A Training Case Study Community Literacy Summit Washington, D.C. March 19, 2007 Douglas Marriott, Outreach Director “Challenges in Measuring.

Slides:



Advertisements
Similar presentations
Forsyth County Schools
Advertisements

Funding Career Pathways Programs (using Dept. of ESE Funds): - Cambridge Community Learning Center, - Bunker Hill Community College, - YMCA International.
Education for Life Linking State and Community Agencies to Maximize Access to Care and Improve Quality of Life for HIV Positive Individuals Presented by.
Challenges in Measuring and Collecting Data for Evaluation When the Community is the Unit of Analysis Petrice Sams-Abiodun, PhD Lindy Boggs National Center.
The Living Literacy Framework and the E&I Literacy Action Plan Valerie Neaves Alberta Works Programs Alberta Asset Building Collaborative March 17, 2011.
AB 86: Adult Education Los Angeles Regional Adult Education Consortium Strategies to Address the Gaps Donna Brashear, LAUSD – Marvin Martinez, LACCD
AB 86: Adult Education Los Angeles Regional Adult Education Consortium Strategies to Address the Gaps Donna Brashear, LAUSD – Marvin Martinez, LACCD
A Unique Voice Bridging Business and Policy to Shape the Competitiveness of the Workforce and Workplace Business & Community College Partnerships: A Blueprint.
1 CASAS Overview Symposium on Issues and Challenges in Assessment and Accountability for Adult English Language Learners May 16, 2003 Washington DC Linda.
FROM THE CLINIC TO THE COMMUNITY: THE ROLE OF PUBLIC HEALTH INSTITUTES IN MODELING THE EXPANSION OF THE COMMUNITY HEALTH WORKFORCE.
Family Resource Center Association January 2015 Quarterly Meeting.
1 Allied Health Youth Advancement Program Patricia A. Owens and Karen J. Morelli Atlantic Cape Community College For more information, contact: Stephen.
Employment Ontario Employment Ontario (EO) is the Ministry of Training, Colleges and Universities’ Employment and Training network of employment and training.
1 VERNON REGIONAL ADULT BASED EDUCATION WORKPLACE EDUCATION 2013 A Unique Partnership Working For You.
Adult Education Career Pathways: A New Beginning.
Jennifer K. Foster Associate Vice President of Adult Education and Workforce Development Illinois Community College Board 0.
STANDARDIZATION It’s Not a Bad Word!. Before Standardization Between 4 Adult Schools, CBET Classes and Offsite Classes, ALL ESL classes had different.
Career Pathways in Manufacturing …a partnership of a community college and a community-based organization Wilbur Wright College – Humboldt Park Vocational.
Bridge Training For Internationally Trained Psychologists and Allied Mental Health Professionals (BTMH) Dr. Mallika Indran Project Manager.
DC Home Visiting Summit Tuesday Nov. 27, 2012 The Family Place Washington, DC Haley Wiggins Executive Director
Early Childhood Mental Health Consultants Early Childhood Consultation Partnership® Funded and Supported by Connecticut’s Department of Children and Families.
Meeting the Digital Literacy Needs of Low-Skilled Workforce Center Clients: Using supported distance learning across systems Summer Institute 2013.
Division of Workforce Development and Adult Learning STATE INDUSTRY SECTOR INVESTMENT INITIATIVES June 19, 2015 Employment Advancement Right Now (EARN)
EL Civics – Citizenship Preparation Overview Louann Gigante, CASAS Program Specialist
DRAFT Building Our Future 2017 Fulton County Schools Strategic Plan Name of Meeting Date.
Creating a “Work- Ready” Supportive Housing Environment Wendy M. Coco Senior Program Manager Corporation for Supportive Housing June
Lions Quest 1. What If Lions Could… Give kids the strength to resist drugs and alcohol, and make good choices Help children develop positive skills Bring.
Building an Industry Based Approach to Workforce Change in Healthcare Presentation, October 16, 2013 Laura Chenven, Director, H-CAP.
Brad Hasskamp ABE Policy & Operations Specialist Minnesota Department of Education.
Welcome! Thank you for joining today’s webinar! Please make sure you’ve called in using the audio conference function so that you can ask questions While.
Project SEARCH Mercy Regional Medical Center Lorain, Ohio Varnum Award Video.
Oregon Pathways for Adult Basic Skills Transition to Education and Work (OPABS) Initiative.
Every door is the right door….  Carnegie recognized that libraries prepare workers for employment “There is not such a cradle of democracy upon the earth.
DPSS GROW Judith Lillard, Acting Chief General Relief & Food Stamp Division Bureau of Program and Policy.
 Identify the factors and data that drove creation of the TCEW  Describe the process used to develop and roll- out the TCEW  Explore early data results.
VR Service Models for Individuals with ASD 1 Effective Vocational Rehabilitation Programs for People with Autism Spectrum Disorders Part Two – Featuring.
 The SGA  The Proposal  The Award  The Program.
Keeping Employers Engaged An Example of an Advisory Committee December 13 th, 2011 Kira Khazatsky, Director, JVS Boston.
MCESA Re-Engaging Disconnected Youth Summit II “Successes of a Developed Collective Impact Model” Chekemma Fulmore-Townsend President and CEO Philadelphia.
NCWE: National Council for Workforce Education  An affiliate council of the American Association of Community Colleges (AACC)  A national forum for administrators,
Superintendent’s Panel on Excellence in Adult Education.
PRISM Workforce System Performance Measures Program Experts Work Group May 7, 2014 Workforce Data Quality Initiative Grant.
1. 2 Collaborative Partnerships It’s that evolution thing again! Adult education has been partnering and collaborating for years.
WORKFORCE STRATEGY CENTER COLLEGE AND CAREER TRANSITIONS INITIATIVE NEW YORK, NEW YORK MARCH 5, 2005.
Project EASE: Education Assistance to Support Employability An Overview.
Professional Development: Implementation at the Orange County Department of Education, California Rick Martin Director of Curriculum, Learning, Accountability,
1 Curriculum Makeover…When Education and Industry Partnerships Meet Presentation by James Logan, Life Science Career Alliance (LSCA) Laura Roselli, Burlington.
1 Wisconsin Industry Partnerships Revisioning Workforce Training and Development CWI Sector Subcommittees March 2010.
Linda Collins California Workforce Association Sector Strategies and Career Ladders April 11, 2007.
Over 34,000 people served in Coops of which, more than 4,000 cases resulted in successful employment closures annually.
Improving the Lives of Working Families Business and Community College Partnerships: A How-To Guide October 3, 2011 Improving the Lives of Working Families.
PARENTS ARE OUR PARTNERS Jamilah Fraser Chief of Communications The School District of Philadelphia July 2011.
Set background image for this slide to change picture. A range of photos are available in the graphics folder.
Who Are We?. Who Are We The Gulf Coast Workforce Board and its operating affiliate Workforce Solutions are the public workforce system in the 13- county.
A Framework for Evaluating Coalitions Engaged in Collaboration ADRC National Meeting October 2, 2008 Glenn M. Landers.
Presentation on Outcomes Assessment Presentation on Outcomes Assessment toCCED Mohawk Valley Community College October 11, 2004.
1 Overview of the U.S. Public Workforce System March 2012.
ACCEL 1 ESL Providers Network (EPN) Adult English Language Acquisition Cohort March 13, 2015.
Information Technology Infrastructure Library Reaching the Adult Learner: Teaching Information Technology Infrastructure Library (ITIL) to Practicing Technology.
Job Training Center Kathy Sarmiento, CEO January 2016.
Adult Student Match.
Industry and Education Collaboration: Preparing a Stronger Workforce
Job Corps – Career Center Collaboration Case Study New York and New Jersey September 19, 2016.
HCDE and Marek Partners in Building People
RESPECT ACCESSIBILITY
Hartford Partnership Program for Aging Education Overview
Pilot Internship Program: Project Overview
HCDE and Marek Partners in Building People
Building the capacity of community leaders to collect and use local health data for advocacy and planning: The Data & Democracy Statewide Training Initiative.
Building a Successful Adult ESL Program
Presentation transcript:

A Training Case Study Community Literacy Summit Washington, D.C. March 19, 2007 Douglas Marriott, Outreach Director “Challenges in Measuring and Collecting Data for Evaluation”

