Alabama Retail is committed to partnering with our members to create and keep safe workplaces. Be sure to check out all of the training tools that are available in our Safety Library. This training tool is brought to you by

/0309 Copyright ©2003 Business and Legal Reports, Inc. Alabama Retail’s Safety Training Presentations Protection from Terrorism

/0309 Copyright ©2003 Business and Legal Reports, Inc. Goals Terrorism targets the workplace Your response to terrorist events Quiz

/0309 Copyright ©2003 Business and Legal Reports, Inc. Terrorists Target Workplaces September 11, 2001 Anthrax mailings Terrorist attacks are unpredictable Every company should be prepared Employees must be trained

/0309 Copyright ©2003 Business and Legal Reports, Inc. Terrorism Defined Violent or criminal acts against a civilian population for the purpose of coercion and promoting a political cause or agenda Chemical, biological, or radioactive weapons Sabotage or vandalism

/0309 Copyright ©2003 Business and Legal Reports, Inc. Potential Workplace Targets Chemical storage and processes Air handling systems Electrical power systems Computer and telephone systems Building lobbies and loading docks Civilian personnel Water supplies

/0309 Copyright ©2003 Business and Legal Reports, Inc. Chemical, Biological, and Radioactive (CBR) Agents Chemical agents—sarin, mustard gas, cyanide gas, phosgene Biological agents—anthrax, botulism, plague, smallpox, Ebola, ricin Radiation—small radioactive source, nuclear device

/0309 Copyright ©2003 Business and Legal Reports, Inc. Dispersal of CBR Agents Small aerosol devices Crop dusting airplanes A glass vial broken against a wall A building’s air handling system Contaminated food and water sources “Dirty bomb” or nuclear detonation

/0309 Copyright ©2003 Business and Legal Reports, Inc. Biological Agents—Anthrax Disease is caused by spore-forming bacteria Inhalation anthrax is most lethal form Gastrointestinal anthrax is caused by ingestion of contaminated food or water Cutaneous anthrax results when spores are injected or rubbed into abraded skin

/0309 Copyright ©2003 Business and Legal Reports, Inc. Biological Agents—Ricin Poison from castor bean processing waste Inhalation from a mist or powder Ingestion of contaminated food Injected as liquid or taken in pill form

/0309 Copyright ©2003 Business and Legal Reports, Inc. Chemical Agents—Sarin Odorless, colorless, and tasteless Classified as a nerve agent Inhalation, skin or eye contact, ingestion Moderately exposed people usually recover Severely exposed people are not likely to survive

/0309 Copyright ©2003 Business and Legal Reports, Inc. Radiation Terrorist Events Radioactive material in food or water supply “Dirty bomb” scatters radioactive material Exploded nuclear device Health effects from radiation exposure

/0309 Copyright ©2003 Business and Legal Reports, Inc. Goals Terrorism targets the workplace Your response to terrorist events Quiz

/0309 Copyright ©2003 Business and Legal Reports, Inc. Response to Terrorist Concerns Updating emergency plans Increasing security Purchasing emergency gear and supplies Increasing communication with employees Training employees

/0309 Copyright ©2003 Business and Legal Reports, Inc. Take Security Measures Secure HVAC air intakes Secure mechanical rooms Add guards, fencing, alarms, sensors, and cameras Upgrade security in lobbies, mailrooms, and loading docks Escort service personnel

/0309 Copyright ©2003 Business and Legal Reports, Inc. Your Role in Security Keep doors locked Do not let others borrow keys Do not let someone enter the building without proper ID Check the ID of unknown personnel Follow security procedures Report suspicious personnel or activities Report gaps in security measures

/0309 Copyright ©2003 Business and Legal Reports, Inc. Emotional Impact of Terrorism Appearing numb or emotionless Withdrawal from work activity or co-workers Calling in sick frequently Overworking Unjustified angry outbursts Difficulty concentrating and making decisions Working slowly Difficulty with changes in routines

/0309 Copyright ©2003 Business and Legal Reports, Inc. Healing Your Emotions Seek professional help Talk with co-workers Engage in volunteer activities Accept that life, although different, will go on Spend time with loved ones Turn off TV news coverage

/0309 Copyright ©2003 Business and Legal Reports, Inc. Prevent Cyberterrorism Delete suspicious Use healthy passwords Install software upgrades and patches Use floppy disks with caution Download files from the Web with caution

/0309 Copyright ©2003 Business and Legal Reports, Inc. Report of Aerosol Contaminant Turn off fans or ventilation Leave the area immediately Close the door to keep others away Dial “9-1-1” to report the incident Notify building security or a supervisor Shut down air handling systems List all potentially exposed people

/0309 Copyright ©2003 Business and Legal Reports, Inc. Anthrax Letter or Package Do not shake or empty contents Put envelope in a plastic bag or other container Leave the room and keep others away Wash hands and remove contaminated clothing Report the incident and exposed people

/0309 Copyright ©2003 Business and Legal Reports, Inc. Suspicious Package or Letter Title, but no name Misspelled common words Oily stains, discolorations, or odor No return address Postmarked city or state does not match the return address Ticking sound

/0309 Copyright ©2003 Business and Legal Reports, Inc. Evacuation Procedures Recognize the evacuation signal Listen for specific instructions Shut down nearby equipment Close doors and windows Follow the nearest exit route Proceed to the assembly area

/0309 Copyright ©2003 Business and Legal Reports, Inc. Shelter in Place Shut windows and doors Turn off air handling (HVAC) equipment Go to sheltering room Seal windows and vents with plastic Seal doors with duct tape Listen to radio for further instructions Wait for “all clear” announcement

/0309 Copyright ©2003 Business and Legal Reports, Inc. Shelter in Place Kit Plastic sheeting Duct tape Battery-operated radio Flashlight Bottled water First-aid kit Telephone

/0309 Copyright ©2003 Business and Legal Reports, Inc. Goals Terrorism targets the workplace Your response to terrorist events Quiz

/0309 Copyright ©2003 Business and Legal Reports, Inc. Summary Recognize the threat Report the threat Warn other employees in the area Secure the area Shelter in place or evacuate

/0309 Copyright ©2003 Business and Legal Reports, Inc. Quiz 1. What type of buildings are terrorists more likely to target? 2. How could a terrorist contaminate an entire office building with a chemical agent? 3. Name two potential terrorist targets at your workplace. 4. Name one thing your company is doing in response to terrorist concerns. 5. Name two things you can do to help keep your building secure.

/0309 Copyright ©2003 Business and Legal Reports, Inc. Quiz (cont.) 6.What can you do to help cope with your emotions regarding terrorist events? 7.Where should you put a letter suspected of containing anthrax? 8.Name two characteristics of a suspicious package. 9.What three things do you seal when sheltering in place? 10. Name at least two things you should have in your shelter in place kit.

/0309 Copyright ©2003 Business and Legal Reports, Inc. Quiz Answers 1.High-profile buildings, government buildings, chemical plants, utilities 2.Put the agent in the HVAC system 3.Chemical tanks, HVAC system electrical system, lobby, loading dock 4.Update emergency plans, increase security, emergency supplies, training 5.Lock doors, identify unknown personnel, report security gaps

/0309 Copyright ©2003 Business and Legal Reports, Inc. Quiz Answers (cont.) 6.Seek counseling, talk with co-workers, volunteer, time with family, turn off news 7.Plastic bag or other sealed container 8.Misspelled words, no name, discoloration, odor, no return address, ticking sound 9.Doors, windows, vents 10.Plastic, duct tape, radio, flashlight, water, phone, first-aid kit