Human Resource Outsourcing (HRO) Why Is It Good For Your Business?

2 A Few Questions to Ask Are you currently outsourcing payroll? Flex Spending? Risk Management? 401(k)? COBRA Administration? Employee Training Programs? How are you currently handling Human Resource issues? How do you know that you are in compliance with all labor-related laws? What would you do if you were faced with a sexual harassment claim? Would you like to improve your employee benefit package? How do you know if you are committing enough time and effort on Human Resource Support? Do you have an employee handbook? How often is it updated? Would you like to be recognized as an “Employer of Choice”? Why Would A Company Need CSI

3 What is a HRO? A Complete HR Outsourcing Solution Personnel Administration Employee Benefits Payroll Administration Compliance / Safety Risk Management Leaves, Terminations, Disability Recruiting & Retention Compensation Solutions, Inc.

4 Payroll Administration - PTO Tracking, W-2 Processing, Quarterly/Annual Tax Filings, Web-Based Entry, VPN Access for Employees What HRO Can Do For Your Business

5 Reduces Employer Liabilities – Most small businesses are not in compliance with the myriad of demands put upon them by the Department of Labor, FLSA, EEOC, ERISA etc. Compensation Solutions becomes the first line of defense by creating clear and formal polices in the workplace and sharing in the employment liability with you Compensation Solutions will administer labor laws and regulations for your worksite, including: FLSA, ERISA, OSHA, EEOC, ADA, Worker’s Comp. Claims Management, Safety Training, and much more. Compliance & Risk Management

6 Compensation Solutions provides “world class” Human Resources support that helps to recruit and retain the best talent. Tools – Recruiting, Staffing, HR Training, Online Resume Searches and Postings, Job Descriptions, Pay Scales… Leaves, Terminations, Disability- FMLA, Exit Interviews, Unemployment Claims Management, Short-Term / Long-Term Disability What HRO Can Do For Your Business

7 Who Handles This Now Payroll Company Insurance Broker Accountant / Attorney Office Manager Outside Part Time HR Consultant You ? No one?? Compensation Solutions, Inc.

8 All Under One Umbrella Cost Effective & Efficient Wealth of Knowledge Best Practices Advice Control Costs 24/7 Access Reduce Risk & Avoid Exposure Compensation Solutions, Inc.

9 With Compensation Solutions I now call one # Before and With Compensation Solutions QUESTION WHO I CALLED Payroll QuestionsADP/Paychex? FICA Taxes, W2’s, W4’sAccountant? Workers’ Comp Costs WC Auditor? Labor- Employment Questions Attorney - Accountant? Health Insurance PlanHealth Broker? Life Insurance RatesLife Insurance Company? Dental Insurance Coverage Dental Agent? 401(k) Pension PlanFinancial Advisor/TPA? Cafeteria Plans Third Party Administrator? Workers’ Comp ClaimsClaims Department? Health-Dental ClaimsClaims Department? Disability ClaimsClaims Department? Sexual Harassment Called? FMLA-COBRA-HIPAA-FLSAI Called?? Wrongful DischargeI Called??? Safety ComplianceI Called???? Equal OpportunityI Called?????

10 State of the Art Technology – CSI’s web-based platform provides a powerful, versatile and affordable Human Resource solution. Flexibility – CSI has developed a comprehensive suite of more than 100 HR services which can be customized to fit the specific needs and concerns of the Prospect. A true “one size does not fit all” approach. Exceptional Client Service – CSI is known for its excellent response time and award winning service. Access to Key Experts - CSI offers client companies access to high-level executives for their needs (Attorneys, Accountants, Senior Financial Advisors, PHR Certified Personnel) Why CSI?

