A V IRTUAL A SSISTANT G UIDE Do you need one? And how they can help your business grow.

Y OU AND Y OUR B USINESS Happy Customers & Keeping them Happy Collecting Payment Paying bills/expenses Keeping up with inventory or excellent services Running a successful/ balanced business You…the Fantastic Juggler Your business demands

You have a business and it’s going great...except you are getting tired of Juggling. This is when you can take a step back and take note on what you are able to out-source.

W HAT TO O UTSOURCE Data entry Online research Bookkeeping Customer service Shipping & Logistics

Marketing Lead generation Lead database organization marketing Classifieds listing Yelp, Yahoo, Google, Social media listing

Blogging Social media Networking Inbound/Outbound calls Transcribe audio or video dialogue

Promotions Event Planning Scheduling Reservations & Appointments Anything that a savvy assistant can do

T HE B ENEFITS There are some great benefits when hiring a VA: No over head. You can keep running your business out of your guest room or garage. No need for new equipment ie. Computers, phones, printers… No need to worry about unemployment taxes. Virtual Assistants are contractors, they take care of their own taxes. VAs bill only for actual time worked, or per project/request. Training a VA is very easy, we are all house broken and sharp. We work well in our own home office and learn new tricks instantly.

It goes without saying that an assistant will help your business grow. We bring invaluable work experience into your business We understand what it takes to run and operate a business We have to be organized in order to productively work from home We take over tasks allowing you to focus on your core-business function We are marketing geniuses, we think outside the box, if you already have your campaign set-up we help you launch it and keep track of it.

You Delegate to Virtual Assistant Customer Service & Keeping them Happy Collect Payment Keep track of Inventory/ Services Create new products/ services to sell-Grow Business Paying bills/ expenses Running a successful / Balanced business

T HE E XPENSE Virtual Assistant services range from $3/hour to $30/hr Why is this affordable to you? (This chart represents the extreme cases, but you get the point) Cost Comparison Full Time Employee Virtual Assistant Hourly Rate of Pay $20.00$35.00 Fringe 35% (Health/Dental/Life Insurance, Retirement Plans) $7.00None Overhead 50% (Office Space, Equipment & Office Supply expense, UI Insurance, Worker's Compensation, Overtime Pay, Administration Costs) $10.00None Total Effective Rate of Pay $37.00 $35.00 Hours Per Year TOTAL Annual Labor Cost $76,960.00$16,800.00

Your employee's 8 hour day can be crunched into 3-4 hours with a Virtual Assistant. Remember, with a Virtual Assistant, you only pay for the time on task by the minute! No more paying for socializing, hour long lunches or frequent trips to the washroom.

D O YOU NEED A V IRTUAL A SSISTANT ? Do you… …Have more than 10 voic s waiting to be heard? …Have s from customers and leads waiting to be read/replied? …Need more than 24 hours in one day to finish your tasks? …Work through lunch? …See your sales slipping due to lack of customer service? …See your business reach a plateau and can’t help it grow?

T IPS B EFORE F INDING A V IRTUAL A SSISTANT If you answered yes to at least 3 of those questions, it may be a good idea to hire an assistant to help you catch up. Many virtual assistants are available to work from your home office or your location in their area. Make a list of tasks you can outsource. Make a budget, you can break it up per task or per hour. Sort your task list by priority. Make some time to talk to several assistants and review their references. By making these lists, you will save yourself time and money.

W HERE C AN I F IND A V IRTUAL A SSISTANT There are several Virtual Assistants listed throughout the internet. The best way is to do a Google Search or browse online classifieds listings such as Craigslist, Oodle or EBay Classifieds. Feel free to call Nancy with Austin’s Virtual Assistant to find out about our rates and availability.