Manager’s meeting July 22, 2008

Agenda Vendor Presentations SUPERVALU – Ray Allen “Here we go Steelers, here we go!” Baking Season is coming soon SUPERVALU – Ray Allen CMAPS Scan Downs PCR Reports Human Resources – WV Minimum wage “Your Turn To Brag” – manager presentations What We Do Best – specialists presentations Where We Have Opportunities – “The Hammers” Closing Comments

“Inspect what we Expect” Customer expections Clean Full Fresh Manager’s expectations PROFITABLE

Deli / Bakery Departments 1st Trimester Gross Profits Deli Bakery Buchannon *29.15% 21.20% Shinnston 35.88% 36.90% Fairmont 32.36% 37.67% South Fairmont 35.61% 35.82% Mannington 25.05% 35.80% Middletown 33.44% 36.74% Cheat Lake 36.16% 31.94% Walnut Hill 36.25% 40.04% Fairchance 31.94% 37.68% Waynesburg 32.72 % 36.20% Lawrenceville* 39.93% 24.99%

Deli / Bakery 1st Trimester S.P.E.H. Buchannon *28.32 31.60 Shinnston 41.95 39.33 Fairmont 33.00 31.00 South Fairmont 36.44 39.35 Mannington 41.45 31.72 Middletown 41.22 35.59 Cheat Lake 41.67 31.62 Walnut Hill 46.74 34.31 Fairchance 36.19 33.14 Waynesburg 51.30 37.16 Lawrenceville* 51.43 38.79

Deli / Bakery 1st Trimester Supplies Buchannon *3.88% 5.75% Shinnston 3.19% 4.62% Fairmont 3.17% 4.59% South Fairmont 3.07% 5.17% Mannington 5.48% 6.56% Middletown 3.95% 6.70% Cheat Lake 2.43% 4.87% Walnut Hill 3.56% 4.95% Fairchance 3.28% 5.11% Waynesburg 3.57% 7.98% Lawrenceville* 2.45% 4.84%

Deli / Bakery 1st Trimester Fees/Freight Buchannon .88/.96 1.62/2.66 Shinnston .40/.37 1.54/1.10 Fairmont .44/.42 1.44/1.16 South Fairmont .37/.34 1.58/1.03 Mannington .24/.22 1.66/1.41 Middletown .34/.35 1.39/1.05 Cheat Lake .33/.29 1.90/1.16 Walnut Hill .15/.27 1.52/.66 Fairchance .55/.30 1.25/1.28 Waynesburg .67/.35 .86/1.02 Lawrenceville* .34/.27 3.11/.96

Your Role as Store Manager Oversee the operation of the department Supervise the department manager Support the companies initiatives and its management staff Conduct weekly department meetings to communicate feedback on past store performance and future goals – Communication skills are the key to success – Take away the excuses that “nobody told me” or “I always thought…” or “I’ve always done it this way” If you are not getting the performance out of your staff you need to concentrate on better training practices and with the assistance of the specialists, HR, Bruce and myself.

Key Areas that need addressed Good orders and good inventories Portion Control – objectives and results Buying Practices Chain of Command – Extremely important Communications – what works best Holiday reports Top 50 items Walking the Department – from the consumers viewpoint – ALL DAY LONG Checklists – no department manager is excused for the day until you, the store manager, checks off

More Key Areas to Address Item Codes – Scales – Pricing Labeling – universal codes Scales – keeping them up to date Pricing – no excuses for not being current on price changes – on the product, in the scale or in the system Rotation – code dating Distribution lists – on display in every deli and bakery department Manager’s meetings “Plan the work and work the plan” One of most important functions you have as a manager is conducting the weekly store meeting. Teams don’t just happen they are formed.

Next Meeting August 19 Topics to cover Kehe specialty foods Produce Follow up on Deli / Bakery departments Preparations for the “Tailgate Season” What are your plans How are you going to “tackle” the business What “blocks” will you need to overcome Which of you is going to make this a winning season Kehe specialty foods Produce