Citizen Survey Results

Mecklenburg County Citizen Survey  Questions on full range of usage, customer satisfaction, needs, unmet needs, and priorities questions  Goal of 1,000 completed surveys.  Actually completed 1033 surveys. Results have 95% level of confidence with margin of error of +/-3%

Finding #1: Usage of Parks is High with Good Satisfaction

Finding #2: Participation in Programs is Lower with Good Satisfaction

Finding #3: Mecklenburg County is Prime Provider of Services

Finding #6: Residents Have a Need for a Wide Range of Parks and Recreation Facilities

Finding #8: Walking and Biking Trails and Outdoor Swimming Pools Are Most Important Facilities

Finding #9: Respondents Have a Need for a Wide Range of Programs

Finding #13: 50% of Respondents Do Not Feel There Are Sufficient Parks and Green Space Areas Within Walking Distance of Their Residence, With 11% Not Sure

Finding #14: Using Greenways for Environmental Protection and Major Connected Network of Trails Are Very Important

Finding #16: Purchase Land to Preserve Open/Green Space, Use Floodplain Greenways to Develop Trails/Facilities, and Develop New & Connect Existing Walking/Biking Trails Are Most Important Actions

Finding #17: Over 75% of Respondents Would Vote in Favor or Might Vote in Favor of a Bond Referendum to Fund the Acquisition, Improvement and Development of the Parks, Trails and Facilities Most Important to Their Households

Summary of Overall Findings  Usage of parks is high with good satisfaction  Participation in programs is lower with good satisfaction  Mecklenburg County Parks is the prime provider of services

Summary of Overall Findings  Enjoyment of the outdoors and close to our home/residence are prime reasons for usage  Market reach of web site is high with opportunities to improve overall marketing  There is a wide range of needs and unmet needs for outdoor and indoor parks, trails, recreation facilities and programs

Summary of Overall Findings  Walking and biking trails are the most important facilities, followed by small neighborhood parks, and large community and district parks  Special events/festivals and adult fitness and wellness programs are most important programs

Summary of Overall Findings  Market opportunities exist to grow programs of high importance at Mecklenburg County facilities  50% of household respondents do not feel there are sufficient parks and green space areas within walking distances of their residence, with 11% not sure

Summary of Overall Findings  88% or more of households feel it is important to use Mecklenburg County Greenways for environmental protection and a major connected network of walking, biking and nature trails

Summary of Overall Findings  Purchase land to preserve open/green space, use floodplain greenways to develop trails/facilities, and develop new and connect existing walking and biking trails are most important actions respondents would support with tax dollars