CalSTRS Goals CalSTRS is committed to providing a sustainable employee culture to promote our mission of securing the financial future and sustaining the trust of California's educators. Specifically, we strive to create an organization that supports each employee's understanding of how they contribute to CalSTRS success, while having the opportunity to obtain personal satisfaction in their role. We know the single biggest impact on member engagement is employee engagement. Therefore, developing a culture of employee engagement is paramount in our organizational development plan.

Organizational Culture CalSTRS Mission CalSTRS Core Values Training and Professional Development Onboarding Program with dedicated coordinator Virtuosity—award winning recognition program Wellness matters at CalSTRS Internal Controls—everyone’s responsibility 2

What Is Engagement? The state of emotional and intellectual involvement with the result that employees invest themselves in their work. An individual’s contribution to the organization’s success and personal satisfaction in his or her role. 3

What We Currently Do at CalSTRS: Engagement Manager/ Supervisor: leadership forums, manager academy My job: employees are involved with decisions that affect their work My team: core value training, team building Communication: surveys, What Do You Think, meetings, one-on-ones Culture: mission and core values, wellness program, sustainable organization Training: onsite/offsite training, informal developmental assignments,on-the-job training Rewards & Recognition: Virtuosity, QRE, informal appreciation and team events 4

Company Climate of Trust Satisfaction with Recognition & $ Satisfaction with Work Environment Satisfaction with Career Satisfaction with Career Satisfaction with Managers Member Engagement Employee Engagement Five Elements of a Simply Irresistible Organization are meaningful work, great management, growth opportunities, an inclusive, flexible, fun environment, and leadership we can trust. Published by John Bersin in Forbes, Overall Trends in Engagement: What Makes An Organization Simply Irresistible? Leads to

6 Member Engagement Improved With Interactions

Brand Ambassadors 7 Employee and Member Engagement Stay: Believe your products and services are best in class. Believe the organization values them. Strive: Motivated to perform. Excited about the direction and vision of the organization. Say: Recommend your services to friends. Engage in behaviors that contribute to business success. I believe I’m inspired I do extra

Engagement is the state of emotional and intellectual involvement with the brand, company, and products/services that drives discretionary effort. We see engagement when our members and employees… SAY STAY Believe your products and services are best in class Believe the organization values them and therefore they stay STRIVE Are excited about the direction and vision of the organization Motivated to perform Recommend your firm/products/services to friends Engage in behaviors that contribute to business success I Believe I’m Inspired I Do Extra

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