AASTRA provides FMC solution from small to big companies Aastra Mobile Client AASTRA provides FMC solution from small to big companies
Cellular revolution My Corporate Communications Environment My Mobile Communications Environment FUTURECOM 2010
User Complexity, Inefficiencies and Loss of Control Problems Office identity vs. mobile identity Office number vs. mobile number Office voicemail vs. mobile voicemail Enterprise dial plan vs. external number dialing Corporate directory vs. local contact lists Corporate conferencing vs. mobile conferencing service User Complexity, Inefficiencies and Loss of Control FUTURECOM 2010
DWOS FUTURECOM 2010
DWOS Not accepted by Mobile Communications Operators Seen as the solution by Corporate Enterprises FUTURECOM 2010
Solution – Fixed Mobile Convergence Consistent services across mobile device, PC and desk phone Flexibility to choose networks and devices Cost savings, improved utilization, efficiency and ROI Simplicity of deployment and use FUTURECOM 2010
Mobility…Spends and Trends FUTURECOM 2010
Mobility for Enterprise Communication Services 3/26/2017 Mobility for Enterprise Communication Services Mobile User Preferred Device Aastra Solution Road Warriors and Executives Rich functionality AMC Smartphone Smartphone AMC Mobile office professional General voice mobility Mobile Extension Cell Phone Campus mobile worker On-site mobility Wireless DECT Handset DECT Handsets FUTURECOM 2010
The Aastra FMC advantage 3/26/2017 The Aastra FMC advantage One FMC solution across all Aastra platforms (same mobile client and controller) Supported Aastra platforms INTELLIGATE Speakers Script: Across all Aastra platforms & smart phone OS already available on IntelliGate, Aastra 800, OC1000, MX-ONE Business Phone and MD Evolution Soon available for: and in Q3 A5000 Supported Mobile Phone OS Symbian S60 3rd edition Symbian S60 5th edition (touch screen) (Planned for Q1 2010) (Beta available looking for FT customers) RIM Android (Planned for Q1 2010) Beta available looking for FT customers) IPhone (Planned for Q1 2010) Windows Mobile (Not confirmed) Mobility is a strong component of Aastra’s portfolio MX-ONE BP FUTURECOM 2010
AMC+ 2.0 mobile OS support: Symbian S60 3rd edition Symbian S60 5th edition (touch screen) RIM 4.5, 4.6, 4.7 and 5.0 Android iPhone FUTURECOM 2010
Aastra Communications 3/26/2017 AMC solution overview AMC+ 2.0 (dual mode with AMC Controller) AMC plus using AMC controller integration towards Aastra communication systems Aastra Mobile Client Dual mode The AMC 2.0 software will work in two configuration modes, one integrating with the communications system like the AMC 1.5 are doing (via DTMF & https). And secondly via the AMC Controller integrating as a SIP users to the communications system. AMC Controller (AMCC) Directory search (LDAP) Presense & Mobile Instant Message (SIP simple or XMPP) Voice (SIP user) Aastra Communications System Applications FUTURECOM 2010
Mobile Applications and Services 3/26/2017 Mobile Applications and Services Enterprise Dial Plan Access Least Cost Call Routing Multi-network Single Number/ID/Vmail Presence PBX Features Instant Messaging Security Unified Messaging Directory Access FUTURECOM 2010
AMC+ Directory search & name / number AMC Controller connection to Enterprise directory via LDAP A-Number presentation via mobile data network* Corporate directory LDAP AMC Controller Data https A-number A-number MX-ONE Voice PLMN *In GSM mode for Symbian, BlackBerry and iPhone A-number presentation is activated after the answer. FUTURECOM 2010
AMC+ User presence & Mobile IM 3/26/2017 AMC+ User presence & Mobile IM Deskphone AMC Controller Integrates mobiles to the Enterprise & federate presense & Instant Message My Activity My Presence Connected Softphone Call Manager SIP Mobile Presence & IM federation XMPP LDAP Key message; AMC user will be able to see the same presences on their collages as if they were using their PC with Softphone. AMC users can send Instant Messages between Mobiles and Softphones. The AMC Controller is using open standard signaling methods in order to federate Mobile presence, Instant Messaging (XMPP, DTMF) between mobile users (AMC) and Aastra UC system and IBM, Microsoft, Google, Yahoo. Mobile IM Corporate directory FUTURECOM 2010
AMC+ 2.0 Presence & Instant Messaging AMC Controller connection to Enterprise presence and IM sever via XMPP or SIP SIMPLE: Enable presence/IM federation between AMC+ and presence severs like Yahoo, Google Talk, OpenFire, Microsoft, IBM… FUTURECOM 2010
Examples AMC+ different features views 3/26/2017 Examples AMC+ different features views Integration of mobile phone with its business communications system Short number dialing and PBX features Mobile GUI with the most used end-user features Mobile Least Cost Routing Dual mode Directory search Mobile Presence and Mobile IM iPhone AMC+ dial pad iPhone AMC+ not in call services iPhone AMC+ Mid call services iPhone AMC+ Presence & IM Overview of AMC functions AMC will integrate your mobile phone as an extension of you business communication system. The users will be able to dial short number from their AMC Mobile as they where using their desk phone. AMC will provide the user with a GUI on the mobile for the standard business communication system features. The AMC users will get different feature menus depending on if the user is in call or not. FUTURECOM 2010