Patti Patti  The Literacy Network of Greater Los Angeles (LNGLA) Guiding Principles and Current Programming  Project Background  General project challenges of data measurement with MTA collaboration training  The unique and successful case of the MTA training, community literacy in action, measuring and collecting data for evaluation Presentation Overview

Patti Patti Guiding Principles of LNGLA We envision a Greater Los Angeles where all people are empowered by literacy to achieve their full potential in our community, a community which is socially just, culturally dynamic and economically productive. Our goal is make literacy resources easily accessible to learners, literacy service providers, and employers in our community through partnerships, advocacy, and direct program services.

Patti Patti Current Programming Resource and Referral  That Literacy Phone Book   READ Special Events  Literacy In Media Awards  Literacy Summit Volunteer Program – Recruits, trains, and places volunteers at partner provider site. Spun off from the – Develops and implements workplace and workforce literacy trainings for workers within Los Angeles

Patti Patti Project Background  Employment Policy Foundation study gave rise to The L.A. Workforce Literacy Project  is a public/private partnership of organizations dedicated to the advancement of workforce literacy  Project has developed and implemented a 25 hour Trainer Certification program and a Quality Standards Handbook  Implementation of planning began in Spring of 2006 and has included workplace trainings at local businesses and workforce trainings at social service agencies

Patti Patti The MTA Bus Driver Project We Make the Road by Walking (or riding)…  Between 2002 and 2006, the Los Angeles County Metropolitan Transportation Agency (Metro) began providing more bus service in Los Angeles County.  Over the past two years, Metro has been unable to fill from 200 to 300 bus operator vacancies, costing millions in overtime labor  Metro performed an analysis of the high failure rate in their training program, determining that the bus operator success rate could be significantly improved by offering interested applicants a pre-training program tailored to help them succeed in bus operator training.

Patti Patti  Recruitment, data management, support services, case management  Lead on project coordination, job training and customer service instruction  Employment! HR orientations, program support  instructional services workshops), trained instructors, customized curriculum development, volunteer support services, resource and referral information Collaboration in Action

Patti Patti

Patti Patti Ongoing Challenges for MTA Project Skills Assessment Implement a standard intake and assessment system and develop customized training for workers and employer. Performance Measurement Create MTA training components and requirements for program completion. Data Management Design and implement a shared, data management tool to support needs of all partnering agencies.

Patti Patti Skills Assessment Need or Expectation: A uniform tool to place participants in program Challenge: Meeting the needs of all partnering agencies and adult learners

Patti Patti Skills Assessment Solution: A standardized assessment tool (CASAS Workplace Exam) is implemented to determine placement in two week, five week, or sixteen week trainings An MTA customer service exam is used as a pre and post assessment tool

Patti Patti Performance Measurement Need or Expectation: Customized training course to prepare participants for success at Metro Challenge: Creating a customized curriculum to reach parallel missions of collaborators and individual needs of participants

Patti Patti Performance Measurement Solution: Participants are provided with job readiness training, customer service training, English as a Second Language (ESL) when needed, basic skills training in reading and writing, study skills and critical thinking skills all contextualized to the needs of successfully completing the Metro training. The training is constantly adapting to lessons learned.

Patti Patti Data Management Need or Expectation: Each participant needs to be followed to evaluate needs of the program and provide accurate accounting for all partners. Challenge Identifying resources and best methods for capturing data

Patti Patti Data Management Solution WorkSource center dedicates staff member to data management and support services with direct links to MTA HR departments and partner agencies.

Patti Patti Results to Date  Between Aug and Jan there were 7 trainings that reached 233 participants  219 completed trainings and earned certificates  198 passed MTA interview and began new employment orientation  MTA statistics show the agency is ½ way to meeting their goal of 300 new operators. The vacancy rate is down 161 from a high of 315  Part-time attrition decreased from 100% to 33.49% as many are succeeding in MTA training program

Patti Patti Conclusions  Continual process improvement impossible without detailed data collection for evaluation  All stakeholders must share a vision for what program success will look like with mutually agreed upon outcomes to be evaluated  Parallel missions, mutual respect for roles and resources, creativity and flexibility are key components to project success.