Joanie Parker Heritage Christian Services

What did we learn? Where did we shift our thinking?

 Day Hab and SEMP staff must work as a team  Day Hab staff must be trained as SEMP staff  SEMP staff in Day Hab  Break your current Day Hab model  Utilize community service as a path to employment  Take advantage of how peer pressure and envy can motivate.

Set Expectations Hold People Accountable

Discovery Process  Likes and Dislikes Assessment Process  Skills and Talents Community Mapping  Where in the community will those skills and talents be appreciated?

 Different expectations for volunteers vs employees  Often give feedback and direction to staff – not the volunteer

Joanie Parker