George J. Soleas, Ph.D. SVP-Logistics/Quality Assurance QA Program at the LCBO: Why test? Who benefits?

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Presentation transcript:

George J. Soleas, Ph.D. SVP-Logistics/Quality Assurance QA Program at the LCBO: Why test? Who benefits?

LCBO QA Mandate Ensure products offered for sale are:  Of Sound Quality  Authentic and Safe to consume  Compliant with applicable Regulations

LCBO QA Quality Management System

Monitor Emerging Global Issues in the Alcohol Beverage Industry. Data on Benzene in Soft Drinks and Other Beverages Precautionary Labelling for Allergens in Pre-packaged Foods WHO Pesticides Evaluation Scheme: "WHOPES" Collection Of Ethyl Carbamate Occurrence in Beverage Alcohol

Role of LCBO QA Consumer Protection Corporate Liability Consultant/Expert Opinion

Role of LCBO QA Consumer Protection: Safe and Authentic

Authentic Products “Fake Bottles of Australia's Best-Selling Jacob's Creek Wine Have Flooded the UK Market” “Feds in New York City Probe Counterfeit Wine” “LCBO Recalls Suspected Counterfeit Wine”

Quality Monitoring Programs Sensory, Chemical, Labelling, Packaging Warehouse Investigations Retail Investigations

Role of LCBO QA Consumer Protection: Safe and Authentic Sound Quality

Role of LCBO QA Consumer Protection: Safe and Authentic Sound Quality Social responsibility

Social Responsibility Labelling design Accuracy of declarations

Role of LCBO QA Safe and Authentic Sound Quality Social responsibility Corporate Liability Regulatory compliance

Regulatory Compliance ◦ Food & Drugs Act & Reg’s ◦ Consumer Packaging and Labeling Act & Reg’s ◦ Ontario Liquor License & Liquor Control Acts ◦ Ontario Wine Content & Labeling Act & Reg’s

Role of LCBO QA Consumer Protection: Safe and Authentic Sound Quality Social responsibility Corporate Liability Regulatory compliance Product recall

Product Recalls Public recall ◦ Health risk ◦ Fraudulent products ◦ Poor manufacturing practices Remove from sale ◦ Triggered by LCBO quality programs, customer complaints ◦ Requested by suppliers

Role of LCBO QA Consumer Protection: Safe and Authentic Sound Quality Social responsibility Corporate Liability: Regulatory compliance Product recall Consultant/Expert Opinion: Health Canada Industry Legal Agencies

 Provide survey data and comments to Health Canada/Canadian Food Inspection Agency to assist in establishing Maximum Allowable Limits (MALs) for contaminants, additives, etc.  Work with Health Canada on emerging contaminants, e.g. OTA, new pesticides Consulting with Regulatory Agencies

Percentage of Rejected Products

Distribution of Rejected Samples

Reasons for Rejection

“Make Quality Assurance part of the LCBO Brand” LCBO : A BRAND YOU CAN TRUST