Finnair Group First Quarter Result January 1 - March 31, 2003

Industry hit from two sides Effects of Iraq war and SARS Economic situation remains weak Market situation continues to tighten Adjustment of capacity, total capacity clearly below 2001 level Cost cutbacks resulted in significant redundancies Loss cycle continuing and speeding up Focus on survival, cash and balance sheet

Finnair Q1/2003 Iraq war Profitability weakened significantly Demand weak especially in business class 160 mill. euro cost-cutting programme initiated Operational quality still top class in Europe Financial/ cash position remained strong

Group key figures Mill. EUR

Q1/2003: Operational result weakened significantly Turnover +2.4%, operating expenses +8.0% Passenger load factor dropped 1.9 percentage points Turn for worse on North American and Asian routes Unit revenues (yield) -8.7% Unit costs for flight operations decreased by -3.1% Number of personnel down -2.6%, but pension costs increased personnel expenses One MD11 aircraft sold and leased back Net debt almost nil

MEUR EBIT per quarter

MEUR Change in EBIT per quarter Excluding capital gains from asset disposals

Passenger load factor and yield decreased during the first quarter of 2003 Q1/ /2002 Demand (RPK)+ 8.6 %+ 0.1 % Capacity (ASK) %- 3.7 % Passenger load factor- 1.9 %-points+ 2.7 %-points Yield (EUR/RTK) %- 1.9 % Unit costs (EUR/ATK) %- 1.0 %

Business and tourist class volumes International scheduled traffic Finnair and Aero Business class: Q3/ % Q4/ % Q1/ % Q2/ % Q3/ % Q4/ % Q1/ %

Yield and unit costs of Flight Operations %

SARS From 40% growth to 40% plunge Affects Asian traffic and European traffic as well due to gateway travel Capacity cut on Beijing route SARS situation good in Japan, Thailand and Singapore, soon under control in Hong Kong and Toronto Foreseeable impact on result already tens of millions of euros

Asian traffic declined clearly due to Iraq war and SARS-epidemic

Iraq war and SARS epidemic have also decreased European volumes due to gateway travel through Helsinki

Leisure traffic Leisure Flights and Suntours Ltd Overall demand in leisure industry down Market leader Suntours (Aurinkomatkat) continues to strengthen its position Finnair Leisure Flights increased market share Increase in capacity => turnover increased 17.3% Profitability improved Unit revenues +0.7% Customer satisfaction good

Finnair Cargo Investment in Asian market continued, volume growth +30.8%. Cargo tonnes +4.0% Continuing decrease in cargo capacity chartered from outside Group Price competition tightens Result negative vs. zero in the previous year

Aviation Services Aircraft maintenance services, ground handling and catering Significant decrease in volume and price levels led to weakening of profitability Turnover -9.0 %, result negative Bankruptcy of French Air Lib airline will decrease maintenance service revenues for current year by 9 mill. euros Finnair Catering Oy has transferred its wine wholesale operations to new SkyCellar Oy of which Finnair Catering Oy owns 19.9%

Travel services SMT, Area, Amadeus Finland, Estravel Decline in overall demand and price level lead to 7.3% decline in turnover Result negative Service and transaction fees increasingly common Sales commission will no longer be paid to travel agents for Finnair tickets issued in Finland on September 1, 2003 or later

Liquidity has remained strong

Virtually no net debt March 31, 2003 Liquid funds € 317 mill. Loan facilities € 230 mill.

Strong balance sheet, good buffer Equity ratio and gearing %

Cost efficiency vs. competitors Competitive edge from distinct, superior product Partnerships/ alliances Growth from Asia and Baltic Sea region Sustainable, profitable growth, focus on core business and more flexibility through structural changes Strategy remains unchanged

Short-term savings Temporary lay-offs Recruitment frozen Investments Capacity cuts Procurement

Long-term savings Group unit costs -15% by mill. euro cost-cutting programme Permanent changes in cost and operating structure Main focus on fixed costs Share of personnel costs approx. 60 million euros cut in manpower over two years Structural adjustments bring new flexibility and savings Increased efficiency and productivity through fleet renewal

Group personnel on average

Short-term forecast Outlook clearly deteriorating Pre-booking situation weak Q2 bad Result for entire year in the red Market situation continues to tighten Weak economic development in main market areas Number of flights for April-September down by around 7% from previous year. New destinations Osaka and Shanghai. Investments approx. 70 mill euros

Appendices

Q1/2003 in short: Operating loss excl. capital gains EUR 27.1 million Q1/2003 Q1/2002 Turnover, mill.€400,3391,1 EBITDAR18,241,5 EBIT-13,1-2,6 - EBIT excl. capital gains-27,1-3,1 Pre tax profit-14,0-4,7 Capital gains14,00,4

Development of Group business units Operating loss/profit, EBIT excl. capital gains

EBITDAR, without capital gains Mill. EUR

Investments financed with cash flow from operations Mill. EUR

Fleet strategy actively implemented By end of 2002, total of 17 A320 series aircraft In 2003, eight additional A320 series aircraft Binding orders for two A320 aircraft deliveries in DC-9 aircraft phased out by end July MD-80 aircraft operation continues for time being DC-9/MD-80 aircraft replacements being assessed

AEA and Finnair traffic Scheduled services AEA: Association of European Airlines

Jet fuel price development USD/Tonne and EUR/Tonne

ROE and ROCE rolling 12 months %

Over a third of interest bearing debt maturing in 2010 or later

Average number of personnel per business area

Superiority of product Direct to 30 destinations in the world –no time-consuming transfers at crowded airports Best schedules –morning-evening concept One of the most punctual in Europe with least cancellations Top class service in Europe oneworld - alliance with best quality and best coverage – good connections to 135 countries New aircraft in European traffic and renewed Business Class in long-haul traffic

Finnair Financial Targets ”Sustainable value creation” Operating profit (EBIT) EBIT margin at least 6% => mill. € in the coming few years EBITDAR EBITDAR margin at least 17% => over 300 mill. € in the coming few years Economic profit To create positive value over pretax WACC of 10% not later than 2004 Pay out ratioMinimum one third of the EPS Gearing Net Debt to Equity max 0.6 Equity ratioEquity to Balance Sheet total more than 30% Total Shareholder Return (TSR) On average 15% annual TSR => to double the value for shareholders in five years Market CapPrice to Book minimum target 1.0

Finnair’s financial targets description of scorecards

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