Panel Discussion: Access Without Fear Delivering an Optimal Multi-channel User Experience Forest Yin (Oracle) Paul Van Nieuwenhuyze (Electrabel) Hoang Thai (Safeway) Ashish Kolli (Oracle) Sept 29, 2014 Oracle Confidential – Internal/Restricted/Highly RestrictedCopyright © 2014, Oracle and/or its affiliates. All rights reserved. |

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Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Program Agenda Introducing Panelists Moderator Questions Panelist presentations Audience Questions Closing Oracle Confidential – Internal/Restricted/Highly Restricted4

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Panelists Paul Van Nieuwenhuyze – Service Manager, Electrabel Hoang Thai – Architect, Infrastructure Solutions, Safeway Ashish Kolli – Senior Director, Identity Management, Oracle Oracle Confidential – Internal/Restricted/Highly Restricted5

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Electrabel – KITO Video

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | – 147,200 employees throughout the world – €81.3 billion in 2013 revenues – Activity in close to 70 countries – €13.5 billion of investment over – 800 researchers and experts at 7 R&D centers 7 GDF Suez key figures

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 8 OAM Backbone Drivers TCO reduction Loosely Couple Security Layer Quick Time to Market High Service level Mobile, Cloud, Social GDF SUEZ Group Electrabel – OAM Backbone: Business/IT drivers

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 9 Multi channel Frontend (Web, Mobile, Apps) Multi channel Frontend (Web, Mobile, Apps) e-channel 1 e-channel 2 OAM extention OAM extention Enterprise Service Bus (ESB) Back Office 1 Back Office 2 Back Office 3 Message Broker / user provisioning Message Broker / user provisioning … … Electrabel – OAM high-level architecture

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | eC.1 eC.2 OAM Extensions … CMS Webgate SOAP REST HTTP REST Enterprise Service Bus (ESB) HTTP REST OAP SOAP B.O.1 B.O.2 Smartplug Measure energy consumption Remote enable/disable Smart Thermostat (2 types) Remote temperature control & measurement CarPlug Smartplug, geared specifically towards charging cars Current IoT Electrabel GDF Suez

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Safeway About Us Oracle Confidential – Internal/Restricted/Highly Restricted11 Safeway, the Start-Up M.B. Skaggs bought first Skaggs sore from his father in American Falls, Idaho in By 1926, M.B merged 428 Skaggs store with 322 Safeway (formerly Selig) stores to become Safeway, Inc. Safeway is listed on the NYSE by Safeway Expands There are now over 1,300 Safeway stores across the US. These include 266 Safeway stores in Northern California and Hawaii, 273 Vons stores in Southern California and Nevada, 107 Randalls and Tom Thumb stores in Texas, as well as 28 Carrs stores in Alaska. In 2014, Safeway is merging with Cerberus’s Albertsons to create an estimate of 2,400 stores with 250,000 employees. Competitions in the retail space is fierce due to the existing or emerging giants like Kroger, Walmart, Amazon, Target, Walgreen, etc.

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Safeway No enterprise SSO (included federation) solution for B2E/B2B/B2E. Unsupported IAM technology running on obsolete infrastructure. Enterprise SSO anywhere and everywhere. Incorporate most of IAM capabilities for the business. Enterprise IAM for everybody including existing, current, new applications. Reduce, consolidate, retire existing IAM landscape and footprints. Must get full supports from executives across the board and from Oracle. Be prepare for road bumps and delays in deliverable, but you will get there. Summary: Deliver Seamless User Experience across Channels Oracle Confidential – Internal/Restricted/Highly Restricted12

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted13 Oracle IAM Target State

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted14 Oracle Access Manager Deployment View

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Panelists Paul Van Nieuwenhuyze – Service Manager, Electrabel Hoang Thai – Architect, Infrastructure Solutions, Safeway Ashish Kolli – Senior Director, Identity Management, Oracle Oracle Confidential – Internal/Restricted/Highly Restricted15

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 2014 ORACLE FUSION MIDDLEWARE INNOVATION ORACLE FUSION MIDDLEWARE: CELEBRATE THIS YEAR'S MOST INNOVATIVE CUSTOMER SOLUTIONS Innovation Awards Ceremony set for: Tuesday, September 30, :00-5:45pm in the LAM Research Theater (Session ID: CON7029)

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted17 Complimentary eBook Register Now

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted18 Join the Community Twitter twitter.com/OracleIDM Facebook facebook.com/OracleIDM Oracle Blogs Blogs.oracle.com/OracleIDM Oracle IdM Website oracle.com/Identity