Harmony with God (Spiritual Transformation) SHALOM--HARMONY IN OUR BASIC RELATIONSHIPS A BIBLICAL UNDERSTANDING OF PEACE THE PEACE OF GOD IS CENTRAL TO THE GOOD NEWS Harmony with Others (Social-Political Transformation) Harmony with the Creation (Economic-Ecological Transformation) Harmony with the Self (Psycho-Social Transformation) PEACEBUILDING=SHALOMLIVING

PEACE AND RECONCILIATION SKILLS FOR EVERYONE Learning the Art of Conflict Resolution Fact-Finding Skills Listening Skills Conflict Mapping Skills Conflict Energy Management Skills Resolution Approach Skills Asserting Your Rights through Negotiation Bridging Conflicting Parties through Mediation

LEARNING THE ART OF CONFLICT RESOLUTION

CONFLICT RESOLUTION Conflict Resolution is a non-violent process towards arriving at a mutually agreed terms over a specific issue. It is a process of settling issues but not necessarily transforming relationships. It is a key stage in the whole process of Conflict Transformation.

CONFLICT TRANSFORMATION AND CONFLICT RESOLUTION CONFLICT RESOLUTION Social processes focused on solving specific issues or cases affecting Conflict Transformation. It's the smaller picture that affects the bigger picture. CONFLICT TRANSFORMATION Processes of change in relationships... towards reconciliation... continuous... life-time process... It's the big picture.

FACT-FINDING IN A CONFLICT SITUATION :: WHO? :: WHAT? :: WHEN? :: WHERE? :: WHY? :: HOW?

WORKSHOP: ORGANIZE YOURSELVES INTO 5-MEMBER FACT-FINDING TEAMS HEALTH & SECURITY OFFICER LOGISTICS & COMMUNICATIONS OFFICER FORMAL & LEGAL OFFICER INFORMATION & DOCUMENTATION OFFICER MEDIA & PUBLIC RELATIONS OFFICER

FACT FINDING EXERCISE SHARE A CRISIS SITUATION BASED ON A REAL STORY HAVE ANOTHER GROUP DO THE FACT FINDING WORK ON THE CRISIS STORY YOU SHARED

MANAGING CONFLICT ENERGY CONFLICT ENERGY EXPRESSEDCONSTRUCTIVELYEXPRESSEDDESTRUCTIVELYREPRESSEDSUPPRESSED VIOLENCE CONFLICT CONTINUES LOST OPPORTUNITY FOR GOOD RESULT PERSONAL, SOCIAL, AND POLITICAL CHANGE RESENTMENT AND INJUSTICES INCREASE

CONFLICT MAPPING IDENTIFY THE FOLLOWING SYMBOLS WITHOUT LOOKING AT YOUR NOTES

CONFLICT MAPPING IDENTIFY THE FOLLOWING SYMBOLS WITHOUT LOOKING AT YOUR NOTES

PARAPHRASING CURIOSITY SENSITIVITY DISCERNMENT LISTENING SKILLS IN A CONFLICT SITUATION

INFORMAL DISCUSSION AND PROBLEM-SOLVING NEGOTIATION CONCILIATION FACILITATION MEDIATION ARBITRATION JUDICIAL APPROACHES LEGISLATIVE APPROACHES CONFLICT RESOLUTION SKILLS

CONFLICT RESOLUTION CONTINUUM LEGISLATIVE JUDICIAL APPROACHES ARBITRATION MEDIATION FACILITATION CONCILIATION NEGOTIATION INFORMALDISCUSSION & PROBLEM SOLVING EXTERNALINFLUENCE TO THE PROCESS AND OUTCOME PARTIES’ CONTROL OF PROCESS AND OUTCOME

STRUCTURED EXPERIENCE: OPEN MY FIST

CONFLICT RESOLUTION APPROACHES FORCING My Way COLLABORATING Our Way COMPROMISING Half Way AVOIDING No Way ACCOMODATING Your Way CONCERN FOR RELATIONSHIP CONCERN FOR ISSUE

ISSUE RELATIONSHIP Which is more important to you? Personally? Culturally? CONFLICT RESOLUTION APPROACHES Key Factors to be Considered

PEACE AND RECONCILIATION SKILLS FOR EVERYONE Learning the Art of Conflict Resolution Fact-Finding Skills Listening Skills Conflict Mapping Skills Conflict Energy Management Skills Resolution Approach Skills

ASSERTING YOUR RIGHTS THROUGH PEACEFUL NEGOTIATION

NEGOTIATION Negotiation is a bargaining process around differences entered voluntarily by parties who try to educate each other about their needs and interests, to exchange resources, or to address intangible issues such as future relations.

