1 Prevention, Improvement and Innovation Chris Dabbs Unlimited Potential “Making the world a happier and healthier place to live.”

2 What’s your problem?

3 Home

4 Our Story – focus on strengths new strategy for the future – 2006 targeted and outcomes- based service delivery – 2006 onwards growth and diversification becoming a “true” social enterprise

5 Achievements top five fastest growing social enterprises in North-West England (SE100 Index) operating in New Deal for Communities area to operating City-wide ( ) moving from health focus to a diversity of customers 100% grants to 100% trading ( ) 217% increase in turnover ( ) 500% increase in staff ( ) national leader table for impact measurement (SE100 Index)

6 Learning – critical factors resilience systems and procedures strong and appropriate leadership understand the context, use who you know strengths and impact thinking and doing things differently customers willing to learn and take risks

7 Our approach social innovation for happiness start with strengths (not needs) focus on outcomes (not outputs) prove added value (“triple bottom line”) make and reinvest surpluses

8 Our pitch mission, values and ethics listen – what’s your problem? solutions – how we can help you bring new resources offer more than asked see assets – offer things for free

9 Our pitch Mrs. Buggins is most important innovation or creativity start small – share risk work together – trust give added value deliver! evaluate – proof of impact

10 What’s their problem?

11 What’s their problem?

12 What’s their perception?

13 Your epoch? Excellence People Outcomes Customers How much Jacqueline Reed

14 Thank you Any questions?