Snapped by camera deal Do Hong Kong shopkeepers have a good reputation? What would you do if you thought you’d been cheated out of $4,000.

Slides:



Advertisements
Similar presentations
© Annie Patton Credit Cards One of the most popular forms of credit Next Slide.
Advertisements

BUYING A MOBILE PHONE Developed By by. Deng is looking to buy a mobile phone. He sees one in a catalogue which says it costs $50 per month and he gets.
Negation --how do we use it? Section 1 From the Affirmation to the Negation Like affirmation, English negation largely depend on the use of the helping.
6.01- Shopping Options Effective Shopping Practices.
Review of Chapter 27: Money Management
Apalling 2000 AS UE Proofreading.
Offer and Acceptance.  Offer and Acceptance- Both sides agree on mutual terms  Genuine Assent- Entering under your own free will (Not being forced)
Financial health and spiritual maturity are inseparable
Chapter 13 Initiating the Sale
CONTROLLED ASSESSMENT TWO: PEOPLE IN BUSINESS Customer service.
COMPLETE IN TEN MINUTES Turn to page 18 in your notes and write down two differences between Balfour and Merritt in terms of legal points. Complete the.
1 WORI Microfinance Loan Training December Introduction Today we will teach you all about the loan process. By the end of the day we want you.
November 20, 2009 Topic: “Selling online” Language focus: Modal verbs to express: obligation, necessity, absence of necessity/ obligation, prohibition.
One sentence, one sum. By Mark.
Economy Picture Dictionary By: Harry Song. Sale Definition: Sell the prodects more cheaper. Sentence: I opened my cool shop but people said it’s so expensive.
Clauses.
Lim Por Yen Fil Theatre – Double Bill
Lesson 3: Sale of Goods and Supply of Services Act 1980 Part 2: The Responsibilities of the Retailer.
Process the sale to complete the exchange.
Customer Service Scenario: Purchasing a Desktop Computer from Office Depot by Tony Fernand.
REPORTING WITH PASSIVE VERBS.  We use the passive voice to report what people think, say, etc…, particularly if we want to avoid mentioning who said.
Shopping and e-Commerce
Sales Training. Objectives Explain the step by step process required when you receive an order for a Home Energy Score Explain how you can earn additional.
How the Stock Market Works. Stock A share in ownership of a company. A share in ownership of a company. Someone who owns stock in a company owns a part.
Using effective display (and sales) techniques to increase your success here at the SMART Show We know shows are a big investment of time and money… Let’s.
Online Shopping and Credit Cards
Skywalker Product Network Business Plan. Mission Statement  Skywalker Product Network, is going to change the way people shop on the internet. We intend.
Once Upon A Credit Card By: You – Write Your Name Here.
Schedule  An organized written plan to help reach your goals within a certain period of time.
Your Role as a Consumer. Disposable and Discretionary Income Disposable – Income a person has left after all taxes have been paid – Used to buy necessities.
Marketing Indicator 2.09 Process the sale to complete the exchange.
Tool Kit Natasha Donovan.
Credit Cards One of the most popular forms of credit Next Slide.
What Is Selling? Chapter 13 Initiating the Sale Section 13.1 The Sales Process Section 13.2 Determining Needs in Sales Section 13.1 The Sales Process Section.
Lesson 1: Being an Informed Consumer. Overview of Lesson What is a consumer? When is someone NOT a consumer? What is a contract? What questions should.
Introduction to the Sales Process. When a customer is buying a new or upgraded phone, you should: Mention early in the discussion that you offer a service.
Steps of the Sales Process
Reporting & Analyzing Merchandising Operations
Percentages. Percentages are just fractions Percentages are just fractions. They are designed to describe these numbers differently,
LEMONADE STAND GAME US.6 Project. INTRODUCTION  Hi, and welcome to Lemonade Stand! Your goal in this game will be to make as much money as you can within.
Credit. What is it? – the ability of a customer to buy goods or services before paying for them, based on an agreement to pay later. Always investigate.
A Dealing with Dollar $ workshop Being a Smart Consumer.
How to Buy Something By: Katie Adler. What to Buy  Decide what you would like to buy, then head to the store!
Unit 5: Going Out of Business. 1- Is Colin’s Coffee Shop open or closed? How do you Know? 2- What does “out of business” mean? 3- Do you know of a store.
Chapter 29 The Fundamentals of Credit. What is Credit? Credit – the privilege of using someone else’s money for a period of time. This privilege is based.
© South-Western Educational Publishing GOALS LESSON 5.3 CUSTOMER SERVICE  Explain the services a retailer provides before the sale  Discuss the services.
Luke Plourde. My Scenario I was recently shopping at the local grocery store and Was at the customer service counter returning an appliance with my mother,
Fragments and Run- Ons In order to understand, you must know some definitions first.
1.08 Resolve conflicts with/for customers to encourage repeat business.
Being a Good Consumer Chapter 28.1
T HE M ISSING G LOVE By: Kristi N. One day Lindsey F, a cashier at Croppers Supermarket happened to notice a pair of gloves for sale were missing. She.
Introduction With the development of the Internet a phenomenon known as 'electronic commerce' or 'ecommerce' for short, has been growing. Ecommerce has.
Banking By Rahul Jain By Rahul Jain Next Slide. Aim of Lesson To understand the services provided by a bank. Previous Slide Next Slide.
Chapter 1.3 Fundamentals of Marketing. Market and Market Identification All products do not appeal to all customers. When making new products, marketers.
$200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 Lend me the money I have to pay it back? To.
Rewrite the sentences to correct the apostrophe errors. 1. Peanut butter and jelly sandwiche’s are my favorite. 2. The womens’ restroom is right around.
Proofreading Quiz: grammar points from past papers 1998 to From 9 a.m. to 11 a.m. at Saturday, the English Club members are invited to join the.
Deception and Fraud 3.3. Deception and Fraud Deception & Fraud It’s a matter of degree.
Being a Good Consumer Chapter Traits of Skillful Consumers Consumer – a person who purchases goods and services Become familiar with available products,
AMP UP Your Advertising, Marketing and Promotion Plans 1.
How to Perform Market Research
Ben goes to the Mall! Lesson 1: Advertisements and Shopping.
TEN MONEY SAVING TIPS FOR TEENAGERS BY PHILLIP QUINTANA.
© Thomson/South-Western ECONOMIC EDUCATION FOR CONSUMERS Slide 1 Consumer’s Role in the Economy Objectives: By the end of class, students will be able.
Deceptive Sales Practices Chapter 26. Door-to-Door Sales  There are some door-to-door and telephone salespeople who place intense pressure on people.
6.01- Shopping Options Effective Shopping Practices.
Interview for Acting Director - 23/8/05
T Credit 5.01 Explain advantages and disadvantages of using credit for the purchase of goods and services. G23.
Noun Clauses Chapter 12.
Presentation transcript:

