Education Provider Webinar June 19, 2014 Office of the Commissioner of Insurance Vertafore Prometric

Agenda Introductions New exam vendor and administrator for the prelicensing and continuing education program Prelicensing and continuing education overview/changes Definition of the roles of Prometric and Vertafore Electronic services review and demonstration Wrap-up 2

Introductions Wisconsin OCI  Nitza Pfaff – Agent Licensing Supervisor Prometric  Laurie Sadowski – Manager, Insurance and Continuing Education  Tracy Gold – Team Leader, INS and CE Vertafore  Mac Greer – State Support Analyst  Teresa Harris – Government Account Manager  Melissa Tucker – Project Manager 3

Effective July 1, 2014, Prometric assumes responsibility for the licensing examinations, prelicensing and continuing education services. Pearson VUE will continue to administer the licensing exams and review provider/course applications until June 30, Prometric exam registration service will be available on June 15, Candidates will be able to schedule their examinations for test dates on or after July 1, Examination fee remains $75 per LOA New Testing Vendor and Administrator for the Wisconsin Prelicensing and Continuing Education Services 4

Overview of Licensing Requirements Candidates must complete 20 hours prelicensing class for major lines LOAs and 16 hours prelicensing training for navigator license. Candidates should review the Wisconsin Licensing Handbook for exam and licensing requirements. (currently available at available in print in July) Candidates can register online to take the exam at Candidates must make fingerprint reservation online at Candidates must apply for the license online on Vertafore at or NIPR at 5

Exam Scheduling and Registration Prometric is now accepting registrations for exams delivered on or after July 1, 2014 Register online at Via telephone by calling (866)  Between 8 am and 9 pm (CST), Monday - Friday  Between 10 am and 3 pm (CST), Saturday - Sunday Via fax or mail (see Wisconsin Licensing Handbook) 6

WI INS Exams Offered by Prometric Major Lines Life Accident & Health Property Casualty Personal Lines P&C Limited Lines Credit Title Other License Type Navigator NOTE: Effective 7/1/2014, Wisconsin will no longer offer the legal expense limited line examination. 7

Map of Prometric Test Centers 8

Test Center Info – 6 sites in Wisconsin : Wausau, WI 1 Corporate Drive Suite 102 Wausau, WI Opens June 27, 2014 Eau Claire, WI 1903 Keith Street 1st Floor Eau Claire, WI Opens July 11, 2014 La Crosse, WI 210 South 7th Street Suite 4 La Crosse, WI Opens August 8, 2014 Madison, WI 1721 Thierer Rd, East Pointe Plaza - 1st Floor Madison, WI Ashwaubenon, WI 1525 Park Place Suite 400 Ashwaubenon, WI Brookfield, WI West Capitol Drive Suite 104 Brookfield, WI Duluth, MN 2200 London Road Suite 202 Duluth, MN Rochester, MN nd Street SW MOGA Building Rochester, MN Woodbury, MN 1811 Weir Drive Suite 340 Woodbury, MN Bloomington, MN Northland Center 3600 American Blvd West Suite 200A Bloomington, MN Sycamore, IL 1715 Dekalb Ave Suite B Sycamore, IL Deerfield, IL 770 Lake Cook Road Suite 200 Deerfield, IL

Annual Exam Review Workshops Annual in person meetings in Madison, WI. Estimated to begin in Spring Recruitment of subject matter experts. Emphasizes Prometric’s commitment to our practice of reviewing examinations, items and content outlines. Remain current with regulatory and statutory changes. Provide recommended revisions, additions and deletions to the content outlines and examination items resulting from our monitoring activities are made in accordance with the state and Prometric. 10

Effective July 1, 2014, CE courses will renew every 2 years at the end of the month in which the course was approved. All CE courses that have renewal dates of 6/30/2014 or earlier will not be updated until after the renewal has been processed. All CE course renewals 6/30/2014 or earlier will be charged the current fee ($10 per credit not to exceed $40) All CE course renewals for July 1, 2014 or later will be charged the new fee of $8.75 per credit, not to exceed 4 times the credit hour fee per course (not to exceed $35). Starting with the July CE course renewals, the renewals will generate 60 days in advance rather than 77 days in advance. New Administrator for WI Prelicensing & Continuing Education Program 12

