RHODE ISLAND Market Profile September 2013

RHODE ISLAND Market Service Map 488,573 Potential Customers

RHODE ISLAND Market Ambit Energy is the Non-regulated Power Provider (NPP) Delivery Providers: National Grid (NatGrid) Account Descriptions: National Grid - 10 digit numeric account number Assistance Programs National Grid Rhode Island offers Life Support Equipment program. If someone in the household uses life-sustaining medical equipment, the customer may be eligible for National Grid RI’s Life Support program, which would entitle the customer to notification phone calls during power outages. For more information, please have the customer call the phone number listed on their bill. The state will continue to offer LIHEAP. Fuel Assistance, also known as the Low Income Home Energy Assistance Program (LIHEAP), can provide financial assistance to income eligible applicants. The purpose of LIHEAP is to assist low-income Rhode Island households to meet their home energy costs. If you have any questions about the LIHEAP program, please visit for more information.

RHODE ISLAND Market Invoicing- Ambit Energy does not generate an invoice, the Customer will receive an invoice from their delivery provider. Invoice is divided into two parts: Supply Charge (provided by Ambit Energy) Delivery Charge (Incumbent) NatGrid NO Credit Checks = NO Deposits Customer refunds and Free energy credits are received via invoice.

RHODE ISLAND Free Energy Our popular Free Energy Program has changed to give you more Free Energy – and more freedom! Here’s the biggest change: No more clock! That means there’s no more deadline for gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain 15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15 payments; calculations will now be based on average daily energy cost, instead. You can get more Free Energy, and we can now accommodate all bill schedules Free Energy referral credit is received via check. For more information: PowerZone > Business Tools > Consultant Tools > Free Energy Program FAQ.

RHODE ISLAND Product Types *Customers will roll over to variable plan when their term plan expires, unless a new term is selected. Rhode IslandNational Grid Electric Product Plan(s)RateETF Ocean State Select 12-month Term*TermNo Ocean State Certified Green Select 12-month Term*TermNo Ocean State Select Variable PlanVariableNo Ocean State Certified Green Select Variable PlanVariableNo

RHODE ISLAND NatGrid Product Budget Billing- eligible for supply portion, contact NatGrid for more information Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges Nat Grid Contact

RHODE ISLAND Small Commercial Gas National Grid Gas Budget Billing- Contact delivery provider for more information If a customer is currently on budget billing, they will need to re-enroll and could receive a true-up/settlement from NatGrid No Credit Checks = No Deposits

RHODE ISLAND Small Commercial *Customers will roll over to variable plan when their term plan expires, unless a new term is selected. Rhode IslandNational Grid Electric Product Plan(s)RateETF Ocean State Commercial Select 12-month Term*TermNo Ocean State Commercial Certified Green Select 12- month Term* TermNo Ocean State Commercial Select Variable PlanVariableNo Ocean State Commercial Certified Green Select Variable Plan VariableNo

RHODE ISLAND Rates Guaranteed Rate Savings Flyers are listed in PowerZone Located in the Business Tools Tab > Advertising Tool Kit > Customer Flyers

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