Linenweb Technology and Services Overview Centrex Technologies Copyright 2010 Centrex Technologies

Centrex Technologies Your Linen Management Technology Partner Linenweb Technology and Services Overview Centrex Technologies Your Linen Management Technology Partner Independent Software Developer and Integrator Based in Chicago (USA) Offices also in Manchester (UK) and Sydney (Aust) Operate Worldwide Specializing in Linen Management Technologies Established 13 Years Fast Growing Customer Base 2000+ Sites Depend on Linenweb Daily Projects in USA, UK, Europe, Middle East and Australia Significant R&D Investments Continuously Developing and Improving Systems Most R&D Done With Partner Customers Private Company, Independently Owned Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Extensive Installed Base In USA, Australia, UK, Europe and Middle East Copyright 2010 Centrex Technologies

Linenweb Laundry System Linenweb Technology and Services Overview Linenweb Laundry System Fully Internet Based Laundry Information System with a comprehensive range of functionality that is low cost, quick to deploy, easy to use and supplied “turn-key”. Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb Laundry Information System Comprehensive Range of Functionality Electronic Order Management Multiple Pricing Options Invoicing, Stock Control, Scheduling Route Management with Handhelds Garment Processing and Tracking Surgical Pack Processing and Tracking Purchasing and Stock Management System Customer Information System (CRM) Personalized Customer Internet Portal Laundry Maintenance + Fleet Management Laundry Best Practice Benchmarking Wide Range of Management Reports Interface to Financials, CRM, Corp. Apps Links with Customer Linen Mgt. System Fully Internet Based Low Cost, Multi-lingual, Quick to Deploy Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry System Single Screen View of Total Laundry Work in Progress Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Touch Screens Linked With Internet for Fast Data Entry and Order Completion Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Process Orders Quickly Using Full Barcode Scanning Option Combined With Auto Cart Design and Auto Cart Allocation Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry Information System Surgical Pack Information and Tracking Track and Manage your Surgical (OR) Packs with Linenweb : Scan Controlled with Tracking by Barcode or RFID Scan in with Alerts Scan In and Out of Maintenance with Charge Options Scan in New Product Scan Out to Customer Separate Processing Section for OR Packs Combine Pack Orders with Uniforms and Flat Linen for Single Shipment Internet Portal for Customer Alerts Manage Pack Recipes On-line Detailed Information and History for each Component Age, Number of Washes, Maintenance, Barrier Tests, Full History Valuable Management Reporting Use by Dates, Article Aging, Recipes, Order Status + more Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry Information System Integrated Garment Management System Copyright 2010 Centrex Technologies

Linenweb® Laundry Information System Customer Information Management Linenweb Technology and Services Overview Linenweb® Laundry Information System Customer Information Management The New Customer Info System Improves Customer Service: Detailed Information and History for each Laundry Customer Site Address, phone, email, www, fax Start date, anniversary date, free text details Detailed Information and History for Customer Individuals Title, phone, email, cell, fax, search facility Free text for personal details Detailed Contact Incident Records Type, Laundry Rep., Category, Free Text Details Detailed Complaint Record and Tracking System Timestamp, Category, Free Text Details Action Steps, dates, closure record Valuable Management Reporting Complaints, Rep Performance, Anniversaries Copyright 2010 Centrex Technologies

Linenweb Route Management Linenweb Technology and Services Overview Linenweb Route Management Download to Handheld for Route Management, Driver Instruction, Signature Capture, Receipt Print, GPS Directions and Order Upload Copyright 2010 Centrex Technologies

Linenweb® Laundry Information System Customer Internet Portal Linenweb Technology and Services Overview Linenweb® Laundry Information System Customer Internet Portal The New Customer Internet Portal Improves Customer Service: Separate Log-in for each Laundry Customer Global Messages from Laundry plus Individual Messages Customer can only see their own data – Controlled by Laundry Allows Customer to: Enter Orders Remotely Upload Mobile Computers Modify Orders Remotely View Work in Progress Record Patient Census Reprint BOLs View and Print Invoices Run Reports Manage Employee’s Garments Send Garment Alerts to Laundry Run Selected Reports Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry Information System Customer Internet Portal Linenweb Technology and Services Overview Customers can Manage and Track their linen locally and upload orders to laundry based on actual usage Copyright 2010 Centrex Technologies

Linenweb Mobile Data Entry on the Move Linenweb Technology and Services Overview Linenweb Mobile Data Entry on the Move Rugged Industrial Grade Mobile Computers with Barcode Scanners for Remote Data Entry and WiFi Upload Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry Information System Multi-level System Password Controlled Multiple laundries can be combined with access controlled through passwords and user groups Copyright 2010 Centrex Technologies

