2012 ULA Pre-Conference COLLABORATION: A PROVEN MODEL FOR LIBRARY SUCCESS

UTAH STATE LIBRARY 2 THE LINK

UTAH STATE LIBRARY 3 WHAT IS LIBRARY OUTREACH? Staff stepping Out of the Building to provide Services for those Unable to Seek them.

UTAH STATE LIBRARY society Digital society Continuous, uninterrupted information access Digital natives who are information literate Global economy & marketplace Information & reference competition technology Rapid changes Mobile access Information overload Multiple information formats Multiple delivery methods education 21st Century Skills Digital natives being taught advanced information literacy skills Engaged and Collaborative learning 4 REVIEW - EXTERNAL INFLUENCES

UTAH STATE LIBRARY 5 REVIEW - CHANGES IN LIBRARIES

UTAH STATE LIBRARY  Geography of the Community  Demography of the Community  Technological Dimension  Economic Dimension  Political Dimension  Social / Institutional Dimension  Ideological / Values Dimension  Conceptual / Worldview Dimension 6 DIMENSIONS OF COMMUNITY

UTAH STATE LIBRARY 7 LEVELS OF COLLABORATION

UTAH STATE LIBRARY 8 LEVEL 1 -- NETWORKING

UTAH STATE LIBRARY  Basic and Informal  Minimal level of trust required  Limited time requirement  Exchange of information  The goal is to “Inform”  Outcomes  Identification of key contacts in other organizations  Increase in shared understanding of each other  Builds a foundation for going to higher levels of time/trust/turf 9 NETWORKING

UTAH STATE LIBRARY 10 LEVEL 2 -- COORDINATION

UTAH STATE LIBRARY  “Harmonizing” activities or operations  Done to reduce redundancies  Requires time and trust from all parties  Still no crossover on turf  The goal is to “Consult”  Outcomes  Starting to build bridge between groups  Understand each other on a working level  Increased communication between groups 11 COORDINATING

UTAH STATE LIBRARY 12 LEVEL 3 -- COOPERATION

UTAH STATE LIBRARY  Adds in the element of crossing into each other’s turf.  Sharing Resources  MOUs, shared staff, client, etc.  The goal is to “Involve”  Outcomes  Deeper understanding of each organization  Shared sense of mission  Formal ties between groups  Mechanisms that ensure the groups stay connected and communicating 13 COOPERATING

UTAH STATE LIBRARY 14 LEVEL 4 -- COLLABORATION

UTAH STATE LIBRARY  Partners share time, trust, turf  Recognize individual expertise  Shared risks, rewards and benefits  Joint leadership  Common budget  Specific roles and responsibilities  Outcomes  Resources are multiplied  More can be accomplished  Organizations are stronger individually because they support each other’s efforts  Each group can report back to governing boards on positive outcomes 15 COLLABORATING

UTAH STATE LIBRARY UNCLEAR PURPOSE OR GOAL POOR COMMUNICATION UNCLEAR EXPECTATIONS DISASTER ! 16 BARRIERS TO SUCCESSFUL COLLABORATION

UTAH STATE LIBRARY  Understand the needs of your partner  Understand the limits and competing demands of both you and your partner  Consistent communication 17 KEYS TO SUCCESSFUL COLLABORATION

UTAH STATE LIBRARY  You already have the trust of the community  You are embedded in the community  You have meeting spaces  You have connections, contacts, partners 18 THE LIBRARY IS A STRATEGIC PARTNER

Juan Tomás Lee Morales THANK YOU! UTAH STATE LIBRARY