IT Industry Briefing Pricing Customs IT Market Testing Jo Hein, National Manager IT Market Testing, Australian Customs Service

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Disclaimer Important Note: This briefing is for general information purposes only and is intended to assist prospective tenderers in responding to the published RFTs, as released via AusTender. For purposes of responding to the RFTs, prospective tenderers should rely on the information, processes and requirements contained in the RFTs (including any formal Addenda or clarifications that may be issued by Customs under the RFTs) and are reminded that: all Tenders should be submitted in accordance with the express information contained in the RFTs; and this briefing does not modify or amend any information contained in the RFTs.

1.Purpose of Briefing 2.General Pricing Requirements 3.Bundle Specific Pricing Requirements 4.Questions Introduction

The purpose of this pricing briefing is to provide an overview of the Pricing requirements. Briefing Purpose

IT Industry Briefing Pricing Customs IT Market Testing Carolyn Beake - Financial Team Leader

Common Pricing Overview General Requirements Pricing Framework Common Pricing Tables General Pricing Requirements

General Requirements Complete Pricing Proposal Australian Dollars GST exclusive Inflation Adjustments Security Clearance General Pricing Requirements

Pricing Framework Price points: –Hardware –Software –Support and Maintenance Costing Methodology –Cost Drivers –Assumptions General Pricing Requirements

Pricing Framework Services Charges Pass Through Expenses Retained Expenses General Pricing Requirements

Price based on current environment including current volumes, specifications and infrastructure Refer to Current Environment document and Dataroom Pricing Framework General Pricing Requirements

Service Charges Service Charges means: the charges paid or payable to the Service Provider by Customs in accordance with Schedule 4 – Pricing Requirements; or, in the case of Services provided by a Panellist for RFT 2, means the charges paid or payable to the Panellist by Customs under an approved Work Order. General Pricing Requirements

Pass Through Expenses Pass-Through Expenses means any cost or expense, related to the Services, but does not include any overhead, allocation of overhead, administrative overhead or specific management fees, margin, or other mark-up by the Service Provider or its Subcontractors. General Pricing Requirements

Pass Through Expenses A table for Pass-Through Expenses in each worksheet Sufficient descriptions and assumptions must be provided. General Pricing Requirements

Retained Expenses Retained Expense means a charge that is to be managed and paid directly by Customs General Pricing Requirements

Retained Expenses A table for retained expenses in each worksheet Sufficient descriptions and assumptions must be provided. General Pricing Requirements

Common Areas of All Pricing Worksheets Assumptions Labour Rates Annual Pricing Adjustments General Pricing Requirements

Common Areas of MP, ISG & VI Pricing Worksheets Financial Summary Transition Accommodation and Equipment Cost Allocation Matrix Termination for Convenience Guarantees and UFUs General Pricing Requirements

Assumptions General assumptions which relate to the pricing proposal as a whole Specific assumptions should be stated in the relevant worksheet All assumptions which affect pricing must be stated General Pricing Requirements

Labour Rates Short Term Hourly Rate Short Term Daily Rate Long Term Hourly Rate Long Term Daily Rate General Pricing Requirements

Labour Rates Personnel Categories Entered by Tenderer for different types of consultants applicable to bundle. Required to provide rates for Expert, Senior and Junior General Pricing Requirements

Annual Pricing Adjustments Tenderer’s Proposal –provide the nominated indices for the most recent twelve consecutive quarters –provide exact and specific citations of the nominated indices –include sufficient detail to allow complete verification of all relevant calculations General Pricing Requirements

Financial Summary Worksheet Enter Purchase Price for assets to be transferred from Customs Enter total amount of GST No other pricing information should be entered into this worksheet General Pricing Requirements

Transition Specify the following –Milestone –Price Based on Draft Transition Plan General Pricing Requirements

Accommodation & Equipment Requirements Personnel Accommodation Requirements by Site (AE-1) –Number of personnel per site –Space required per person per site Equipment Accommodation Requirements by Site (AE-2) –Total space required per site –Description of space requirements per site General Pricing Requirements

Customs Equipment Required at Customs Sites (AE-3) –Total equipment required per site –Description of equipment requirements General Pricing Requirements Accommodation & Equipment Requirements

Cost Allocation Matrix Identification of who will bear the costs incurred or associated with the services provided Confirm assumption of responsibility Confirm no additional surcharges General Pricing Requirements

Termination for Convenience In accordance with clause 130 of the Services Agreement. Propose a schedule of specific payments in the event that Customs terminates the Services Agreement General Pricing Requirements

Guarantees and UFUs Estimated cost of Guarantees and Unconditional Financial Undertakings are to be included in the Pricing Schedules Price per $M in $5M ranges General Pricing Requirements

Invoicing Monthly in arrears Calendar month Electronic format Attachment A – general requirements General Pricing Requirements

Bundle Pricing Separate pricing schedules for each of the bundles –Main Processing –Applications Maintenance and Support –Voice Infrastructure –Internet & Secure Gateway Bundle Specific Pricing Requirements

Main Processing Pricing Data Centre Services IBM Mainframe Services Optional IBM Mainframe Services Unisys Mainframe Services Unix Midrange Services Windows Midrange Services Storage Services Data Warehouse Services Disaster Recovery Services Bundle Specific Pricing Requirements

Data Centre Services Fixed Monthly Price Mainframe Midrange Storage Data Warehouse Bundle Specific Pricing Requirements

IBM Mainframe Services Fixed Monthly Price IBM Mainframe Hardware Supply IBM Mainframe Software Supply IBM Mainframe Support and Maintenance Services Bundle Specific Pricing Requirements

IBM Mainframe Services - Optional Pricing Optional Pricing May provide an optional pricing model for the IBM Mainframe based on usage. In addition to, not a replacement of requested IBM Mainframe pricing Bundle Specific Pricing Requirements

Unisys Mainframe Services Fixed Monthly Price Unisys Mainframe Support and Maintenance Services Bundle Specific Pricing Requirements

Unix Midrange Services Fixed Monthly Price Unix Midrange Hardware Supply per server Unix Midrange Software Supply per licence Unix Midrange Support and Maintenance Services Bundle Specific Pricing Requirements

Windows Midrange Services Fixed Monthly Price Windows Midrange Hardware Supply per server Windows Midrange Support and Maintenance Services Bundle Specific Pricing Requirements

Storage Management Services Fixed Monthly Price Storage Management Hardware Supply per server Storage Management Software Supply per licence Mainframe Storage Management Support and Maintenance Services Midrange Storage Management Support and Maintenance Services Data Warehouse Storage Management Support and Maintenance Services Bundle Specific Pricing Requirements

Data Warehouse Services Fixed Monthly Price Data Warehouse Hardware Supply per device Data Warehouse Software Supply per licence Data Warehouse Support and Maintenance Services Bundle Specific Pricing Requirements

Disaster Recovery Services Schedule Scenarios Variable Price Main Processing Disaster Recovery Testing Services per Test Bundle Specific Pricing Requirements

Disaster Recovery Services Fixed Monthly Price Main Processing Disaster Recovery Site Service Charge Main Processing Disaster Recovery Hardware Supply Main Processing Disaster Recovery Software Supply Main Processing Disaster Recovery Support and Maintenance Services Main Processing Disaster Recovery Execution Services Bundle Specific Pricing Requirements

Applications Maintenance & Support Pricing Technology Specific Rates General Rates Other Rates Bundle Specific Pricing Requirements

Rates Expert, Senior and Junior Volume discounts Short Term Daily Rates Long Term Daily Rates Bundle Specific Pricing Requirements

General Rates Applications Architecture Services Requirements Analysis and Definition Services Quality Assurance and Testing Services Project Management Services Bundle Specific Pricing Requirements

Technology Rates Software Maintenance Services Bundle Specific Pricing Requirements

Other Rates On Call Rates Unit Rate Unit Measure Call Out Rates % change to standard rate Unit Measure Bundle Specific Pricing Requirements

Voice Infrastructure Pricing Voice Platform Services Voice Support and Maintenance Services Handset Services Video Conferencing Services Call Centre Services Operator, Directory and Call Accounting Services Other Services and Equipment Bundle Specific Pricing Requirements

Voice Platform Services Monthly Price Voice Platform Hardware Supply per Standard End Voice Platform Software Supply per Standard End Bundle Specific Pricing Requirements

Voice Support and Maintenance Services Fixed Monthly Price Voice Infrastructure Support and Maintenance Services Bundle Specific Pricing Requirements

Handset Services Monthly Price Handsets per handset type (Evaluation Baseline Table EB-2) Bundle Specific Pricing Requirements

Video Conferencing Services Fixed Monthly Price Video Conferencing Hardware Supply Video Conferencing Software Supply Video Conferencing Support and Maintenance Services Bundle Specific Pricing Requirements

Call Centre Services Fixed Monthly Price Call Centre Hardware Supply Call Centre Software Supply Call Centre Support and Maintenance Services Bundle Specific Pricing Requirements

Operator, Directory and Call Accounting Services Operator, Directory and Call Accounting Hardware Supply Operator, Directory and Call Accounting Software Supply Operator, Directory and Call Accounting Support Services Bundle Specific Pricing Requirements

Other Services and Equipment Hard Physical Voice MAC Handset hardware Video Conferencing Can add additional items if desired Bundle Specific Pricing Requirements

Internet & Secure Gateway Pricing Gateway Services Disaster Recovery Corporate Web Hosting Other Gateway Services Other Services and Equipment Bundle Specific Pricing Requirements

Gateway Services Fixed Monthly Price Gateway Hardware Supply Gateway Software Supply Gateway Support and Maintenance Services Telecommunication Services Bundle Specific Pricing Requirements

Disaster Recovery Services Schedule Scenarios Fixed Monthly Price –Gateway Disaster Recovery Site Service Charge –Gateway Disaster Recovery Hardware Supply –Gateway Disaster Recovery Software Supply –Gateway Disaster Recovery Support and Maintenance Services Bundle Specific Pricing Requirements

Corporate Web Site Hosting Fixed Monthly Price Corporate Web Site Hosting Hardware Supply Corporate Web Site Hosting Software Supply Corporate Web Site Hosting Support and Maintenance Services Variable Monthly Price Corporate Web Site Hosting Traffic Charge Bundle Specific Pricing Requirements

Other Gateway Services Fixed Monthly Price IP Address Management Domain Name Management Remote Access Services ISP Services Bundle Specific Pricing Requirements

Other Services and Equipment Optional Services and Equipment that Customs may wish to purchase over the term of the Services Agreement Bundle Specific Pricing Requirements

Questions ?