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2 Xora for the Public Sector 2 Government agencies and other public organizations face growing pressure to deliver higher levels of service, even as budgets shrink. Efficiency is more important than ever. With Xora, their whole operation can work more efficiently without compromising their ability to respond to citizens’ needs.

3 Xora is the #1 market leader in mobile workforce management that helps mobile businesses and their field employees work smarter and faster.

4 Xora has 24,000+ Mobile Users In the Public Sector Space 4

5 Xora StreetSmart helps more than 16,000 organizations meet their productivity and service goals for about $1 per day per user “Using the Xora solution can help us tighten our work processes, reduce errors, and allow us to devote more time to address other citizen concerns” - Michael Jones, Deputy Chief Information Office, the City of Memphis

6 Benefits Across The Entire Organization Finance Dispatch Mobile Worker

7 Public Works 7

8 Company:  Old Bridge Township the township has a total population of 65,375 making it the state's 18th largest municipalitythe state's 18th largest municipality >TOB utilizes 110 contracted companies for snow season Customer Problem: >Was with TNT on Sprint and was unhappy with reporting and mapping >Needs an accurate system to process payroll for contracted companies for snow season Solution/Customer Benefit: >Using time sheets for each individual for payroll >Mounted laptops in supervisors vehicles to run the web management Why We Won: >Relationship with Xora was key & was tag team effort w/VSC team. >Customer service and support won over TNT & Sprint Industry Experience Public Works: Township of Old Bridge, NJ UnitsProductDevice 110StandardRugby Smart

9 Public Works: State Department of Transportation 9 UnitsProductDevice 219In VehicleGenx Company: >This states DOTD exists to serve the transportation and water resources needs of the public of Louisiana Customer Problem: >Supervisors had no visibility into location of workers >Difficult to verify & track time of workers spent on jobs Solution/Customer Benefit: >Verify workers time spent on jobs >Able to meet budget >Crews are now more productive

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11 Public Safety: Texas Department of Public Safety UnitsProductDevice 110StandardRugby II Company: >The Texas Department of Criminal Justice manages offenders in state prisons, jails and private correctional facilities that contract with TDCJ Customer Problem: >Warden had no visibility of transports >Concern for officer safety while transporting prisoners in between prisons >Difficult to verify where stopped and route deviation Solution/Customer Benefits: >Xora GPS location services on handsets >Safety has been increased by having more visibility >No route deviation

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13 Health & Safety Inspections: City of Memphis 13 Company: >Memphis is the largest city in Tennessee and a major cultural center for the Southeastern United States. It has a metropolitan population of over one million. >After the death of a City worker on the job and reports of citizens violating ordinances, the City sought to improve zoning regulation enforcement, neighborhood clean-ups and visibility into the location of City workers Customer Problem: >Worker safety >redundant paperwork Solution/Customer Benefits: >Tighten work processes reducing errors >More time to address other citizen concerns >Workers in the field are safer and are more accountable for their work UnitsProductDevice 72PremiereTablet UnitsProductDevice 285In VehicleGenx

14 >A code enforcement officer notices an exposed electrical main during a routine inspection >The officer notes the violation using Xora Mobile Forms >The appropriate departments are immediately alerted to take action >Using AT&T Enhanced Push-to-Talk, the officer is able to instantly have a two-way conversation and confirm with dispatch that the repair is imminent Xora StreetSmart with AT&T EPTT

15 Introducing Xora StreetSmart Workforce Management from AT&T

16 Configurable, powerful mobile workforce productivity solution that enables agencies transformation. Xora Has What’s Important Today LOCATION JOBS FORMS Government Operations & Dispatch: 100% Web Based SaaS application Mobile Workers: Handsets/Tablets Reports TIME SHEETS INTEGRATION DATA

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24 >Save $11,719 per year reducing overtime by an average of ONE hour per employee Reduce Employee Overtime

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26 Jobs: Create, Dispatch and Monitor Progress

27 Jobs: Create, Dispatch and Monitor Progress

28 Jobs: Create, Dispatch and Monitor Progress

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41 Fuel Savings with Xora StreetSmart >Save $30,938 per year per employee

42 >Simple Data upload & download using common file formats plus >Connectors to popular office systems >Xora Web Services 3 Easy Paths for Integration

43 Forms: Increase Efficiency, Go Paperless

44 Paper Processing Time Reduction >Save $11,250 per year

45 Xora Solutions Deliver “Location-based” applications deliver savings and efficiencies >Reduce overtime by 13.4% >Reduce fuel costs by 13.2% >Reduce miles traveled by 19.2% >Increase productivity by 27.4% >Improve workforce utilization by 26.1% >Improve service response times by 23.8% Source: Aberdeen Group, October 2007

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