National Public Health Performance Standards Local Assessment Instrument Essential Service:7 Link People to Needed Personal Health Services and Assure the Provision of Healthcare when Otherwise Unavailable

Essential Service Model Standard: Identifying Personal Health Service Needs of Populations 7 Link People to Needed Personal Health Services and Assure the Provision of Healthcare When Otherwise Unavailable 7.1

Model Standard: Awareness What does the local public health system do to understand which personal health services are used by populations who may experience barriers to care? 7.1 Identifying Personal Health Service Needs of Populations

Model Standard: Quality and Comprehensiveness How does the local public health system identify populations that may experience barriers to personal health services? Which populations are taken into account? How has the local public health system identified the personal health services needs of population in its jurisdiction, including the needs of populations who may experience barriers to care? Which types of personal health services has the local public health system assessed? 7.1 Identifying Personal Health Service Needs of Populations

No Activity Minimal Moderate Significant Optimal At what level does the local public health system identify groups of people in the community who have trouble accessing or connecting to personal health services?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system identify all personal health service needs and unmet needs throughout the community?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system define partner roles and responsibilities to respond to the unmet needs of the community?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system understand the reasons that people do not get the care they need?

Essential Service Model Standard: Ensuring People Are linked to Personal Health Services 7 Link People to Needed Personal Health Services and Assure the Provision of Healthcare When Otherwise Unavailable 7.2

Model Standard: Involvement How does the local public health system coordinate the delivery of personal health and social services to optimize access to services for populations who may encounter barriers to care? 7.2 Ensuring People Are Linked to Personal Health Services

Model Standard: Usability How does the local public health system coordinate the delivery of personal health and social services to optimize access to services for population who may encounter barriers to care? 7.2 Ensuring People Are Linked to Personal Health Services

Model Standard: Quality and Comprehensiveness How does the local public health system link populations to needed personal health services? How does the local public health system ensure the provision of services to populations who may encounter barriers to care? How does the local public health system provide assistance to vulnerable populations in accessing needed health services? What types of initiatives does the local public health system have available to enroll eligible individuals in public benefit programs, such as Medicaid and/or other medical or prescription assistance programs? 7.2 Ensuring People Are Linked to Personal Health Services

No Activity Minimal Moderate Significant Optimal At what level does the local public health system connect or link people to organizations that can provide the personal health services they may need?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system help people access personal health services in a way that takes into account the unique needs of different populations?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system help people sign up for public benefits that are available to them (e.g., Medicaid or medical and prescription assistance programs)?

No Activity Minimal Moderate Significant Optimal At what level does the local public health system coordinate the delivery of personal health and social services so that everyone in the community has access to the care they need?