FOLLOWERSHIP

Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers

Followership Passive Independent, Critical Thinking Active Dependent, Uncritical Thinking

Followership Passive Independent, Critical Thinking Active SHEEP Dependent, Uncritical Thinking

Sheep Passive/UncriticalPassive/Uncritical Do Not Play An Active RoleDo Not Play An Active Role Simply Comply With Any Order GivenSimply Comply With Any Order Given

Followership Passive Independent, Critical Thinking Active Sheep YES PEOPLE Dependent, Uncritical Thinking

Yes People Active FollowersActive Followers Readily Carry Out Orders UncriticallyReadily Carry Out Orders Uncritically –Dangerous If Orders Contradict Standards Example: Person Who Always Says What He Thinks Leaders Wants To HearExample: Person Who Always Says What He Thinks Leaders Wants To Hear

Followership Passive Independent, Critical Thinking Active Sheep SURVIVORS Yes People Dependent, Uncritical Thinking

Survivors Right In The MiddleRight In The Middle Rarely Committed To Work/Group GoalsRarely Committed To Work/Group Goals Don’t Make Waves/Do Just Enough To Get ByDon’t Make Waves/Do Just Enough To Get By Mediocre Performers Clogging the Arteries of An OrganizationMediocre Performers Clogging the Arteries of An Organization Example: “ROAD”Example: “ROAD”

Followership Passive Independent Independent, Critical Thinking Active Sheep Survivors ALIENATEDFOLLOWERS Yes People Dependent, Uncritical Thinking

Alienated Followers Passive/CriticalPassive/Critical Festering Wounds In An OrganizationFestering Wounds In An Organization Criticize At Will, But Never Offer Constructive SupportCriticize At Will, But Never Offer Constructive Support

Followership Passive Independent, Critical Thinking Active Dependent, Uncritical Thinking Sheep Survivors AlienatedFollowers EFFECTIVEFOLLOWERS Yes People

Effective Followers Active/CriticalActive/Critical The Ideal FollowerThe Ideal Follower Reflect On Organizational GoalsReflect On Organizational Goals Not Hesitant To Bring Concerns To LeaderNot Hesitant To Bring Concerns To Leader

Characteristics of Effective Followers –Proactive Approach –Own The Territory –Make Sound Decisions –Enthusiastic –Versatile and Flexible –Exemplify Core Values

Proactive Approach ResponsibilitiesResponsibilities AccountabilityAccountability GoalsGoals PrioritiesPriorities MethodologyMethodology StandardsStandards

Own The Territory Combine Competence & CommitmentCombine Competence & Commitment Deal with conflictDeal with conflict Empowered to do the jobEmpowered to do the job

Make Sound Decisions Based on Expertise and Closeness to the process

Enthusiasm – Have Passion and Excitement

Versatility and Flexibility – Adjusts to Change

Exemplify Core Values – Integrity – Service Before Self – Excellence In All We Do

Summary Summary –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers

Followership “ You Cannot be a leader, and ask other people to follow you, unless you know how to follow, too.” Sam Rayburn Sam Rayburn Speaker of the House, 1961 Speaker of the House, 1961