The Evolution of Business Continuity Planning at Kaiser Permanente Skip Skivington Vice President of Operations.

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Presentation transcript:

The Evolution of Business Continuity Planning at Kaiser Permanente Skip Skivington Vice President of Operations

| © Kaiser Permanente. All Rights Reserved.2 Federal Acknowledgement “With the exception of Kaiser Permanente, we have been unable to locate other healthcare specific entities that have addressed operational sustainability in a standardized or systematic format.” “With the help of private companies, such as Kaiser Permanente, over 3,400 volunteers were processed and over 1,000 volunteers were deployed.”

| © Kaiser Permanente. All Rights Reserved.3 Kaiser Permanente At-a-Glance  Nation’s Largest not-for-profit Integrated Healthcare Delivery System  Would be ~ 60 on Fortune 500  9 States and the District of Columbia  Nearly 8.7 million members  Labor Management Partnership  35 Medical Centers

| © Kaiser Permanente. All Rights Reserved.4 Kaiser Permanente At-a-Glance  > 450 Medical Offices  > 15,000 Physicians  > 160,000 Employees  > 680,000 Surgeries/year  > 91,000 Deliveries/year  > 132 Million Prescriptions/year  > 36 Million Doctor Office Visits/year

| © Kaiser Permanente. All Rights Reserved.5 Protecting Healthcare Delivery Expanding the “Continuity” Function

| © Kaiser Permanente. All Rights Reserved.6 Business Continuity Management Organization

| © Kaiser Permanente. All Rights Reserved.7 Business Continuity Management Program Methodology

| © Kaiser Permanente. All Rights Reserved.8 Business Continuity Management Sustainable Planner®

| © Kaiser Permanente. All Rights Reserved.9 Business Continuity Management Maturity Level

| © Kaiser Permanente. All Rights Reserved.10 Operations April 29, 2015

| © Kaiser Permanente. All Rights Reserved.11 Healthcare Continuity Management April 29, 2015

| © Kaiser Permanente. All Rights Reserved.12 Business Continuity Management by the Numbers  6 CBCPs  2 Temporary Consultants  75 BCP Sponsors & Hosts  >7,000 BCPs

| © Kaiser Permanente. All Rights Reserved.13 Healthcare Continuity Management Oversight Group April 29, 2015

| © Kaiser Permanente. All Rights Reserved.14 Ongoing Risk Mitigation April 29, 2015

| © Kaiser Permanente. All Rights Reserved.15 Planning is Paramount to Response

| © Kaiser Permanente. All Rights Reserved.16 Healthcare Continuity Management (HCM)

| © Kaiser Permanente. All Rights Reserved.17 Actual Responses

| © Kaiser Permanente. All Rights Reserved.18 Web Resources

| © Kaiser Permanente. All Rights Reserved.19 Questions Skip Skivington Vice President of Operations Kaiser Permanente Phone: