System Pre-requisites Operating System must be Higher than Windows 98 SE e.g. Windows 2000, Windows XP Internet Explorer Version must be 6.0 or higher Cipher strength must be 128 bit or higher Winzip has to be installed All active X settings have to be enabled

STEP 1 How to check the Operating System

To check Operating System, right click ‘My Computer’ icon on desktop

Click on “Properties” as shown

Your Operating System will be here Click “OK” to proceed Your Operating System will be here Click “OK” to proceed Your Operating System will be here Click “OK” to proceed

Step 2 How to check for Internet Explorer version and Cipher Strength

Double click on Internet Explorer icon to know Internet Explore version

To check Internet Explorer version and Cipher Strength, Click ‘Help’ on Menu Bar

Click “About Internet Explorer”

Check Internet Explorer version and Cipher Strength here Click ‘OK’ to proceed

Step 4 How to check whether “Active X” controls has been enabled or not

To Check whether all ‘Active X’ settings has been installed or not, double click on the Internet Explorer

Now click on the Internet Options in the Tools

Click on ‘Security’

Click on the “Custom Level”

Check whether all the “Active X” controls is enable or not If not, enable all the ‘Active X’ controls by clicking ‘Enable’ buttons

To Enable all “Active X” controls scroll the mouse down and click the ‘Enable’ buttons

After enabling all “Active X” controls, click ‘OK’

Click ‘OK’ to finish this process

In case of any difficulty, contact the C1 Help Desk Team at the following address:- Technical Support Team Mr. Rakesh Kumar Mr. Keshav Chouhan Mr. Indersen Vishwakarma 6 th Floor, Panchanan Building Malviya Nagar, Bhopal Ph: , Mobile : [Mr. Keshav Chouhan]