zz Andrea Nolan Welcome and Introduction

Delivering our Strategy: Towards 2020  The change challenge − Our current position − Our targets  Programme approach to change − Progress  Cultural ambitions − Academic leadership  Discussion

Perceptions, Trends & Comparators: An overview of our performance z z

“We are a Widening Access University…” Above average intakes of Mature and Disabled students 95% UG FT students from state schools Accept 75% of all articulating students in the region Widening Access Student retention, very good Under sector average for MD20 and MD40 students

Top-20 for positive destinations (95%) 74% Scottish-domiciled graduates - graduate level employment 67% entrants to FT UG programmes had a WRL element. “We are a leader in Graduate Employability…”

“We are a pedagogically-led…” NSS The teaching on my course2013 (%) 2014 (%) 1Staff are good at explaining things90 ↘ 89 2Staff have made the subject interesting86- 3Staff are enthusiastic about what they are teaching87- 4The course is intellectually stimulating84 ↘ 83 Not in top quartile for any of the statements about “The teaching on my course” – compared to other UK institutions

“We are a pedagogically-led…” PTES

“We are an International University…” 4,742 FTE in 2014/15 non- EU students (76% TNE) International students from > 100 countries 16% academic staff from non-UK countries (cf UK ave, 26%; 27% in Scotland) > 50% non-EU international students in Hong Kong 33% International (non-EU) 25% TNE International (non-EU 8% on-campus International (non-EU) 45% of total student population is International

 Student Partnership Agreement with NSA But…  NSS - Bottom quartile in three measures  PTES - Bottom quartile in 26 measures  TNE/Online students – no satisfaction measurement  Majority of services/processes designed for UK domiciled campus-based undergraduates or designed around systems… “Students at the heart of everything we do…”

What people want from us…  Forging future careers/employability  Academic quality  Creating connections with new friends, businesses, staff etc.

Overall we think we are… z z

“We are aspirational for ourselves & students…” “ Our students wouldn’t/couldn’t…” “Our students need a lot of support” “We could offer the opportunity, but our students are unlikely to use it…” “It’s not our job to encourage our students – it’s their choice...” “Exchanges/overseas placements are considered an inconvenience …” z z

Performance Targets to 2020: Students, Staff, Research and Income z z George Stonehouse

Which area do you work in? A.Faculty B.Professional Service z z

All students have a work-related learning experience Measure is % entrants who are on a programme with a work-related experience Currently c. 67% of UG FT students joined programmes with a work-related element (Range from 12-month placements to modules with time spent in Industry)

How? Thinking about our ambitions in relation to Work-Related Learning, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to Work- Related Learning, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

90% Overall Satisfaction in NSS Overall Satisfaction is currently 85% 2020 target, 90% Standards are high; upper quartile threshold for UK sector is 89% z z

How? Thinking about our ambitions in relation to Student Satisfaction, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to student satisfaction, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

International students Increase non-EU international students from 4,590 FTE in 2013/14 to 7,770 by 2020 Students taught in Edinburgh from 1,200 in 2013/14 to 1,870 by 2020 TNE students are projected to rise from 3,390 in 2013/14 to 5,900 by 2020 [All figs Non-EU Students FTE] z z All 69% increase UK 56% increase TNE 74% increase

How? Thinking about our ambitions in relation to international students, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to international students, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.Neutral D.Disagree E.Strongly disagree z z

Academic staff with doctorates Currently 34% Average for the UK, 53% 2020 z z

How? Thinking about our ambitions in relation to academic staff with doctorates, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to academic staff with doctorates, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

Staff engagement Measured biannually through a staff survey. Measure is an aggregation of several questions. Currently, 73% z z

How? Thinking about our ambitions in relation to staff engagement, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to staff engagement, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

Research grants and contracts income 2013/14 our income was £4.5M (4% of total income) Benchmark average for UK post-92 institutions is 3% 2020 target, £9M (6.5% of total income) z z

How? Thinking about our ambitions in relation to research grants and contracts income, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to research grants and contracts income, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

Research staff Measures staff producing REF equivalent outputs 107 staff to the 2014 REF Quality threshold, GPA 2.5 (1 – 4 star grading system) 2020 target, 200 staff REF returnable z z

How? Thinking about our ambitions in relation to research staff, which statement do you agree with most? Please only vote once. A.We can achieve this ambition without adjusting our current ways of working. B.We can achieve this ambition through making small iterative changes. C.We can only achieve this ambition through making transformational changes. z z

Confidence? Still thinking about our ambitions in relation to research staff, to what extent do you agree with this statement? I am confident that we can achieve this ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

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And finally… Then thinking about the preceding discussion and ambitions in aggregate, to what extent do you agree with the following statement? I am confident that we can achieve our collective ambition A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

And finally… Then thinking about the preceding discussion and ambitions in aggregate, to what extent do you agree with the following statement? I feel confident I can deliver the change required of me A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

And finally… Then thinking about the preceding discussion and ambitions in aggregate, to what extent do you agree with the following statement? We have a culture that will support the delivery of our strategy A.Strongly agree B.Agree C.I don’t know D.Disagree E.Strongly disagree z z

Simon Belfer and Anita Ogilvie Managing the Change Programme: Scale and Complexity z z

Alistair Sambell New Ways of Working: From Academic Management to Leadership z z

“Successful universities are successful primarily because of their teaching and research, not because of their management, but good management can over time provide the conditions in which teaching and research can flourish, just as, more usually, poor management can undermine teaching and research and precipitate institutional decline.” (Shattock, 2003) z z

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Cultural & Behaviours