11 Double Triangle of Services Human Resources is the pinnacle of our HR Services’ outer triangle. This is what makes us the Human Resources PEOple. Through On-site Visits, the Account Executive is the pinnacle of the HRO’s inner triangle of communication

Maximizing Return on Investment (ROI) in Human Resources Increasing Shareholder Value and Owner Wealth Accumulation Maximizing Return on Investment (ROI) in Human Resources Increasing Shareholder Value and Owner Wealth Accumulation AVOID LITIGATION COSTS, FINES & REVENUE LOSS REDUCE & CONTROL COMPANY COSTS INCREASE COMPANY PRODUCTIVITY BUSINESS SYSTEMIZATION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) TURNOVER REDUCTION ATTRACT AND RETAIN GREAT EMPLOYEES EMPLOYEE PERFORMANCE PRODUCTIVITY HUMAN RESOURCE SERVICES PAYROLL ADMINISTRATION PROTECT Laws/Regulations Trade Secrets & Litigation PROVIDE & CONTROL Workers' Compensation Unemployment & Health Insurance MONITOR Efficiencies, Save Time Job Analysis, Core Business Focus & Outsourcing Options MONITOR Efficiencies, Save Time Job Analysis, Core Business Focus & Outsourcing Options IMPROVE Recruiting, Interviewing/ Selection, Compensation, Benefit Plans, Training & Development IMPROVE Productivity, Communication, Absenteeism, Lost Time & Strategic Planning LAWS/REGULATIONS: DEDICATED SPHR/PHR CERTIFIED PROFESSIONALS INTERVIEWING -ADEA, ADA, EEO, CRA TITLE VII NEW-HIRE PRIVACY TAXES WAGES BENEFITS -LICENSED BENEFIT REPRESENTATIVES WORKPLACE DISCRIMINATION -ADEA, EEO, SEXUAL HARASSMENT SAFETY -OSHA TERMINATION -COBRA EMPLOYEE HANDBOOKS JOB DESCRIPTIONS APPLICATION COMPLIANCE COMPLAINT PROCEDURES TRAINING EPLI LEGAL CONSULTANT TRADE SECRETS: EMPLOYMENT AGREEMENTS CONFIDENTIALITY AGREEMENTS NON-COMPETES LITIGATION SUPPORT: DOCUMENTATION/INVESTIGATION EMPLOYMENT LAWSUITS GOVERNMENT FINES/PENALTY REDUCE HEALTH INSURANCE INCREASES: LARGER GROUP MITIGATION EAP SHOPPING SIZE LEVERAGE WORKERS’ COMPENSATION EXPERIENCE: SAFETY MANUAL SAFETY TRAINING SAFETY NEWSLETTER SAFETY INSPECTIONS ACCIDENT INVESTIGATIONS RETURN-TO-WORK PROGRAM DRUG TESTING HEALTH & WELLNESS PROGRAM UNEMPLOYMENT RATE(S) REDUCTION PLAN: CLAIMS ADMINISTRATION HEARING ATTENDANCE RATING APPEALS RECRUITING STRATEGY: AD DESIGN AD PLACEMENT RESUME SCREENING INTERVIEWING: APPLICATION COMPLIANCE JOB DESCRIPTIONS INITIAL INTERVIEWS FINAL INTERVIEWS TRAINING EXIT INTERVIEWS SELECTION PROCESS: PRE-EMPLOYMENT TESTING PERSONALITY PROFILING EMPLOYMENT AGREEMENTS CONFIDENTIALITY AGREEMENTS BACKGROUND CHECKS DRUG TESTING COMPENSATION: WAGE/SALARY RESEARCH INCENTIVE PAY PLANS EMPLOYEE BENEFITS STRATEGY: SELL & COMMUNICATE PLAN MEDICAL/RX/DENTAL/VISION/LIFE SHORT/LONG TERM DISABILITY 401(K)/RETIREMENT -LICENSED FINANCIAL PLANNERS DIRECT DEPOSIT VACATION/PAID TIME OFF