 Prelicensing education provider and course applications are not available electronically.  Paper applications must be submitted to Prometric at: Prometric ATTN: WI PE Applications 7941 Corporate Drive Nottingham, MD  FAQs available at - Prelicensing Provider - Prelicensing Licensee - Continuing Education Provider - Continuing Education Licensee New Administrator PE/CE Program 13

Provider’s Process Prelicensing EducationContinuing Education Application Approval A provider application approval must be made no later than 60 days following the receipt of the completed application and all information required. A course approval must be made no later than 30 days following the receipt of the completed application. An application approval must be made no later than 60 days following the receipt of the completed application and all information required. A course approval must be made no later than 30 days following the receipt of the completed application. RenewalEach school/course renews on August 30 th each odd numbered year after approval. Provider renews on July 31 st of each even numbered year after approval. Course renews at the end of the month after 2 years from the date the course was approved. Note: a course may only be renewed if it has not substantially changed since it was originally approved. 14

Provider Fees – Effective 7/1/2014 Prelicensing EducationContinuing Education Initial Provider Application$45.00 WI Government, WI University and Technical Colleges are exempt from these fees. $45.00 WI Government, WI University and Technical Colleges are exempt from these fees. Provider Renewal $45.00 WI Government, WI University and Technical Colleges are exempt from these fees. $45.00 WI Government, WI University and Technical Colleges are exempt from these fees. 15

Course Fee – Effective 7/1/2014 Prelicensing EducationContinuing Education Initial Course Approval $9.00 per credit hour $9.00 per credit hour for Professional Designation courses: not to exceed 8 times the credit hour fee per course. Course Renewal $8.75 per credit hour ($35 maximum) $8.75 per credit hour ($35 maximum) 16

Prometric  Administers insurance exams  Approves and disapproves CE and PE providers, courses and instructors based on guidelines from OCI  Ensures compliance with program standards, policies and procedures on behalf of OCI  Conducts classroom and online course audits and report findings to the OCI  Consults with OCI to develop, publish and distribute insurance education program publications, notices and printed correspondence  Point of contact for all insurance education communications through letters, , toll-free phone numbers and the Web site Program Administrator 18

Vertafore  Provides the systems solution for the insurance CE program  Maintains an integrated data base that tracks all insurance PE/CE information for intermediaries, navigators and providers  Enables providers and licensees the ability to process transactions electronically through Vertafore’s Compliance Express –  Questions regarding the services available on Compliance Express should be directed to Vertafore Technology Provider 19

Customer Support Need technical assistance. How do I contact Vertafore?  Telephone: (517)  Questions about the PE/CE program. How do I contact Prometric? Prometric 7941 Corporate Drive Nottingham, MD PE/CE Questions: (866) Insurance Examination Questions: (866) Office of the Commissioner of Insurance Telephone: (608)

Provider Services Classroom Offering Maintenance Course Renewal Continuing Education Course Application Continuing Education Course Completions Prelicensing Education Course Completions Provider Application (CE only) Provider Renewals Agent Services Available Course Offerings Inquiry Approved Courses Inquiry Approved Providers Inquiry Continuing Education Transcript Inquiry Prelicensing Education Transcript Inquiry Wisconsin Education Services 22

Making Education Compliance Easier The Wisconsin Office of the Insurance Commissioner has partnered with Vertafore to make education compliance easier!  Enhanced efficiency  Improved online service to education providers  Improved online service to producers 23

Getting Started How do I get started?  Go to click on the link for Education Providers and fill out the Vertafore provider registration form. Vertafore will send you login information via and call you with the secure password for your account. 24

Monthly Invoice and Billing File The provider/school will receive a monthly invoice for all transactions processed during the previous month  The monthly invoice contains a summary of fees for each type of transaction processed in each state  Provider can also download a copy of the invoice on Compliance Express 25