Building Analytics Capacity in the HR Community. Dr. Mike Annett Manager, HR Community Development Corporate Human Resources Government of Alberta Prepared with: Kenzie King, Debra Somani, Rob Telnes and the APS HR Metrics Group

Overview Context: Human Resource Business Partner Issue: Change Management at a Community Level –Change Management Steps –Community Development and Engagement Principles Actions: Capacity Development Practices and Reinforcements

Change Management at a Community Level 1. Define Future 2. Build Coalitions 3. Assess Gaps 4. Assess Readiness 5. Prepare for Change 6. Build Action Plan 7. Implement 8. Measure / Evaluate 9. Adjust & Refine 10.Implement Supports & Entrench People Tools Process

Change Management at a Community Level Community Development and Engagement Principles 1.Start where the people are. 2.Build relationships then introduce new ideas. 3.Keep projects simple. 4.Involve as many people as possible from the start. 5.Encourage interdependent relationships. 6.Involve positional leaders and opinion leaders.

Capacity Development Practices and Reinforcements Topics: Business Needs HR Measures Analytics Enablers: Data Dictionary Data Integrity Projects Recognition Program Methods: Classroom Peer Group Practice

Conclusion Project Alignment  Why: Strong HR Community  How: Simple, Transparent, and Community-Oriented Change Practices.  What: Formal & Informal Training, Enabling Resources Next Steps –Continue Data Dictionary –Continue Development Steps –Assess Progress Questions?