2010 Worldwide Security Conference Army Investigative Enterprise Solution (AIES) Personnel Security Investigation Center of Excellence (PSI-CoE)

Objectives Program Introduction Responsibilities Personnel Security Investigations Portal (PSIP) PSIP Process Deployment 2

AIES Background What is it? The Army Investigative Enterprise Solution is a holistic, end-to-end service and quality approach to security investigations that allows for: Centralization Quality Control Standardization Significant increase in the speed and success of investigations Significant increase in the quality of investigation submission packages What does it mean for you? Relief of administrative burden tied to completing security packages Faster results, allowing for applicants to be cleared and working faster Subject matter experts available to assist applicants through the process Personnel Security Investigation Center of Excellence (PSI-CoE) Located at Aberdeen Proving Ground, MD Established to centralize and streamline the investigative submission process

AIES Front-End Process Simple, standardized, efficient, automated *Front end = identification of a PSI requirement for a particular individual until OPM schedules that investigation Supports Subjects and the Office of Personnel Management (OPM) Completes Forms, Attachments, & Fingerprints Checks Quality, Submits to OPM Requests Investigations (Clearance & Suitability) Investigates Manages Tasks Simple, standardized, efficient, automated 4

Comparison of Statistics 1600 Offices Army-wide = 1600 Process Variations Army Average: 300+ Days, 27% Errors, 8% Rejects 50-90 days 200 days Request (Army) Initiate Investigate (OPM) Adjudicate 10-15 days 65 days AIES Average: 78 Days, 1% Errors, 0.0% Rejects One Center-of-Excellence = One Standard Repeatable Process Improvement in the front-end of the process, leads to improvement in the rest of the process 5

Requester Responsibilities Provide complete and accurate information in the portal Ensure the subject is available at least one week after request submission to complete the SF8X form Take fingerprints or provide subject with fingerprinting location/instructions Submit OF306 and resume/application, as required Make or coordinate interim collateral determination

Requester Responsibilities (cont.) Make or coordinate suitability determination, as applicable Take ownership of subject in JPAS Post interim decision in JPAS Report OF79A suitability determination as necessary Take appropriate action when termination e-mail is received Notify the CoE if investigation is no longer needed

Applicant Responsibilities Complete fingerprint capture as required Complete e-QIP within 5 calendar days Return signature pages/releases to CoE Provide OF306 or necessary information (contractors using SF85)

PSI-CoE Responsibilities Validate need for each request Notify requester throughout the process Provide call center support to both subjects and requesters Notify subject of fingerprint requirement Create JPAS records if required Provide completed forms to the requester Provide completed forms for interim SCI determination to CCF Provide completed forms to the Linguist Security Office Post PSQ sent date in JPAS Cancel request/investigation as required

Personnel Security Investigation Portal (PSIP) The “portal” is the tool used to request an investigation The PSI-CoE uses the entered information to initiate the e-QIP with OPM An advance system is used to track the status of the package portal initiation to submission to OPM

Applicant Information Information required for a successful PSIP submission Level of clearance / investigation IT level (if applicable) Full name SSN Citizenship verification / eligibility to work (I-9) Organization name and UIC Place of birth (city, state, country) Additional accesses required (and justification) Expedite / Interim (and justification) If fingerprints have been submitted, and date Supervisor (plus contact information) Requester (plus contact information) Location of records

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Initiation: Military TS

Initiation: Military Secret

Initiation- Civilian TS

Initiation- Civilian Secret

Initiation- Contractor

Identification

Investigation

Contact

Contact (Cont.)

Comments: Errors

Comments: No Errors

Successful Submit

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Feedback

Help: FAQs

What Happens Next? PSI CoE Checks JPAS and SII for previous/current investigations If the requested investigation is not needed, notifies requester via e-mail If the requested investigation is appropriate, initiates the subject in e-QIP Notifies subject via e-mail of the need to complete e-QIP with a cc: on the e-mail going to the requester Sends escalation e-mails if subject does not complete e-QIP in 5 calendar days Reviews what subjects submit in e-QIP and ensures defects are corrected Ensures all required releases and other documentation is signed Submits e-QIP form, releases, other documentation and fingerprints, as required to OPM Go through each of these in detail!!

What Happens Next? Subjects Be fingerprinted, if necessary Receive instructional e-mail from the PSI-CoE Enter e-QIP website (www.opm.gov/e-qip) and create Golden Questions/Answers Complete applicable electronic form in e-QIP, contacting the PSI-CoE call center with any questions Receive escalation e-mails if not completed in 5 calendar days Release completed form to the PSI-CoE Correct e-QIP form as directed by the PSI-CoE Sign all required releases and prepare other required documentation Provide releases and other documentation to the PSI-CoE (Fax to 410-630-7816 or 410-306-3858 DSN 458-3858) Give original releases to requester Go through each of these in detail!!

What About the Requester? Fingerprints subjects as necessary (or makes arrangements so that they may have prints taken) Is notified by the PSI-CoE when each step of the process is completed or not completed May call the PSI-CoE (410-278-4194 or DSN 298-4194) with questions on the PSI process or to provide the status of investigations requested Is given feedback on data accuracy and quality of submissions Retains original release forms until after the completion of the investigation 37

IMPORTANT: The above address is ONLY for those using the AIES process Fingerprints Use digital fingerprints when possible Army now has IPAC exclusively for electronic fingerprints: DA-EFP We have a Certificate of Networthiness (CoN) that should cover all fingerprint machines on FBIs acceptable list When only hardcopy fingerprints are possible, send them to: Dept of the Army PSI Center of Excellence B3240/2201 Aberdeen Blvd Aberdeen Proving Ground, MD 21005-5001 IMPORTANT: The above address is ONLY for those using the AIES process

Interim Clearances Collateral Secret Collateral Top Secret SCI After review and submission of SF86 to OPM, PSI-CoE will send an electronic copy of the SF86 to the requester Collateral Top Secret A previous favorable NAC, ENTNAC, NACLC, or other type of investigation Otherwise, must wait for completion of NAC SCI Packet electronically forwarded to CCF Organizations still need to submit compelling need request Subject to change pending final legal process review. If it changes, the complete package will be returned to the requestor for determination of derogatory information and issuance of interim (or not) Note: All packages are returned to the requester for review based on the Army’s “whole person” concept.

Local Records Checks: Interim Security Clearances Local records checks are no longer a required element for the submission or request of an initial or periodic background investigation or reinvestigation. Interim security clearances/exception appointments A local records check is not required for a “new civilian employee” or “applicant” Commanders may conduct a local records check of personnel, base military police, medical, and local/command security records, as applicable Local records checks are restricted to those activities on a military installation, post, camp or station- NCIC, local law enforcement, courthouse or credit report checks are not authorized for interim clearances The conduct of a local records check in support of an interim security clearance/exception appointment will be conducted separate from the background investigation submission process and will not delay or impede the submission/request of a background investigation

Deployment Phase Activity Goal 1 CPAC sites and their supporting security offices April 2010 2 Active Army (remaining security offices and installations)* September 2010 3 Accessions community (including National Guard and Reserves Accessions March 2011 4 National Guard and Reserves (PR & Upgrades) July 2011 * It is recommended that security offices and remaining installations start transitioning before September 2010 to allow time for the deployment team to work out any questions or concerns.

Questions?