Earned Value Management as a measure of “Quality Technical Accomplishment” Joseph Houser Dan Milano Paul Solomon January 2009.

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Presentation transcript:

Earned Value Management as a measure of “Quality Technical Accomplishment” Joseph Houser Dan Milano Paul Solomon January 2009

Objective: Review the current expectations of EVM to provide management a measure of quality technical accomplishments and progress Current environment Review OMB and DoD Policy and Guides Review the ANSI/EIA 748 EVM Standard Identify gaps Next steps Most descriptions of EVM include a measure of technical progress 2

Earned Value Management has matured for the past 40+ years with several success stories 1967 – DoD - Cost/Schedule Control Systems Criteria 1996 – OMB Circular A-11, Part – DoD - Earned Value Management Systems Criteria 1998 – ANSI/EIA-748 EVM Standard (Comm’l) 2002 – OMB Circular A-11, Part 7 (requires 748 compliance – all Agencies) 2002 – ANSI/EIA-748-A 2004 – NDIA EVMS Intent Guide 2005 – PMI EVMS Practice Standard 2006 ANSI/EIA 748 (update to recognize Program Level EVM) )) ) EVM has matured over the years and the Government accepts and endorses ANSI/EIA 748 EVM Standard 3

MATURE PM PROCESSES AND PRACTICES USING EVM IMPROVES BUSINESS MEASURES PROGRAM CPARS RATING Program Management Capability Worst Best Minimal Capability Marginal Performer Qualified Participant Best In ClassComposite World Class - 8% - 6% - 4% - 2% Mid-Point + 2% + 4% + 6% + 8% Correlation of program management capabilities to award fee performance Composite World Class Minimal Capability Program Management Capability Percent Award Fee Capture Qualified Performer Best in ClassMarginal Performer PROGRAM AWARD FEE CAPTURE Marginal Performer PROGRAM MANAGEMENT CAPABILITY VS. COMPANY RETURN ON SALES -15% - 10% - 5% Mid-Point +5% +10% +15% Program Management Capability Return on Sales (%) Minimal Capability Qualified Participant Best In ClassComposite World Class Source: 00-Mar 21 DCMC Conference Program Management Capability COMPANY WIN RATE VS. PROGRAM MANAGEMENT CAPABILITY - 30% - 20% - 10% Mid-Point + 10% + 20% + 30% 3yr Average Win Rate Minimal Capability Marginal Performer Qualified Participant Best In ClassComposite World Class 4

Improved cost and schedule control processes and practices do not have to increase PM costs -30%-20%-10%MID-POINT+10%+20%+30% Program Office FTEs as % of Total Program FTEs Program Management Capability Minimal Capability Marginal Performer Qualified Participant Best in Class Composite World Class FTE — Full Time Equivalent Program Manager(s), Deputy Program Manager(s), Financial Manager(s)/Financial Analyst(s), Scheduler(s)/Planner(s), Configuration and Data Manager(s), Chief Engineer(s)/Chief Technical Specialists, IPT or Functional Team Leads, Risk Focal Point(s), Subcontract Management, Administrative Support, Other Program Office functions 5

FAA “Cost of EVM” study indicated programs with mature EVM incur less PM costs 6

The use of EVM has several success stories with the Government and industry striving to increase EVM success stories 7

Most EVM training include integration of technical / schedule / costs “All programs have an element of risk requiring effective and integrated cost / schedule management processes.” Technical Schedule Cost Superior technical solution Quick delivery Low cost Risk Management 8

9 OMB requires Quality measurement during Acquisition of Capital Assets Circular No. A-11, Section 300, Planning, Budgeting, Acquisition and Management of Capital Assets, Section Performance-based acquisition management Based on EVMS standard Measure progress towards milestones Cost C apability to meet specified requirements Timeliness Q uality

10 PMI PMBOK ® Guide recognizes Product Scope and quality/technical parameters Project Management Plan PMB: - Typically integrates scope, schedule, and cost parameters of a project - May also include technical and quality parameters 5. Project Scope Management, 2 elements Product scope. The features and functions that characterize a product, service, or result Project scope. The work that needs to be accomplished to deliver a product, service, or result with the specified features and functions. It can be argued that project management plans should always include technical and quality parameters

GAO Expects EVM to measure technical progress GAO Cost Guide: “Reliable EVM data usually indicate monthly how well a program is performing in terms of cost, schedule, and technical matters.” “A WBS is an essential part of EVM cost, schedule, and technical monitoring, because it provides a consistent framework from which to measure actual progress.” “The benefits of using EVM are singularly dependent on the data from the EVM system. Organizations must be able to evaluate the quality of an EVM system in order to determine the extent to which the cost, schedule, and technical performance data can be relied on for program management purposes.” 11

Management expectation for EVM to include measures of quality technical progress is reasonable 12 PMI PMBOK Project Management Plan 5. Project Scope Management GAO Cost Guide