SECTION 125 PLANS -HSA, HRO -529 EDUCATION SAVINGS -UNIVERSITY DISCOUNTS TRAINING & DEVELOPMENT: PERFORMANCE APPRAISALS SUPERVISOR TRAINING PRODUCTIVITY: GOAL SETTING INCENTIVE PAY PLANS DISCIPLINARY PROCEDURES EMPLOYEE SERVICES WEBSITE PERFORMANCE APPRAISALS TRAINING & DEVELOPMENT: SKILLS TESTING SUPERVISOR TRAINING TUITION REIMBURSEMENT EXIT INTERVIEWS COMMUNICATIONS: EMPLOYEE HANDBOOK EMPLOYEE SURVEYS COMPANY NEWSLETTER EXIT INTERVIEWS COMPENSATION: SUPERVISOR COUNSELING INCENTIVE PROGRAMS COMPENSATION SURVEYS LOST TIME: RETURN-TO-WORK PROGRAM HEALTH & WELLNESS PROGRAM DRUG TESTING ON-LINE BENEFITS ACCESS STRATEGIC PLANNING: HR FORECASTING MANAGEMENT REPORTS METRICS/BENCHMARKING EXIT INTERVIEWS DISCOUNT PROGRAMS: PURCHASING PROGRAM EMPLOYEE DISCOUNT PROGRAMS TAX ADVANTAGE PROGRAM EMPLOYEE FILES: COMPLAINT FORMS HIPAA ISSUES FILE RETENTION TRACKING FILE DESTRUCTION TRACKING IRCA, PRWORA, W-4 UNEMPLOYMENT: 940 FILINGS STATE FILINGS/DEPOSITS CLAIMS ADMINISTRATION HEARING ATTENDANCE WORKERS’ COMPENSATION: ANNUAL AUDIT FIRST REPORT OF INJURY CERTIFICATES OF COVERAGE FRAUD INVESTIGATION EMPLOYEE BENEFITS: ELIGIBILITY TRACKING BILLING RECONCILIATION OPEN ENROLLMENTS EMPLOYEE STATUS CHANGES EMPLOYEE QUESTIONS FORM 5500 VACATION/PTO FSA ADMINISTRATION HRIS: HR SERVICE CENTER SYSTEM MAINTENANCE TRAINING & ADMINISTRATION ON-LINE BENEFITS ACCESS 24/7 ONLINE ACCESS MISC. GOVERNMENT: BLS RESPONSE EEO-1 REPORT COMPLIANCE PAYROLL & TAXES: CUSTOMIZED DEPOSIT OPTIONS -DIRECT DEPOSIT -DEBIT CARD PAYROLL ACCRUAL & TRACKING -PAID TIME OFF -JOB COSTING -TIME SHEET FEED -TIME CLOCK INTERFACE PAYROLL RECORD KEEPING -AUDITS -INQUIRIES & VERIFICATIONS -PAYROLL CHECK VERIFICATION -GARNISHMENTS & LEVIES W-2 PROCESSING PAYROLL HELPDESK WEB-BASED PAYROLL SYSTEM: WEB REPORTS ONLINE SERVICE CENTER GENERAL LEDGER INTERFACE PAYROLL REFERENCE GUIDE TIME CLOCK INTERFACE COMPLIANCE FEDERAL & STATE PAYROLL TAX MANAGEMENT FEDERAL UNEMPLOYMENT TAX STATE UNEMPLOYMENT TAX RETURNS QUARTERLY TAX REPORT REGULATORY COMPLIANCE ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) TURNOVER REDUCTION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) ATTRACT AND RETAIN GREAT EMPLOYEES TURNOVER REDUCTION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) EMPLOYEE PERFORMANCE PRODUCTIVITY ATTRACT AND RETAIN GREAT EMPLOYEES TURNOVER REDUCTION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) HUMAN RESOURCE SERVICES EMPLOYEE PERFORMANCE PRODUCTIVITY ATTRACT AND RETAIN GREAT EMPLOYEES TURNOVER REDUCTION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES) PAYROLL ADMINISTRATION HUMAN RESOURCE SERVICES EMPLOYEE PERFORMANCE PRODUCTIVITY ATTRACT AND RETAIN GREAT EMPLOYEES TURNOVER REDUCTION ASSET PROTECTION STRATEGIES EXPENSE MANAGEMENT (PRODUCT & SERVICES)