AMC+ 2.0 configurable call methods for MLCR 3/26/2017 AMC+ 2.0 configurable call methods for MLCR Call Through (DTMF) AMC+ Mobile User makes a regular call. AMC+ calls PBX & sends the phone number with DTMF (0,5 sec per digits) AMC Controller 1 PBX 2 Voice SIP extension https Call Back AMC Controller AMC+ Mobile 1 User call as normal AMC sends the phone number with data https. 3 PBX Voice 2 PBX calls AMC+ & called party. AMC+ answers the call in the background. SIP extension Direct cellular (used with Operator ME or Travel SIM) AMC+ Mobile Speakers Script: The AMC MLCR table can configure AMC to make call in the following ways depending on roaming or not roaming, Country and dialed number All calling AMC Methods does not require and different call method of the user. (The AMC user call as normal) Call Though: When a user makes a mobile call. AMC forces the mobile call in to the PBX and send the dialed number via DTMF to the PBX. Usually used when you do not have any Mobile Extension services (MEX) from the operator. But what to have a Mobile Integration and one number. Https Call back: When the users makes a mobile call. AMC sends the calling number to the PBX via https. The PBX call the AMC users up and calls the B party up call set completed. Direct Cellular: AMC is only working a a GUI for the mid & out of call service if you have a operator Mobile Extension subscription. Direct call is also used with traveling SIM for local calls. Dual Mode VoIP WiFi / 3G call AMC will detect if a approved WLAN network or data access over 3.5G is connected to the Mobile. AMC will as first option make the call over WLAN / VoIP. AMC will automatically handover the call to the cellular network if the WLAN signal are to weak. If the AMC user going from cellular network and entering a approved WLAN network AMC will automatically handover the call to VoIP WLAN. 1 Voice VoIP WiFi / 3G Call (Dual Mode) AMC+ Mobile 1 AMC Controller 2 PBX Voice VoIP Call over WLAN or over 3G SIP extension FUTURECOM 2010
3/26/2017 Wi-Fi Telephony (Handover) The AMC+ performs an automatic handover from Wi-Fi to cellular networks if quality is fading. In-coming call for the office number of the user PBX transfers the call to the AMC Controller AMC Controller checks whether the user is available over Wi-Fi . If so, it transfers the call to the AMC+ of the user. The AMC+ measure the quality of the Wi-Fi connection and of the voice. AMC AMC+ informs the AMC Controller that the Wi-Fi signal is fading The AMC Controller establishes a cellular connection The AMC+ accepts the cellular connection and terminates the Wi-Fi connections FUTURECOM 2010 ©Comdasys 2009 All rights reserved 18
AMC+ 2.0 Dual mode Seamless handover between VoIP & PLMN (e.g. WiFi / GSM) AMC+ and AMC Controller measure VoIP and signal quality and make a handover automatically from PLMN to Wi-Fi or in opposite direction from Wi-Fi to PLMN* PLMN Wi-Fi * Large VoIP Wi-Fi network deployment requires WLAN planning FUTURECOM 2010
AMC+ 2.0 VoIP Security TLS encrypted signaling 3/26/2017 AMC+ 2.0 VoIP Security TLS encrypted signaling SRTP encrypted voice in VoIP calls AMC+ supports TLS & SRTP for VoIP encryption for mobile users that has a high demand of security Wi-Fi Encrypted VoIP over WLAN PLMN Encrypted VoIP over data channel FUTURECOM 2010
AMC+ remote deployment and management FUTURECOM 2010
AMC+ 2.0 fast and easy deployment over the air 3/26/2017 AMC+ 2.0 fast and easy deployment over the air AMC Hosted Over The Air (OTA) Provisioning & Licensing Services http://amc.aastra.com/portal AMC Web portal OTA 1. SMS with AMC download link 2. AMC+ installation 3. SMS with AMC+ Configuration 4 (optional). Settings & Feature file installation 5 SMS AMC+ license activation (optional). Mobile LCR table file installation Note: Step 1 & 2 iPhone AMC+ is installed via iStore & Android AMC from the Android market FUTURECOM 2010
AMC+ and AMC Controller portfolio 3/26/2017 AMC+ and AMC Controller portfolio AMC portfolio Mission to work with all Aastra communication systems For Symbian S60, RIM, Android, iPhone AMC License options: AMC Mobile Integration AMC Mobile LCR AMC Travel SIM AMC+ Dual-mode AMC+ Directory integration AMC+ IM / Presence AMC+ VoIP Sec Large Enterprise AMC Controller (SW) AMC Controller (HW & SW) AMC Controller Mission to work with all Aastra communication systems SW only AMC Controller AMCC SME up to 30 AMC+ users AMCC v1 up to 125 AMC+ users VM Ware & Linux Installer AMC portfolio is built & structured to be able to support all Aastra communication system. AMC provisioning center AMC hosted provision Service & Mobile LCR management OTA http://amc.aastra.com/portal http://amc.aastra.com/portal/demo FUTURECOM 2010
AMC solution highlights Supports the enterprise mobility need Service simplicity and business efficiency Mobility cost control and reduction FUTURECOM 2010
Aníbal Villanova avillanova@aastra.com 11-91774165 3/26/2017 Thank you! Don’t forget to say thank-you. Aníbal Villanova avillanova@aastra.com 11-91774165 FUTURECOM 2010