Craig White Americas KYI Program Manager

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 2

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 3 $ KYI Rep Reward$ is a Business Partner spiff program that awards you points for successful completion of e-learning modules and reporting your sales of eligible products! $ Points are awarded to you, the individual BP rep – not your BP firm!!! $ Every sales rep at your firm can participate in KYI Rep Reward$. $ Points can be redeemed for gift cards (MasterCard or Visa) or merchandise from the online catalogue on our rewards site. $ The more you learn, the more you sell, the more you can earn via KYI Rep Reward$!!!

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 4 KYI Rep Reward$ - Education $Earn points for successful completion of e-learning modules. $Designed to take 20 minutes or less to complete. $Available 24/7 $Focus of Key Selling messages with links to more in depth education. $You must complete at least one e- learning module before reporting your sales (try the new BladeCenter S module) Complete 3 modules in an hour and earn 150 pts. ($37.50)

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 5 KYI Rep Reward$ - Sales $Earn points for recording sales of eligible products featuring System x, System Storage, Express Products and IGS offerings. $Reporting sales is quick & easy!!! $Points are assigned per product (BladeCenter S Express Chassis – 400 pts per reported sale) $Record more sales to Earn more points $Check out the eligible product list and report all eligible sales to maximize your earnings! NOW Triple Points on Select Products

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 6 KYI Rep Reward$ - Sales $Examples of how much you can earn with KYI Rep Reward$ and Triple Points! $HC10 (7996xxx) 400 pts. $CP20 (3096CDX) 400 pts. $X3850M2 (7141E3U) 1,800pts. $BladeCenter E (8677xxx) 1,200pts. $BladeCenter H (8852xxx) 1,200pts. $BladeCenter S (8886xxx) 1,200pts. $BladeCenter S Express Chassis (8886E1U) 1,200pts. $BladeCenter S Chassis (88861MU) 1,200pts. $X3755 (8877E4U) 1,800pts. $DS3200 Dual controller Express (172622E) 300pts. $DS3400 Dual controller Express (172642E) 300pts. NOW Triple Points on Select Products

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 7 What You Need To Know $If your firm hasn’t yet signed the 2008 KYI Agreement, do that first – see page 11 for instructions $The KYI Rep Reward$ Web site is at Sign in with your PartnerWorld ID and Password $KYI Rep Reward$ awards you points for completing e-learning modules and reporting eligible sales. $You must complete at least one e-learning module before you can earn sales rewards. $KYI Rep Reward$ are at the individual rep level, allowing every rep within your firm to learn, sell and earn. $The earnings cap has doubled – you can now earn up to 80,000 points ($20,000) in 2008!!! $We’ve added over 40 new system x products and increased the rewards points for many of the express products including Blade Center S. On top of that, as of June 13, we have Tripled the Points on select products!!! $We have added numerous System Storage products as well as multiple IGS offerings that complement any sale and reward you. $For complete program details please visit the Web site of refer to Announcement Letter # $Each point is equal to $0.25 (i.e. 400 points = $100).

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 8 KYI Rep Reward$ - The next generation $A more sleek KYI Rep Reward$ Web site! $Simple, clean, tabbed user interface. $User friendly – easy navigation! $Front page profile presents you with your program progress and your earnings. $KYI Rep Reward$ are for you!!!

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 9 Rewards $ Redeem your points for a re-loadable MasterCard gift card – allowing you to purchase anything you choose! $ Select from a menu of quick redemption options like digital cameras, sporting goods, televisions, etc. $ Don’t see what you want, use the Rewards Concierge Service to request any specific reward you would like – the concierge service acts like your personal shopper to find exactly what you are looking for. $ Travel vouchers – book a flight, reserve a hotel room, or enjoy a day at the spa with this reward option.

KYI Rep Reward$ Craig White – KYI Program Manager © 2008 IBM Corporation 10 Next Steps (A Reminder) $Sign the 2008 KYI Agreement if your firm hasn’t already done so – see following page for steps. $Join KYI Rep Reward$ today at $Talk with your IBM representative – they can help you start your earning journey and answer any questions you may have. $Complete your first e-learning module, earn your first points, and then report all of your eligible sales! The more you learn, the more you sell, the more you earn! $KYI Rep Reward$ allows every single rep at every BP firm to earn up to 80,000 points ($20,000). $Spread the word! Challenge a co-worker! Maximize your earnings!!! $For complete terms and conditions, please refer to IBM Announcement Letter # or view them on the KYI Rep Reward$ Web site. $Don’t miss out – Start earning TODAY with KYI Rep Reward$

Craig White – KYI Program Manager © 2008 IBM Corporation 11 Instructions on how to Sign the 2008 Know Your IBM Agreement An Authorized Profile Administrator (APA) for your firm should go to and sign in with their IBM ID and Passwordhttp:// Don’t know who your firm APA is? Contact your IBM Client Representative or IBM PartnerWorld Contact Services at or Option Choose “Update your profile” in the right navigation bar Choose “Update your company profile” hotlink in the centre section of the page. Choose your company name (country enterprise) On the left hand side of the blue section of the page, click on “Agreements” On the next page, click on “Pending Agreements” On the next page you will see the KYI Agreement link, click on it and submit. This will electronically sign the Know Your IBM Attachment Log into Know Your IBM Go to Sign in with your IBM ID and Password Click on the Know Your IBM Systems Connect link Track your progress and redeem rewards online Questions? Contact

Craig White Americas KYI Program Manager