Legal Links Sdn Bhd (59690-T) InfoGuardian Explained Edward Chan Legal Links Sdn Bhd

Legal Links Sdn Bhd (59690-T) Objective InfoGuardian is an online real-time Case, Document & Workflow Management System To be able to monitor all cases within the firm from a single access point To be able to monitor all cases within the firm from a single access point Consistent Recovery and Conveyance workflow and process procedures while maintaining world class levels of services. Consistent Recovery and Conveyance workflow and process procedures while maintaining world class levels of services. To enable users to effectively have quick and 24X7 access to all relevant, accurate and consistent information on legal matters from one consistent source. To enable users to effectively have quick and 24X7 access to all relevant, accurate and consistent information on legal matters from one consistent source. Provide information on what is going to happen and time line for it to occur. Provide information on what is going to happen and time line for it to occur.

Legal Links Sdn Bhd (59690-T) Think! Filing of documents Filing of documents LOD LOD Reminders Reminders Hearing dates Hearing dates Mention dates Mention dates Missing information required by courts Missing information required by courts JID JID Missing documents Missing documents Missing instructions from the legal counsel Missing instructions from the legal counsel Courts date clashed Courts date clashed Postponements Postponements

Legal Links Sdn Bhd (59690-T) Present Scenes Subjected to Subjected to Inconsistent information if not updated on one party Inconsistent information if not updated on one party Missing documents – frequent and rampant Missing documents – frequent and rampant Snail pace information flow both directions Snail pace information flow both directions Possibility of miss datelines or hearing dates Possibility of miss datelines or hearing dates Subject to discrepancies and non accountability Subject to discrepancies and non accountability Duplication of tasks Duplication of tasks

Legal Links Sdn Bhd (59690-T) Present Process Flow Legal firm receives instruction from client firm to access information on a case. Client firm needed reports, letters to customers, letters to various authorities and related parties Legal firm receives instruction from client firm to access information on a case. Client firm needed reports, letters to customers, letters to various authorities and related parties Legal firm locates the physical file Legal firm locates the physical file Looks for the relevant information and documents Looks for the relevant information and documents Prepares the relevant information and documents Prepares the relevant information and documents Photocopies them and prepare them to be Photocopies them and prepare them to be Faxed to the client office Faxed to the client office Send by courier or office peon (if urgent, usually is) Send by courier or office peon (if urgent, usually is) When done re-file the documents into the correct physical file When done re-file the documents into the correct physical file Calls the client firm to ensure that they receives the correct info Calls the client firm to ensure that they receives the correct info Dependent on individual within the firm, required processes are performed based on “when I can remember” and “when I have the time” basis. Dependent on individual within the firm, required processes are performed based on “when I can remember” and “when I have the time” basis.

Legal Links Sdn Bhd (59690-T) Needs Consistent Information – One Source Consistent Information – One Source Consistent Workflow Templates Consistent Workflow Templates Consistent letter and correspondences templates. Consistent letter and correspondences templates. Accountability Accountability Accurate Information Accurate Information Quick and 24 X 7 service Quick and 24 X 7 service Provide enhanced levels of services to the client to drive more business to the firm Provide enhanced levels of services to the client to drive more business to the firm Cost efficient or no additional cost to all users Cost efficient or no additional cost to all users Remote Collaboration between Client and Firm Remote Collaboration between Client and Firm Streamline the functions to make the entire process shorter, faster and more efficient. Without sacrificing accountability. Streamline the functions to make the entire process shorter, faster and more efficient. Without sacrificing accountability.

Legal Links Sdn Bhd (59690-T) Customers Requirement Clients Clients Requires information from legal firm frequently Requires information from legal firm frequently Ad hoc reports Ad hoc reports Letters to relevant parties Letters to relevant parties Letters to various authorities Letters to various authorities Need information fast Need information fast Need to be kept up to date on items done by the legal firm Need to be kept up to date on items done by the legal firm Need to know what is to be done and when it will be performed. Need to know what is to be done and when it will be performed. Need to know at what stage is the proceedings Need to know at what stage is the proceedings Status Report Status Report Panel of Legal Firms Receives instructions from client firm on the required information New cases from client The need to keep the client updated. Extracts the reports, letters, schedules etc Calls the client firm to make sure information received. Ensure that all cases are followed as closely as required. Ensure that course of action is not omitted Maintain the high level of service to client.

Legal Links Sdn Bhd (59690-T) HOW? InfoGuardian Users World Wide Web Panel of Legal Firms ` Client Firm (e.g. Bank, Insurer)

Legal Links Sdn Bhd (59690-T) Benefits One set of information per case One set of information per case One source of information to avoid discrepancies One source of information to avoid discrepancies Consistent Workflow and Milestones reporting Consistent Workflow and Milestones reporting Re-usability Re-usability Consistent information Consistent information Online status report extracted immediately from database Online status report extracted immediately from database Status Report printing on demand by the Client Status Report printing on demand by the Client Key Productivity Indices (KPI) of the firm based on the firm’s policy and expectations Key Productivity Indices (KPI) of the firm based on the firm’s policy and expectations Secure access Secure access Anywhere access Anywhere access Quick access Quick access 24 X 7 accessibility if needed 24 X 7 accessibility if needed Information and images on digital storage Information and images on digital storage Categorized and organized Categorized and organized Authorized access only Authorized access only Comprehensive audit trail for fully accountability Comprehensive audit trail for fully accountability

Legal Links Sdn Bhd (59690-T) $$$$ HOW MUCH $$$$ ?? Cost to use InfoGuardian Cost to use InfoGuardian Between RM0.25 and RM1.50 per file Between RM0.25 and RM1.50 per file The solution, “InfoGuardian” was designed from ground up with the focus of providing working and operational technology solutions at minimal cost to all users The solution, “InfoGuardian” was designed from ground up with the focus of providing working and operational technology solutions at minimal cost to all users

Legal Links Sdn Bhd (59690-T) Cost Analysis – Year 1 Item (CapEX & Expenses 1 st Year) ASPLegacy Main Application Server 012,000 Firewall Server 05,000 Database Server 012,000 System and Other Licenses 050,000 User License (12 users) 048,000 Internet Cost 1,0005,000 Software Subscription 4,0000 Training10,00010,000 IT Personnel 0108,000 Upgrades & Maintenance 0??? Pay Per File (1500 files) 9,3000 Total Expenditure First Year 24,300250,000

Legal Links Sdn Bhd (59690-T) Cost Analysis – Year 2 Item (CapEX & Expenses 2 nd Year) ASPLegacy Main Application Server 00 Firewall Server 00 Database Server 00 System and Other Licenses 00 User License (12 users) 00 Internet Cost 1,0005,000 Software Subscription 4,0000 Training00 IT Personnel 0119,000 Upgrades & Maintenance (20 days) 032,000 Pay Per File (1500 files) 9,3000 Total Expenditure Year -II 14,300156,000

Legal Links Sdn Bhd (59690-T) Meeting The Needs InfoGuardian, was designed from ground up to meet this specific requirement InfoGuardian, was designed from ground up to meet this specific requirement Favorable factors Favorable factors COSTUser Definable Templates TimelyUser Definable Workflow SecureBorderless TechnologyEfficient ScalabilityGrowth / Maintainability Access anytimeAccess anywhere ConsistenciesOthers……….

Legal Links Sdn Bhd (59690-T) Next Step To adopt “InfoGuardian” To adopt “InfoGuardian” Prepare Workflow templates and documents template Prepare Workflow templates and documents template Assign a number of cases to the project for client to access, view and work on. Assign a number of cases to the project for client to access, view and work on. This enables the firm to be one up from the other firms within the client’s panel. This enables the firm to be one up from the other firms within the client’s panel.

Legal Links Sdn Bhd (59690-T) InfoGuardian’s basic requirements Client Location Client Client Notebook or desktop, Pentium III or higher Notebook or desktop, Pentium III or higher Internet access Internet access Microsoft Internet Explorer 6.0 or higher Microsoft Internet Explorer 6.0 or higher Printer Printer

Legal Links Sdn Bhd (59690-T) Scalability, Growth and Options Growth path & Options available Growth path & Options available Co-Host Co-Host Low Cost, Trial or Transition Period Low Cost, Trial or Transition Period Very low investment Very low investment Duration usually 9 to 12 months or more Duration usually 9 to 12 months or more Act as a trial period for the users to evaluate the system prior to making serious investment Act as a trial period for the users to evaluate the system prior to making serious investment Own Hosting Own Hosting Manage own equipment and system. Manage own equipment and system. Duration is perpetual Duration is perpetual

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