GROUP INTERACTION: TOP 10 VALUES

POSITIONS AND INTERESTS: PAGE 34 POSITION POSITION INTERESTS A stated policy of a person, group, or party; usually to advance or protect their interests. Needs. Hopes. Fears. Wants. Desires. Usually not expressed formally.

GROUP DISCUSSION: HOW MUCH WILL YOU GIVE UP?

PREPARE WELL DETERMINE YOUR APPROACH Searches solutions to meet goals and objectives of both sides Parties emphasize commonalities Joint ownership of decisions ENTER INTO NEGOTIATION AS A SACRED TRUST NEGOTIATION AND NEGOTIATING SKILLS

:: Refers to a possible course of action if negotiated agreement is not reached :: Functions as the bottom line for negotiators and help determine whether or not negotiation is the best option :: Compare the costs and benefit of BATNA to that of a negotiated agreement in order to decide the best course of action B.A.T.N.A. BEST ALTERNATIVE TO A NEGOTIATED AGREEMENT

STRUCTURED EXPERIENCE: COMPETITION OR COOPERATION?

DATA AND INFORMATION GATHERING CONFLICT ANALYSIS AND MAPPING SKILLS COMMUNICATION SKILLS PEOPLE ORIENTED SKILLS PROBLEM-SOLVING SKILLS PLANNING SKILLS MONITORING AND EVALUATION SKILLS COMPREHENSIVE NEGOTIATION SKILLS

STRUCTURED EXPERIENCE: MIRROR MOTION

FOCUSES ON PROBLEM-SOLVING RESPONDS TO OTHER PARTIES’ UNDERLYING NEEDS RATHER THAN STATED POSITIONS ABLE TO GENERATE MANY OPTIONS FOR MEETINGS ABLE TO BE FAIR AND REASONABLE CHARACTERISTICS OF A GOOD NEGOTIATOR

REFLECTION: DIMENSIONS OF “ THE ENEMY”

PEACE AND RECONCILIATION SKILLS FOR EVERYONE Learning the Art of Conflict Resolution Fact-Finding Skills Listening Skills Conflict Mapping Skills Conflict Energy Management Skills Resolution Approach Skills Asserting Your Rights Through Negotiation

BRIDGING CONFLICTING PARTIES THROUGH MEDIATION

Mediation is a facilitated negotiation; a process by which a mediator assists disputing parties to collaboratively discuss their concerns and solve their issues. Mediators assist in documenting mutually acceptable points of agreement the parties may reach. The mediator does not have authoritative decision-making or enforcing power. Participation by the parties is voluntary, private and face-to- face.

GROUP INTERACTION: WHO DO YOU GO TO WHEN IN CONFLICT?

PARTIES HAVE VOLUNTARILY EXPRESSED THEIR NEED FOR IT PARTIES CAN ARTICULATE THEIR CONCERN EACH PARTY IS WILLING TO HEAR THE OTHER PARTY PARTIES TAKE RESPONSIBILITY FOR THEIR ACTIONS PARTIES ARE WILLING TO WORK ON MUTUAL OUTCOMES BEFORE ENTERING INTO THE ROLE OF A MEDIATOR

PREPARE THE ENVIRONMENT ARRANGE THE SEATING CHECK-IN WITH YOUR CO-MEDIATOR PRE-SESSION CONSIDERATIONS

Step One: INTRODUCTIONS Step Two: ISSUE IDENTIFICATION BY STORY-TELLING Step Three: DISCUSSION TO BUILD UNDERSTANDING Step Four: CLOSURE BY REACHING AN AGREEMENT MEDIATION IN SESSION

STRUCTURED EXPERIENCE: “WRAP THE EGG”

P.A.R. VALUES Which of these values are currently difficult for you to put into practice? 1. LOVE 2. TRUTH 3. JUSTICE 4. FORGIVENESS 5. PEACE 6. VOLUNTARY SERVICE 7. RESPECT 8. PATIENCE 9. MUTUAL LEARNING 10. ACCOUNTABILITY

PEACE AND RECONCILIATION SKILLS FOR EVERYONE Learning the Art of Conflict Resolution Fact-Finding Skills Listening Skills Conflict Mapping Skills Conflict Energy Management Skills Resolution Approach Skills Asserting Your Rights Through Negotiation Bridging Conflicting Parties Through Mediation

Harmony with God (Spiritual Transformation) SALAM-SHALOM THE PEACE OF GOD IS CENTRAL TO THE GOOD NEWS Harmony with Others (Social-Political Transformation) Harmony with the Creation (Economic-Ecological Transformation) Harmony with the Self (Psycho-Social Transformation) PEACEBUILDING=SHALOMLIVING

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