Snapped by camera deal Do Hong Kong shopkeepers have a good reputation? What would you do if you thought you’d been cheated out of $4,000.

81. I decided on a suitable model, price at $2,600. But once 82. the deal was made and had paid for by credit card, 83. I was shown the superior model, clearly of better 84. quality. This item was almost four times expensive - $9, Someone else gave it this price. I decided on a suitable model, (which was) price at $2,600… Replace “price” with … priced

81. I decided on a suitable model, price at $2,600. But once 82. the deal was made and had paid for by credit card, 83. I was shown the superior model, clearly of better 84. quality. This item was almost four times expensive - $9, Did the deal pay by credit card? Passive voice … and had been paid for by credit card,...

81. I decided on a suitable model, price at $2,600. But once 82. the deal was made and had paid for by credit card, 83. I was shown the superior model, clearly of better 84. quality. This item was almost four times expensive- $9, Do you think this is the only superior model in the world? This is the first time we mention this superior model. Replace “the” with … a

81. I decided on a suitable model, price at $2,600. But once 82. the deal was made and had paid for by credit card, 83. I was shown the superior model, clearly of better 84. quality. This item was almost four times expensive- $9, What word is missing in this structure: “four times expensive”? Four times as/more expensive

85. I had not intended buy this more expensive camera, 86. but because it was so much better, I eventually did. 85. Just as you would say “I wanted to buy”,you should say... I had not intended to buy...

