Entrepreneurship Mr. Bernstein Staffing and Company Policies, pp 362-375 November 21, 2014.

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Entrepreneurship Mr. Bernstein Staffing and Company Policies, pp November 21, 2014

Entrepreneurship Mr. Bernstein 2 Organizational Charts

Entrepreneurship Mr. Bernstein Personnel Policies Work Standards Pay and Benefits Benefits =20-40% of worker compensation Training and Development 3

Entrepreneurship Mr. Bernstein Policies General statements of intent about how to run your business Developing Policies Review day-to-day operations Check with competition Ask customers Why Produce a Policy Manual? Employees will be happier and more productive when expectations are clear Reduces training time 4

Entrepreneurship Mr. Bernstein Other Policies Return Policies Delivery Policies Customer Service Policies Handling complaints Repairing products Response time Restrooms, courtesy to clients, and other details Safety Policies 5

Entrepreneurship Mr. Bernstein Policy Manual Details expectations of every employee Each employee should receive a Policy Manual 6

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