The Services

© Zabbix 2014 | 2 Content Introduction3 Our services4 Training5 Turn-Key Solution6 Development7 Consulting 9 Integration10 Upgrade11 Template Building12 Remote Troubleshooting13 Technical Support14 Our customers16 How to purchase17

© Zabbix 2014 | 3 Introduction Designed to:  Save customer’s time & money  Simplify adoption by corporate sector  Ensure smooth operation  Safeguard future extension

© Zabbix 2014 | 4 Professional training Our Services Consulting Turn-Key Solution Technical Support Remote Troubleshooting Development Upgrade Template Building Obtain knowledge Build around customers to fit their unique business needs, requirements and complexities Talk to expert Outsource set-upTechnical adviceGet assistanceOptimizeGet new versionAdd unique device

© Zabbix 2014 | 5 Location options:On-site, hosted & scheduled Standard courses:Zabbix Certified Specialist & Zabbix Certified Professional Languages:English, French, Italian, Portuguese, Japanese, Russian, Dutch, Norwegian, and Latvian Upcoming training: Training Get deep theoretical and practical knowledge of Zabbix in just 5 days!

© Zabbix 2014 | 6 Turn-Key Solution Start monitoring your IT environment in just few days, not weeks or months! Delivery options:Remotely or on-site Packages:Light, Basic, Advanced, Professional and Custom packages Duration:From 1 day till 10 days for standard packages Bonuses:Discount on Technical Support purchased along Your IT infrastructure monitored on advanced level Result

© Zabbix 2014 | 7 Development Sponsor development of functions that let you save time and money! Involvement options:Individually or by teaming up with other companies Benefits:Direct influence on specifications Delivery:Next major version or upcoming minor version Conditions:  Functionality becomes public  No extra cost associated with further maintenance  Functionality will be tested and supported in upcoming releases

© Zabbix 2014 | 8 Development (cont.) Sponsored Features 80%  Monitoring of Virtualization Platforms  Encryption of all communication  Submit yours ZBXNEXT

© Zabbix 2014 | 9 Consulting Make sure you do the right move! Purchase options:per hour and prepaid packages Channels:by phone, , and on-site visit Languages:English, Japanese, Russian and Latvian Other languages available through Certified Partners Talk to Zabbix expert when planning a big Zabbix installation or looking to improve existing one

© Zabbix 2014 | 10 Integration Minimize operational expenses and risk! Utilize Zabbix engineer knowledge and experience to build robust and secure joints between programs

© Zabbix 2014 | 11 Upgrade Entrust migration to a newer version to developers of the software! Delivery options:Remotely or on-site Duration:According to agreed time schedule Bonuses:Safety of your data, minimum downtime, faster

© Zabbix 2014 | 12 Template Building Don’t leave your equipment unattended regardless how unique it is! Requirements:Model, list of items, MIB document, access to device Duration:According to agreed time schedule

© Zabbix 2014 | 13 Remote Troubleshooting When you need our help most of all! Delivery options:Remotely or on-site Duration:According to agreed time schedule Bonuses:Eliminate issues fast, cheaper and more secure When you need it:  Admin is sick or on vacation  Unable to discover or to explain nature of your Zabbix problem  In atypical situation like database, hardware, or result of virus activity crash

© Zabbix 2014 | 14 Technical Support Variety of options:Bronze, Silver, Gold, Platinum & Enterprise Availability: up to 24x7 with 90 min. initial reaction time Channels:by web, , phone & on-site visits Languages:English, Japanese, Russian & Latvian Other languages available through Certified Partners Designed to provide technical advice on use of Zabbix Monitoring Solution

© Zabbix 2014 | 15 Technical Support Available Support Tiers

© Zabbix 2014 | 16 Our Customers

© Zabbix 2014 | 17 How to Purchase partners are actively involved in Zabbix promotion all over the world 70

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