Linenweb® Laundry Information System Maintenance and Fleet Management Linenweb Technology and Services Overview Linenweb® Laundry Information System Maintenance and Fleet Management Um den Ertrag innerhalb eines Unternehmens zu verbessern, ist Information wichtig. VL bietet diese Information, denn… Das Wissen, zu welchen Kunden ein positiver bzw. negativer Gewinnbeitrag gehört, ist der erste Schritt zugunsten der Verbesserung des Ertrags. Alle Kunden können berechnet werden. Angebote: Kostenpreise berechnen, Transport usw. pro Kunde berücksichtigen, versehen mit gewünschtem Risiko-/Gewinnaufschlag als Basis für ein Angebot. Comprehensive Management and Tracking of Maintenance for Laundry Equipment and Vehicle Fleet Maximizes Uptime and Boosts Plant Performance Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Comprehensive User Training Either On Your Site or Using Remote E-Training Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Hospital Systems Optional Hospital Linen Management System Linenweb Technology and Services Overview Advanced Linen Management and Tracking as a stand-alone Hospital System or linked to laundry Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Hospital Systems On-line Benchmarking System and Reports Linenweb Technology and Services Overview Your own on-line Linen Management Consultant Copyright 2010 Centrex Technologies

Linenweb Consultancy Services Benchmark Against 500+ Hospitals Linenweb Technology and Services Overview Linenweb Consultancy Services Benchmark Against 500+ Hospitals Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Laundry Benchmarking Services Achieve Best Practice and Cost Optimization Option to Benchmark in Real-time with Laundry Machine Integration to Optimize Plant and Operator Performance Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview VL schema Um den Ertrag innerhalb eines Unternehmens zu verbessern, ist Information wichtig. VL bietet diese Information, denn… Das Wissen, zu welchen Kunden ein positiver bzw. negativer Gewinnbeitrag gehört, ist der erste Schritt zugunsten der Verbesserung des Ertrags. Alle Kunden können berechnet werden. Angebote: Kostenpreise berechnen, Transport usw. pro Kunde berücksichtigen, versehen mit gewünschtem Risiko-/Gewinnaufschlag als Basis für ein Angebot. Our Unique Virtual Laundry System builds a software model of your laundry to allow laundry changes (new machines, process changes etc) to be trialed before implementation so that the best results are achieved with lowest risk Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview System Integration Services Linenweb Technology and Services Overview Our Advanced Plant-wide Visualization and Machine Control Technology Streamlines Production Throughput and Optimizes Total Laundry Plant Productivity Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Laundry System Integration Centrex Advantages as your Integration Partner Worldwide Industry Experience Software Development Experience Best for Multi-Vendor Environment Future Adds and Changes OK Comprehensive 24x7 Support Services Single Point of Responsibility Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® System Integration Services Total Laundry Integration Solution Benefits Linenweb Total Laundry Integration Solutions can provide huge benefits for major cost areas: Laundry Labor Cost Reductions up to 30% Laundry Linen Replacement Cost Reductions up to 40% Laundry Administration Cost Reductions up to 30% Increased Laundry Plant Output up to 25% Source: TSA UK 2005 Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb® Laundry Information System Wide-ranging Benefits Across Laundry Operations Operational Benefits Better management of daily order process Improved management of customer stock levels Reduced production processing times Improved effectiveness of production supervisors Better production – demand interaction Revenue Increases Improved control of shipping data entry process Improved accuracy of critical data Reduction of duplication Wide range of pricing options calculated fast & accurate Improved laundry cash-flow Reduced Overhead Costs Reduction in linen replacement costs Reduced staff overtime and production process costs Reduction in cart losses Reduced Administrative Costs Less paper, less duplication, less errors Rapid invoicing, highly accurate with low effort Management reports available instantly on-line Integration with financial systems Improved Customer Service On-line order entry Reduction in short deliveries Removal and recovery of stale inventory Improved customer communications Reduction of disputed invoices Copyright 2010 Centrex Technologies

Linenweb Technology and Services Overview Linenweb Laundry Information System Extensive Range of Support and Consulting Services 24 x 7 Support and Technical Advice Chicago Based User Training On-site or E-Training Refresher Training on Demand Laundry and Hospital Benchmarking Best Practice Databases Optional Consulting Services To Implement System Interface Financials, CRM, Corporate Apps Laundry Equipment Integration Real-time System Data Capture Interface Design, Installation Integration with Orders and Visioning Systems Real-time Best Practice Benchmarking Custom Reports and Alerting Copyright 2010 Centrex Technologies