Satellite Operations Center Emergency Management Update & Exercise Review 4/3/2009

Satellite Operations Centers Topics Exercise Review –EOC Lessons –SOC Lessons Communications BAT Training SCERT Training Additional EM Projects

4/3/2009Satellite Operations Centers Field Exercises BAT - 11 SOCs participate SCERT - 33 members participate Medical Triage - combined effort between Vaden and Hospitals

4/3/2009Satellite Operations Centers BAT Exercise Learning process for SOCs –Encourage more SOCs to participate in the future - definite future field exercise –Forms!

4/3/2009Satellite Operations Centers Participation SOC involvement improved scenario and inject quality for the exercise Exercise participation at an all time high –All SOCs involved

4/3/2009Satellite Operations Centers Exercise Statistics 675 exercise Injects delivered Building damage information on 224 buildings 500+ individuals participate during EOC/SOC exercise Exercise Radio Check –23 of 25 SOCs responded Action Plans/Emergency Reports –20/25 SOCs confirmed delivery

4/3/2009Satellite Operations Centers Exercise Statistics The exercise design was realistic? –Strongly Disagree - 1 –Disagree - 8 –Neither Agree nor Disagree - 19 –Somewhat Agree - 80 –Strongly Agree - 20 Do you feel more prepared as a result of your participation in the exercise? –Same as before - 12 –Slightly more prepared - 66 –Much better prepared - 50

4/3/2009Satellite Operations Centers Consultant Recommendations Implement web-based management tool Establish a true “Planning Team” for the EOC Reorganize Operations Team Conduct Annual EOC Training Enhance communication in the EOC through use of status boards.

4/3/2009Satellite Operations Centers Consultant Recommendations Correct/Modify EOC facility issues Ensure that the Hotline can be updated in a timely manner. Integrate communications with the Hospital/SoM Public Information Officer (PIO). Improve tracking information from the field to the EOC.

4/3/2009Satellite Operations Centers Consultant Recommendations Communicate decisions and status within the EOC. Improve coordination between Command and PIO. Conduct effective Incident Action Planning (IAP) meetings. Communicate policy decisions widely.

4/3/2009Satellite Operations Centers Consultant Recommendations Restructure Command Team support staff. Conduct annual SOC training. Establish diesel fuel priorities. Establish research priorities. Plan for potential water rationing issues. Establish utility rationing plans.

4/3/2009Satellite Operations Centers Consultant Recommendations Develop communication templates and get them approved in advance. Address security inside the EOC. Conduct tabletop exercises on even- numbered years.

4/3/2009Satellite Operations Centers SOC experiences

4/3/2009Satellite Operations Centers Additional Exercise Findings/Recommendations Refocus efforts on paper process Next exercise - longer? Resolve space issues in Ops area of EOC Relative emphasis on Planning/Intel team (staffing and leadership) Incorporate University technical resources in the response

4/3/2009Satellite Operations Centers Additional Exercise Findings/Recommendations Define student/staff tracking responsibilities and process Improve use of KZSU Incorporate text messaging/new communications capabilities

4/3/2009Satellite Operations Centers Campus Emergency Plans Proposal to restructure campus emergency plans –Current Plans Campus Plan Cabinet Plan Department Planning Guidelines –Proposed Plans Goal - only need to read one section to find what you need to know. –Campus Emergency Plan –Cabinet Plan –EOC Operations Manual (restricted) –SOC Planning Guidelines –Department Planning Guidelines

4/3/2009Satellite Operations Centers Communications SOC lists –Check your membership –Test next week What we learned about lists

4/3/2009Satellite Operations Centers Radio Tests Monthly –2nd Wednesday at 10:00 AM –Combine with EOC/SOC fax test Can we do it on April 8th?

4/3/2009Satellite Operations Centers Projects Non-structural Hazard Mitigation –Focus group Siren System –Installation to take place shortly Childcare Center Emergency Planning

4/3/2009Satellite Operations Centers HAM Radios Renewed interest in HAM radios –Evaluating updated equipment and capabilities –Similar limitations Equipment is technical in nature License necessary for operation Not a secure method of communication

4/3/2009Satellite Operations Centers AlertSU Spring Test - April 18th –(Saturday at 12:00) Unified Messaging system –New features for users –New headaches for us

4/3/2009Satellite Operations Centers Building Assessment Team Training Reviewing BAT forms and process Distribution of information Next training –New BATs - May 13th –Refresher - April 30th

4/3/2009Satellite Operations Centers SCERT Training Next classes tentatively scheduled for May, July & September –May –July - tentative –September - Second / third week.

4/3/2009Satellite Operations Centers Open Discussion