85. I had not intended buy this more expensive camera, 86. but because it was so much better, I eventually did. 86. Correct.

87. However, after I left the store, I saw in another shop 88. the exact similar model for $5,505. I could not believe this! 89. I returned back to the first store, but they said it was ‘their’ 90. price and they are not accept returns. 87. Correct.

87. However, after I left the store, I saw in another shop 88. the exact similar model for $5,505. I could not believe this! 89. I returned back to the first store, but they said it was ‘their’ 90. price and they are not accept returns. 88. “Similar” means almost the same. The word “exact” tells us that the models were more than similar. Use “the” for “same”, but “a” for “similar”. Replace “similar” with … same

87. However, after I left the store, I saw in another shop 88. the exact similar model for $5,505. I could not believe this! 89. I returned back to the first store, but they said it was ‘their’ 90. price and they are not accept returns. Return = go back You can correct this two ways. Replace “returned” with … went Or delete … back

87. However, after I left the store, I saw in another shop 88. the exact similar model for $5,505. I could not believe this! 89. I returned back to the first store, but they said it was ‘their’ 90. price and they are not accept returns. The only way to use the verb to be (are) and a verb in the active voice is in the present continuous. They claim this is their usual policy, so you cannot say “they are not accepting returns”. Replace “are” with … could/would/did/do

91. I upset not only because I was overcharged more 92. than $4,000 (which are a lot of money for anyone), 93. but also because these unscrupulous sales seem 94. to lack of integrity in dealing with their customers. 91. “Upset” is being used as an adjective here. What verb is missing between “I” and “upset”? am/was/feel/became

91. I upset not only because I was overcharged more 92. than $4,000 (which are a lot of money for anyone), 93. but also because these unscrupulous sales seem 94. to lack of integrity in dealing with their customers. Is money countable? Replace “are” with … is

91. I upset not only because I was overcharged more 92. than $4,000 (which are a lot of money for anyone), 93. but also because these unscrupulous sales seem 94. to lack of integrity in dealing with their customers. Some HK students refer to people who sell things as “sales”, but this is incorrect. Replace “sales” with … salespeople/salesmen/saleswomen/ shopkeepers/sales assistants

91. I upset not only because I was overcharged more 92. than $4,000 (which are a lot of money for anyone), 93. but also because these unscrupulous sales seem 94. to lack of integrity in dealing with their customers. Lack (verb) = He lacks integrity. Lack (noun) = There is a lack of integrity among HK salespeople. Is “lack” a noun or a verb here? Delete … of

95. I am told this is a common practice in Hong Kong. I am suggest 96. that tourists be warned of these practices when they arrive at the 97. airport. I also think that the government should be require 98. stores to accepts return within three days purchase. 95. The only way to use the verb to be (am) and a verb in the active voice is in the present continuous. “I am suggesting” wouldn’t be appropriate. Delete … “am”.

95. I am told this is a common practice in Hong Kong. I am suggest 96. that tourists be warned of these practices when they arrive at the 97. airport. I also think that the government should be require 98. stores to accepts return within three days purchase. 96. Correct.

95. I am told this is a common practice in Hong Kong. I am suggest 96. that tourists be warned of these practices when they arrive at the 97. airport. I also think that the government should be require 98. stores to accepts return within three days purchase. 97. Who should require stores to accept returns? The government should, so we need the active voice. Delete … be

95. I am told this is a common practice in Hong Kong. I am suggest 96. that tourists be warned of these practices when they arrive at the 97. airport. I also think that the government should be require 98. stores to accept returns within three days purchase. 98. You may or may not be familiar with the following structure: within (number + noun) of (noun). Ex.: You will receive a reply within 3 days of your interview. … within three days of purchase.