OSD “the left bar chart illustrates the fact that roughly half of our key Earned Value data fields are empty, for a variety of reasons” EVM Data Quality: Unacceptable for Critical Measurements and Decision-making Funding Data Quality: Acceptable for Critical Measurements and Decision-making 13

14 OSD “the left bar chart illustrates the fact that roughly half of our key Earned Value data fields are empty, for a variety of reasons”

March 2008: DCMA determined that the data as being of poor quality and issued a report stating that it is deficient to the point where the government is not obtaining useful program performance data to manage risks. GAO recent report included poor quality data finding on a major procurement 15

GAO March 2008: DCMA determined that the data as being of poor quality and issued a report stating that it is deficient to the point where the government is not obtaining useful program performance data to manage risks. The EVM community needs to conduct a root cause analysis with corrective action to regain our customers confidence 16 DCMA has significantly increased oversight with the intent to improve the usefulness of EVM to management

EVM works with numerous success stories Some implementations go beyond the ANSI 32 Guidelines and have integrated quality and technical parameters Integration of scope, schedule, cost, quality, and technical measures is “Desired by our stakeholders using EVM data” EVM data integrity is a major issue with OSD Let’s summarize, 17

DoDI , Operation of the Defense Acquisition System (POL) Defense Acquisition Guidebook (DAG) Systems Engineering Plan (SEP) Preparation Guide WBS Handbook, Mil-HDBK-881A (WBS) Integrated Master Plan & Integrated Master Schedule Preparation & Use Guide (IMP/IMS) Guide for Integrating SE into DOD Acquisition Contracts (Integ SE) 18 DoD Policy and Guides Specify Technical Performance

DAG, WBS, IMP/IMS, SEP Integrated Plans WBS, SEP, IMP/IMS Technical Performance Measures (TPM) EVM Technical reviews Event-driven timing Success criteria Assess technical maturity Integ SE Guide Include technical baselines in IMP/IMS During IBR, review: Correlation of TPMs, IMP, IMS, EVM Success criteria Corr 19 DoD Policy and Guides: Common Elements

ANSI/EIA 748 EVM Standard Paragraph 3.8 – Performance Measurement “Earned value is a direct measurement of the quantity of work accomplished. The quality and technical content of work performed is controlled by other processes. Earned value is a value added metric that is computed on the basis of the resources assigned to the completed work scope as budget.” EXAMPLES: 1.If a test is complete (design meets the requirements); then it is acceptable to claim 100% earned value of the planned scope for “test” 2.If software design, code, and test is complete, then it is acceptable to claim 100% earned value of the planned scope for “SW Development” ANSI does not require links or interfaces to quality or technical parameter measurement processes ANSI does not require technical nor quality parameter measurement, only the “quantity of work accomplished” 20

ANSI/EIA 748 EVM Standard Paragraph 2.2Planning, Scheduling, and Budgeting a)Schedule the authorized work in a manner which describes the sequence of work and identifies significant task interdependencies required to meet the requirements of the program. B)Identify physical products, milestones, technical performance goals, or other indicators that will be used to measure progress. Note: Technical performance goals are acceptable, but not required ANSI recognizes technical performance goals (but not required) and there are no references to quality parameters 21

OMB Guide Measure capability to meet requirements Measure quality OSD Policies and Guides Integrate WBS, IMP/IMS, EVM with TPMs Include success criteria of technical reviews in IMS Assess technical maturity ANSI/EIA 748 EVM Standard EVM limited to “quantity of work accomplished” Technical performance goals recognized, but not required Quality performance is not referenced Quality and Technical are specifically referenced as being “controlled by other processes” Let’s summarize OMB, OSD policies and ANSI/EIA 748 as related to EVM, quality, and technical performance: 22

FAA has incorporated standard program milestones with exit criteria that represent: Quality and technical parameters Decision authority to verify acceptable quality and technical performance progress Is it possible to include quality and technical parameters with EVM? 23

24 The FAA technical milestones (required by AMS policy) are defined with clear exit criteria and decision authority

25 The FAA AMS technical milestones are used by multiple processes to align common performance measures FID Earned Value ManagementOMB Exhibit 300 ReportFAA Annual Perf GoalsSystems EngineeringFAA Functional WBS MappingFAA Product Oriented WBS Schedule BaselineCost Baseline

FAA EVM is summarizes the work and activities required to achieve the FAA AMS Standard Program Milestones 26

The FAA implementation of the ANSI/EIA 748 includes clear and well understood quality and technical parameters 27

Milestone success criteria met to claim 100% EV CDR: Design solution meets –Allocated performance requirements –Functional performance requirements –Interface requirements Interim milestones with planned values for TPMs Weight does not exceed 300 lb. at (date) 90% of software functionality shalls met (date) Base EV on 2 measures: Completion of enabling work products (drawings, code) Meeting product requirements (as documented in technical baseline) 28 Examples of integrating technical performance with EVM

29 Some of the possible ANSI revisions are: