BUSINESS LETTERS. 1) Letterhead = záhlaví 2) Addresses – follow the code of the country! E.g.: Ms Jane SmithČeské dráhy a.s. 28 Oxford streetLudvíka Svobody.

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Presentation transcript:

BUSINESS LETTERS

1) Letterhead = záhlaví 2) Addresses – follow the code of the country! E.g.: Ms Jane SmithČeské dráhy a.s. 28 Oxford streetLudvíka Svobody 1222 SUV 246 London Praha 1 UNITED KINGDOMCZECH REPUBLIC

3) Date possibilities: 20 October th October 2008 October 20, 2008

4) What do they mean? Private and confidential For the attention of the HR Manager To whom it may concern:

5) Salutation and complimentary close: Dear Mr JonesDear Mr Jones, Yours sincerelyYours sincerely,

Dear Sir or MadamDear Sir/MadamYours faithfully

If you are not able to guess the sex from the name, use: Dear Mr/Ms Yumiko Okinawa

Semi – formal complimentary closes: Best wishes Best regards Kind regards

6) Body of the letter: - not too long, not too short - grammar: easy tenses, NEVER USE CONTRACTIONS!!!!!!!! - vocabulary: wide range

Always start the first paragraph with the CAPITAL LETTER: Dear Mr Jones Thank you for the letter of the 20 October. We are pleased to inform you……

7) Signature: (Mr) Sirius Black

8) Useful abbreviations: Mary Smith p.p. Michael Rockwood Enc. / Encl. c.c. b.c.c. © Mgr. Jana Šulcová