Restoration of Standard Letters & Periodicals (Letters and Flats) to New Orleans Update MTAC – May 18, 2006

Hurricane Katrina Makes Landfall in Florida 6:30 P.M. Thursday August 25, 2005 Postal Operations Cease in South Florida Time Line Of Events

Katrina heads for the Gulf coast of Mississippi, Alabama, Louisiana and the Florida panhandle Louisiana Declares State of Emergency Friday & Saturday August , 2005 Time Line Of Events

Hurricane Katrina Makes Landfall east of New Orleans on 8/29/05 New Orleans Orders Voluntary Evacuation Postal Operations Cease in New Orleans Hurricane Katrina hits east of New Orleans Sunday-Monday August 28-29, 2005 Time Line Of Events

...first Katrina...then Rita...then Wilma Time Line Of Events

Greatest Impact Was In New Orleans Embargoed Standard & Periodicals Into ZIPs 700, 701, 704 & 706 Periodicals and Standard Mail Embargo September 2005 May All 70032, 70038, 70040, 70041, 70043, 70050, 70075, 70082, 70083, 70085, 70091, & All 704AllRestored 706All70631, 70632, & Time Line Of Events

Grand Opening of New Orleans Plant Postal Operations begin in New Orleans Friday April 28, 2006

Exception to Embargo Announced New Orleans Mail Restoration Program announced Monday May 1, 2006 Time Line Of Events

New Orleans Address Cleansing Program Embargo in place to limit the volume of non- deliverable mail Initially no way to identify who was picking up their mail and who was getting delivery Put aggressive process in place with carriers to identify those actually receiving mail Carriers flagged all addresses not receiving mail as Non-Delivery (No-Stat) AMS updated systems mid-March to reflect Non- Delivery Status Non-Delivery volume needed to come out of the equation to allow Standard & Periodical Mail back into New Orleans Situation

Develop and implement in 2-week timeframe Had to be universal and fair for all mailers – small and large Must identify eligible addresses that could be mailed and delivered – keeping non-deliverables to the bare minimum Easy for BMEU to determine if prepared according to exception guidelines New Orleans Address Cleansing Program Challenges

New Orleans Address Cleansing Process Embargo remains in effect Exception for Periodicals (Letters and Flats) and Standard Letters announced on May 1 Mailer MUST utilize USPS address cleansing program Same exception for Standard Flats targeted for June 1

New Orleans Address Cleansing Program Process Register with National Customer Support Center Obtain a RIBBS account Upload file containing header record and 11-digit point value for each address NCSC processes file and returns files via RIBBS with a yes or no regarding each 11-digit Advise BMEU mailing contains NOL embargoed ZIPs and identify container

New Orleans Address Cleansing Program Program Status As Of May Registered Accounts on RIBBS 330 Files Submitted From 44 Mailers 252 Files Successfully Processed 78 Returned Due To Errors 986,440 Records Processed 351,968 Flagged Yes or Deliverable 396,783 Flagged No or Non-Deliverable 237,689 Flagged as C- Do Not Mail – NCOA processing required

New Orleans Address Cleansing Program Program Status As Of May 15 NON-DELIVERABLE VOLUME 64.3% OF RECORDS PROCESSED

Questions regarding the Address Cleansing Process can be directed to the National Customer Support Center at: