Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 1/62 Lesson 10a Physical Item Searches

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 2/62 Please go to Full Screen mode now (Click your right mouse button, select “Full Screen” from the menu)

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 3/62 Quick Contents Assisted patron search…….….…………….1717 Filling out a Missing Item search form….….2424 Missing item search...………………..………3030 Total slides: 62

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 4/62 So many research items in our library collections …

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 5/62 What happens when a patron can’t find what she is looking for?

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 6/62 We do a Physical Item Search

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 7/62 This helps us find missing items in the library, helping patrons find items they cannot locate

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 8/62 Lesson 10. Physical Item Searches A Self-Paced Module in the Instructional Project Bringing Learners and Library Skills Together: Using Computer-Based Instruction for Training Student Assistants at a University Research Library

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 9/62 Acknowledgements Special thanks to Will DeMoss, who provided helpful content for this lesson

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 10/62 Contents of this lesson Review of past learning Learning Objectives Physical Item Searches Recap and a look ahead Your response to the lesson

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 11/62 Review of past learning In Lesson 09, you gained an understanding of how to shelf read items

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 12/62 Where you are in the instructional sequence General Context of Student Assistant Library Work L1 Your Learning Experience as a Student Library Assistant in Circulation Services at Evansdale Library / Assess / Discuss L2 Performance Expectations for Student Assistants / Assess / Discuss L3 Library Resources / Assess / Discuss Maintaining the Integrity of the Physical Collections L4 A Virtual Tour of the Library / Assess / Discuss / Task Perf. 1 / Assess / Discuss L5 Call Number Classification / Assess / Discuss / LC Easy / Task Perf. 2 / Assess / Discuss L6 Retrieving Stacks Items / Assess / Discuss / Task Perf. 3 / Assess / Discuss L7 Straightening Shelves of Items / Assess / Discuss / Task Perf. 4 / Assess / Discuss L8 Shelving Items / Assess / Discuss / Task Perf. 5 / Assess / Discuss L9 Visually Scanning Items for Call Number Consistency / Assess / Discuss / Task Perf. 6 / Assess / Discuss L10 Physical Item Searches / Assess / Discuss / Task Perf. 7 / Assess / Discuss L11 Reconfiguring the Collections / Assess / Discuss / Task Perf. 8 / Assess / Discuss Public Service and System Functions L12 What’s What behind the Circulation Desk / Assess / Discuss / Task Perf. 9 / Assess / Discuss L13 Standard Operations at the Circulation Desk / Assess / Discuss / Task Perf. 10 / Assess / Discuss L14 Introduction to the Endeavor Voyager System / Assess / Discuss L15 Voyager Circulation Module: Interface and Patron Records / Assess / Discuss / Task Perf. 11 / Assess / Discuss L16 Voyager Circulation Module: Discharging Items / Assess / Discuss / Task Perf. 12 / Assess / Discuss L17 Voyager Circulation Module: Charging Items / Assess / Discuss / Task Perf. 13 / Assess / Discuss L18 Voyager Circulation Module: Item Records / Assess / Discuss / Task Perf. 14 / Assess / Discuss L19 Course Reserves / Assess / Discuss / Task Perf. 15 / Assess / Discuss L20 Using the Wireless Laptop Computers, CD Players, and Associated Equipment / Assess / Discuss / Task Perf. 16 / Assess / Discuss L21 Using the Pharos System Print Controller, Printers, Copiers, Digital Sender, and Value-Add Service Machine / Assess / Discuss / Task Perf. 17 / Assess / Discuss L22 Using the MountainLynx Electronic Catalog / Assess / Discuss / Task Perf. 18 / Assess / Discuss L23 Supervising the Use of the Electronic Classroom Computers / Assess / Discuss / Task Perf. 19 / Assess / Discuss L24 How to Help Library Users / Assess / Discuss / Task Perf. 20 / Assess / Discuss L25 Working with Microform and Government Documents / Assess / Discuss / Task Perf. 21 / Assess / Discuss

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 13/62 Learning Objectives for this lesson To provide an introduction to the procedure for searching for physical items

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 14/62 After experiencing this lesson, you will… Have a basic understanding of the requests or documents that initiate a physical item search Know how to search the stacks for a requested item that is considered missing or lost

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 15/62 Sections of Lesson 10 This lesson has five (5) total sections, split into 2 parts. The first part contains three sections. Lesson 10b contains three more sections. The sections for sub- lesson 10a are as follows: § 10.1 Assisted Patron Search § 10.2 Filling out a Missing Item Search Form § 10.3 Missing Item Search Ok, let’s begin …

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 16/62 Item Searches There are five types of item searches that are done: The first is accompanying a patron to find the book s/he needs The second is a missing item search The third is a search for a mis-shelved item The fourth is a lost item search The fifth is a claims returned search Let’s look at these in turn

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 17/62 § 10.1 Assisted Patron Search

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 18/62 Assisted Patron Search If a patron comes to the desk and says that s/he cannot find a certain book in the stacks, it is our job to help locate it for them First, ask the patron for the title and author of the item For example, let’s say a patron wants the book Bob Dylan by Anthony Scaduto

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 19/62 Open the library homepage at Then select the “MountainLynx Catalog” link

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 20/62 Make sure “Search By:” is selected for “Title” (default search) Type in “bob dylan” in the “Search For:” box (not case sensitive) Select the “Search” button or hit on your keyboard

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 21/62 Now search for the entry that patron is looking for It happens to be the first one to come up on our search

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 22/62 Now look to make sure that it is not checked out, and that it resides at Evansdale Library, not the Downtown Campus Note down the call number, or print out this page for the patron

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 23/62 Assisted patron search (6/6) We do this because some patrons may not be familiar with the MountainLynx Catalog and may not have checked to see whether the item is charged out or not (If it is charged out to another patron, s/he should complete a Recall of the item or use the E-ZBorrow capability) Also, they may have missed noticing in which library it is located If conditions at the Circulation Desk permit, the supervisor may ask you to accompany the patron into the stacks to locate the item or to venture out alone to find it (more on that in section 10.3) If you cannot find it, then recommend that the patron should fill out a Missing Item Search Request form, which will initiate a formal search for the item

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 24/62 § 10.2 Filling out a Missing Item Search form

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 25/62 Filling out a Missing Item Search Request form A Missing Item Search Request form is used to commence a formal search by library personnel for an item that is not checked out, but has been reported to be “missing” from its call number place in the stacks These forms are located in the third Circulation Desk drawer from the left The drawer label indicates that the forms are inside

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 26/62 Filling out a Missing Item Search Request form (2/5) Simply open the drawer… And take out one of the (usually blue) colored Missing Item Search Request forms

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 27/62 Filling out a Missing Item Search Request form (3/5) The form has the following relevant sections: Request date Item Title Author Item Call Number Item barcode Patron name Patron WVU ID number Patron address (make sure this is readable) Patron address Does patron claim that s/he returned item? Set of three formal searches that we will do before declaring item “lost”

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 28/62 Filling out a Missing Item Search Request form (4/5) Ask the patron to complete one of these forms Confirm that s/he has legibly written the date, the title, author, and call number of the book, as well as her/his name, patron WVU ID number, address (we communicate via ), and mail address We will look up the item barcode If the person is being fined for a book that s/he claims was returned, check that box Tell the person that we will notify them when we have completed our search for the item Our first search usually occurs within a day of the submission of a request form

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 29/62 Filling out a Missing Item Search Request form (5/5) After the patron has submitted the form, do a Voyager look-up of the item’s barcode (more on this in the next section) Then take the form to Kurt’s desk or give it to a supervisor We collect all of these Missing Item Search Request forms and periodically check in the stacks for the designated items

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 30/62 § 10.3 Missing Item Search

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 31/62 Missing Item Search When a library user submits a Missing Item Search Request form, the process of a formal search for the item has begun Let’s look at the steps of the process

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 32/62 Missing Item Search (2/31) Majoretta Minor has submitted a Missing Item Search Request, after being unable to find a book that should be on the shelf The book she is looking for is called Dark Star: an oral biography of Jerry Garcia The call number of the music book that Majoretta has provided is ML419.G36 G

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 33/62 Missing Item Search (3/31) The Missing Item Search form is incomplete You need to get additional information before commencing a search For instance, you need to confirm that the call number is correct And you need the author’s name

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 34/62 Missing Item Search (4/31) To get this information, you launch MountainLynx Do a Title Search on “dark star” You will be led to a results page that will look like this

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 35/62 Missing Item Search (5/31) Confirm that the call number is correct Confirm that the owning library for the item is Evansdale Library Confirm that the item is not checked out Write “Robert Greenfield” in the author field of the Search form Print this page and staple it to the back of the Search form

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 36/62 Missing Item Search (6/31) The Missing Item Search Request form is now more complete But you still need the barcode numbers for the item and the library user

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 37/62 Missing Item Search (7/31) To get the item barcode, you will need to do an Item Search in Voyager Select the “Item” button in Voyager, which will launch the Search window In this case, you will do a Builder search, so select the “Builder” tab From the Builder window, select “as a phrase” Type in “dark star” in the Search for” box Select “Do Search”

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 38/62 Missing Item Search (8/31) The Titles Index window will be launched, with all relevant titles Select the title that matches the one provided by the patron Select “OK”

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 39/62 Missing Item Search (9/31) The Item Record for the desired book is launched Find the Barcode (“ ”) Write this item barcode on the Missing Item Search Request form

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 40/62 Missing Item Search (10/31) Now select the “Patron” button in Voyager Do a Name Search by typing in the last name, then first name of the patron (“Minor, Majoretta”) From the Patron Record, collect the patron WVU ID number (“ ”) Write the patron barcode on the Missing Item Search Request form

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 41/62 Missing Item Search (11/31) The Missing Item Search Request form is now complete and ready to use At the bottom, note that there are spaces for three searches We will do three consecutive searches at two-week intervals before declaring a missing book “Lost” In this example, you will do the First Search

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 42/62 Missing Item Search (12/31) The first step in the assignment is to sign out on the Daily Tasks Completed sheet Write your name Write “Missing Item Searches” in the Task Column Indicate the number of searches that you have been given (in this case: “1”) Indicate the floor(s) you will be on Note the time you leave the Circulation Desk area

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 43/62 Missing Item Search (13/31) In this example, you are searching for an item with the call number of ML419.G36 G The ML’s are located on the ground floor Go to the ground floor, to the range that should hold this item

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 44/62 Missing Item Search (14/31) Visually scan the call number area where the item should be In this case, our book ML419.G36 G is not where it should be It should be exactly between this book … And this one But it isn’t

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 45/62 Missing Item Search (15/31) Visually scan the shelves in the vicinity, looking either for a call number or title that will match your targeted book If it is not within a column of shelves on either side of the shelf where it should be, ask yourself: where would it be if it was mis-shelved? What if someone logically but incorrectly mis-shelved it?

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 46/62 Missing Item Search (16/31) The reasoning here is that someone was trying to shelve it in the correct place but made a mistake You need to call upon your powers of detection Where could the item have been accidentally placed?

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 47/62 Missing Item Search (17/31) Maybe this ML419 item is mis- shelved in the ML420’s? Let’s look No, it isn’t there How about the M419’s, the MT419’s, or maybe in a reversed order number such as ML914 But before leaving this area …

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 48/62 Missing Item Search (18/31) Let’s check the ML410’s After all, ML410 can look a little like ML419 And indeed, here is the book! Confirm that the barcode in the book matches the Request barcode Congratulations! Your detection was successful (This book was actually missing and found in this manner in a search made on October 27, 2004)

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 49/62 Missing Item Search (19/31) Extract the book, slip the form and sheets in it, and return it to the Service Desk area

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 50/62 Missing Item Search (20/31) Write on the Missing Item Search Request form that the book was “FOS” (found on the shelf) and write down the date and your initials Give the book and forms to Kurt or place it on his desk Or, if another staff person gave you the search assignment, return the book to that person

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 51/62 Missing Item Search (21/31) Let’s look at one more example Freddy Educaten, a student, cannot find the book Disorders of Learning in Childhood in the stacks Do a MountainLynx title search The MountainLynx search indicates that this book, LC4705.S , is not checked out

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 52/62 Missing Item Search (22/31) Following our suggestion, Freddy submits a Missing Item Search Request form He writes in the title, author, call number, and his personal information You complete the request by doing a Voyager look-up of the item barcode

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 53/62 Missing Item Search (23/31) Sign out on the Daily Tasks Completed sheet Take the Missing Item Search Request form with you and head for the ground floor Since the call number is LC4705.S , locate the range where the item should be shelved In this example, it is Range 33, Side 1

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 54/62 Missing Item Search (24/31) Now go to the shelf where the item should be shelved Visually scan the entire shelf The item with a call number of LC4705.S and the title of Disorders of Learning in Childhood should be here But it is not here

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 55/62 Missing Item Search (25/31) Look around the entire column of shelves, including behind the books in case the book had fallen down No luck

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 56/62 Missing Item Search (26/31) Where else could it possibly be? Maybe it was accidentally mis-shelved in the LD4700’s? No, it’s not here

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 57/62 Missing Item Search (27/31) What about the LB4700’s? No, it’s not here either

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 58/62 Missing Item Search (28/31) Wait, maybe it is in the LC47’s? No, it’s not here

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 59/62 Missing Item Search (29/31) After looking in all the logical places, including on the Temp Shelves in the Circulation Desk area, you give up In the “Searches— First” section of the Missing Item Search Request form, write “NOS” for ‘Not On Shelf’ and the date and your initials Give the Request form to a staff member

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 60/62 Missing Item Search (30/31) Kurt or another staff member will record the missing status of this item A “Missing” status will be created for the item in Voyager, which will immediately be viewable in MountainLynx, should someone else be interested in this book Voyager will also produce a Missing report, such as this one

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 61/62 Missing Item Search (31/31) At two week intervals, second and third exacting searches will be performed on this item before the Missing report will for forwarded to Donna in Technical Services for various ”Lost” item searches If it is not found after that series of searches, it is declared “Lost” At that point, an attempt may be made by the Libraries to purchase a replacement, if it is available Otherwise, the item will be purged from Voyager and MountainLynx

Revised TH :48 EST Created WE Lesson 10a. Physical Item Searches / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 62/62 Since this is roughly the midpoint of a long but important lesson, it is a good place to stop momentarily and have a break Then come back and continue immediately with Lesson 10b, by linking herehere