Rick Iverson Dialogic Communications November 2006 Rocky Mountain Avaya Users Group

Agenda DCC Overview NXT System Overview Questions & Answers

DCC Service Automated Callout System Contacts Individuals via land-lines, cell phones, pagers, SMS, Blackberrys, fax, & Provides Immediate Verification of Message Delivery Many Other Features for Normal Work Flow Efficiency

DCC History Started in Nuclear Power Industry in Year Development History 1,900+ Clients in 26 Countries Experience in multiple real disasters  9/11  Northeast Blackout  Tsunami  Hurricane Katrina

l Corporations, Data Centers l States, Counties, & Municipalities l Utilities, Nuclear Power, Oil, Petrochemical l Education / Healthcare l Military / Federal l Airports/Airlines/Transportation l Manufacturing l Service/Logistics Vertical Markets Served by DCC

How It’s Used Data Disruptions Pandemic Response Power Outages Terrorist Threats Building Evacuations Inclement Weather Alerts Customer Relations Phone Number Updates Department Notices Shareholder Notifications

How It’s Used Security Breaches Employee Roll Call HR Policy Changes Crisis Team Mobilizations Cyber/Virus Warnings Market Interruptions Routine Communications Help Desk Notifications Supply Chain Management and more...

Hosting Infrastructure

On-site Configuration Avaya Switch

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Automatic Conference Bridge Call Transfer

Inbound Bulletin Board Service Use one toll-free number for all of your Notification needs! Communicator! NXT’s Inbound Bulletin Board is used to provide status updates or general information to inbound callers. This hosted feature can also be the central point for telephone activation of scenarios or for call-backs from pager notifications.

Web Check-In

GeoCast Web is a GIS interface to NXT available on the Internet, for emergency or routine communications with specific geographic locations (e.g., the citizens, business owners, schools, etc.).

Rick Iverson Dialogic Communications THANK YOU !