former Executive director for Home HeadQuarters, a nonprofit working to stabilize and improve housing in the area ip/index.htmlhttp:// ip/index.html

For next class Prospective Community Service Form is due 2/13 by 12:45pm Should be finished with all exercises in chapter 2 and 3 by today Module 2 due 12:45 on Friday, 2/20