CSR in The Netherlands “The Dutch Perspective” CSR executive management practices

but you can taste their fruits! Centre for the Promotion of Imports from developing countries 2 You can’t eat Principles …

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Centre for the Promotion of Imports from developing countries 4

Carrol implementation as business model 5

Carrol as sustainability business model CBI CSR 6 Ambition Level Planet Profit People ISO26000 Principle 2 Responsible Sourcing ISO26000 Core Subject 1 ISO26000 Core Subject 4

Centre for the Promotion of Imports from developing countries 7

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AHOLD 5 sustainability pillars 9

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Centre for the Promotion of Imports from developing countries 11

CSR PLANNING 12

CSR Strategy (Aalberts Industry) 13

Centre for the Promotion of Imports from developing countries 14

Centre for the Promotion of Imports from developing countries 15 CSR: Some opinions source CIM CSR is a mainstream global issue Customers increasingly look for a company with a genuinely moral stance Companies not engaging in CSR are under-managing their economic self-interest Doing the right thing should be embedded into the core business The unethical marketer is an endangered species

Centre for the Promotion of Imports from developing countries 16 Top 10 CSR Business Benefits source CIM Increased profit & greater growth rate Access to capital (Socially Responsible Investment SRI) Reduced operating costs (reducing waste, increasing energy efficiency, using recycled materials) Enhanced brand image & reputation Increased sales & consumer loyalty Increased productivity & quality ( Increased ability to attract & retain employees Reduced regulatory oversight Improved risk management ( ) Competitive advantage

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BEST SUPPORTING EVIDENCE: YOUR CODE OF CONDUCT, THAT IS IMPLEMENTED & ASSURED BY A SMART GOVERNANCE SYSTEM! 18 CoC

Centre for the Promotion of Imports from developing countries 19 The CoC: Code of Conduct The CoC is super-dominant The CoC determines the environmental behaviour of a (sourcing) company The CoC is a compulsory and continuous management & staff reflex The CoC is a cornerstone of a company’s own identity The CoC is a measurable business protocol