Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Tighten Up Your Firm’s Cyber Security Presented by Robert Listerman, CPA, CITRMS

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Robert Listerman (Bob) is a licensed Certified Public Accountant, State of Michigan and has over 30 years of experience as a process improvement business consultant. He graduated from Michigan State University and became a CPA while employed at Touche Ross & Co., Detroit, now known as a member firm of Deloitte & Touche USA LLP Bob added the Certified Identity Theft Risk Management Specialist (CITRMS) designation issued by The Institute of Fraud Risk Management in The designation is in recognition of his knowledge and experience in identity theft risk management. Today Bob focuses his practice on data security compliance. Over 50% of identity theft can be traced back to unlawful or mishandling of non-public data within the workplace. Currently Bob serves his professional community as an active Board Member for the Institute of Management Accountants (IMA), Mid Atlantic Council “IMA-MAC.” He is currently servicing as President of IMA-MAC ( ). He is a regular seminar presenter for the IMA, Pennsylvania Institute of CPAs (PICPA), and the Michigan Association of CPAs (MACPA). Bob serves on, and is a past chair of the MACPA’s Management Information & Business Show committee which enjoys serving over 1000 CPAs in attendance each year. He is Continuing Education Chair of the PICPA’s IT Assurance Committee. Bob serves his local community as a member of the Kennett Township, PA Planning Commission, Communications, Business Advisory, and Safety Committees. He is an active board member of the Longwood Rotary Club. He serves his Rotary District 7450 as their Interact Club Chair (Rotary in High School) since Past professional and civic duties include serving on the Board of Directors for the Michigan Association of Certified Public Accountants ( ), past board member of the Delaware Chapter of the IMA and past Chapter president for the IMA Oakland County, Michigan ( ).

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA How Computers (Servers) get Infected Hacked through the Internet Cloud File brought in via a USB (Thumb) Drive

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA How Computers (Servers) get Infected Downloaded program, picture, document, or from a shared file folder Key logger mimicking what they have learned

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA How Computers (Servers) get Infected From employees conduct / behavior Culture at the top

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Data security can seem mindboggling

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA An Internet service provider (ISP, also called Internet access provider) is a business or organization that offers users access to the Internet and related services. Many ISPs are telephone companies or other telecommunication providers. They provide services such as Internet access, Internet transit, domain name registration and hosting, dial-up access, leased line access and colocation. Internet service providers may be organized in various forms, such as commercial, community- owned, non-profit, or otherwise privately owned. Source: Definition

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA a.k.a: the “CLOUD”

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA The Internet “Web ” Topography

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Prize for first person who raises their hand AND can identify what these numbers are!

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA IP Tracer Source:

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Terms  Malware/Viruses  Key Logger  Hacker  Hacktivism (Anonymous)  Zero Day Attack  Botnet

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Zero Day Attack A zero-day (or zero-hour or day zero) attack or threat is an attack that exploits a previously unknown vulnerability in a computer application, meaning that the attack occurs on "day zero" of awareness of the vulnerability. This means that the developers have had zero days to address and patch the vulnerability. Zero-day exploits (actual software that uses a security hole to carry out an attack) are used or shared by attackers before the developer of the target software knows about the vulnerability.

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA BOTNET The term "botnet" can be used to refer to any group of computers, such as IRC bots, but the term is generally used to refer to a collection of computers (called zombie computers) that have been recruited by running malicious software. It could be used to send spam or participate in Denial of service attacks. The word botnet stems from the two words robot and network.

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Attack on Vendor Set Up Breach at Target* * Source: The breach at Target Corp. that exposed credit card and personal data on more than 110 million consumers appears to have begun with a malware- laced phishing attack sent to employees at an HVAC firm that did business with the nationwide retailer, according to sources close to the investigation. Last week, KrebsOnSecurity reported that investigators believe the source of the Target intrusion traces back to network credentials that Target had issued to Fazio Mechanical, a heating, air conditioning and refrigeration firm in Sharpsburg, Pa.

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Security is a layered solution  Physical Safeguards  Administrative Safeguards (Culture of Security)  Technical Safeguards FenceCameras Barred Windows Sensitive Data Walls “Strong” Password Dead BoltsGuards ______________________ Virus Detection VPN Fire Wall 2 nd Verification Intrusion Detection

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Physical Safeguards  Premise & surroundings  Physical access  simple key  user identifying access (key pad or card)  Internal areas, floors, hallways, office doors, files, etc  Document flow through the facility and at rest  Storage  Written procedures  Environmental safeguards  Computer monitor/screen guards  Clean desk policy

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Education backed by Policy & Procedures  Employee training on handling data from its source through to storage  Documented procedures  Computer Usage Policy  Sensitive Data Handling Policy  Data Security Policy including B.Y.O.D.  Employee signed acknowledgement of being trained  Criminal background check on anyone who handles or has access to data Administrative Safeguards

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Technical Safeguards  Risk assessment  Internal vulnerability assessment  Malware/Virus checking software  Spam filters  Encryption  Strong Passwords  Intrusion detection  Employee education on IT security policy and procedures

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Bring Your Own Device (BYOD)  Right to access device for forensic and data integrity assessment  Remote wipe if lost, stolen, or just not in control of employee anymore  Signed written agreement prior to company data access

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Securing Data In Motion  Secured leased lines  Use of VPN connections (Virtual Private Networks)  Know if you are on a secure site “  Send/receive encrypted files (Adobe documents have security options)  Use private clients such as “hushmail.com”

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA SSLSSL S S L SSLSSL VPNVPN V P N

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Sample cloud based VPN solution pricing model:

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA SaaS: What’s in (not in?) the Cloud? Limited Only By Your Imagination

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA IaaS: Your Hardware in the CLOUD?

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Case Study* Medium-sized mortgage brokerage firm * Source: Qnectus.com  99.99% uptime  Enterprise-level firewall protection  Encryption, and virus protection  Flexibility across both platforms and devices  Managed applications and upgrades  Simplified user provisioning  24/7/365 customer service support  Saved upwards of 50% over thirty (30) months

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA What to look for in a Cloud Service Provider –Strong contract regarding breach notifications –Systems are monitored 24/7 –Maintains user log-in history –Require strong passwords with limited life –Your data is backed-up & stored locally –Segregation of Data (Criminal Investigation of Others) –Has Documented Disaster Recovery Plan –Annually certified SSAE 16 (formally SAS 70)

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Security ≠ convenience myth  Most security “upgrades” can be tied to behavior awareness  Small changes can deliver large improvements  Most secure tools are as easy to use as standard  New direction of technology (i.e. SaaS & IaaS) is wrapped around security  Create, train, & administer YOUR policies and procedures

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Culture of Security The Federal Trade Commission’s PII Guide for employers:

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Take this 20 Question Assessment to Score Your Risk Level

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA Update your software every time on time Keep operating system up to date Keep malware/virus protection updated Six Take a ways (if this is all you do …) Be aware of today’s vulnerabilities Assess your entities’ Risk Level Score New opportunities when ready to upgrade

Data Security Compliance Advisors Certified Identity Theft Risk Management Specialists 873 East Baltimore Pike #501 Kennett Square, PA