Improving Access to Health Information for Patients
Bronze standard Opening hours Information on registering new patients Staff details Contact details and location Silver standard Extended hours, services and clinics Practice philosophy Patients’ rights and responsibilities Practice leaflet Repeat prescription and test results information Gold standard Surgery times for each GP Details of each GP’s special clinical interest Photographs of practice GPs Results of patient survey Video of the practice
Dudley PCT – GP profile scores
Summary of Pilot 6 PCTs Stoke & Walsall rated poorest amongst the PCTs PCTNo.of GPs Inaccurate Bronze Silver Gold WALSALL TEACHING PCT COVENTRY TEACHING PCT HEART OF BIRMINGHAM TEACHING PCT DUDLEY PCT STOKE ON TRENT PCT WARWICKSHIRE PCT Total
Project Team Steve Corton Head of Community Engagement, Frances Bridgewater Quality Performance Facilitator, Natalie Harding Community Engagement Support Officer Marta Gajewska Communications and Social Marketing Officer,
GP Practice Comparison Tool and Patient Feedback
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service
What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service