WESTERN AREA March 10, 2015

 Renewed Customer Focus  Repositioned IE&O as an Educational Resource  Redefined the Vision for issues management  New positions aligned with industry needs 2 INDUSTRY ENGAGEMENT AND OUTREACH WHO WE ARE Judy de Torok

WHAT WE DO 3  Promote Value of the Mall

4  First-Class Mail Earned Value Promotion (May 1–July 31)  First-Class Mail Color Transaction Promotion (June 1–Nov 30)  Standard & First-Class Mail Emerging and Advanced Technology Promotion (May 1–Oct 31)  Standard Mail Drive Mobile Engagement Promotion (July 1–Dec 31) WHAT WE DO PROPOSED 2015 PROMOTION CALDENDAR

5 WHAT WE DO GOVERNMENT MAIL EDUCATION DAY – JANUARY 28, 2015 MAILING AND SHIPPING WITH THE USPS

6 WHAT WE DO

7  Network Rationalization Phase II

HOW WE COMMUNICATE 8

9 Postmaster General’s Mailers Technical Advisory Committee  An association of associations  Representatives of mailing industry – not companies  Currently 53 Association members  One Association Executive and up to Three Association Representatives per Association  2015 Focus Areas – defined by PMG  First-Class Mail  Periodicals  Standard Mail  Package Services  Preparation and Entry  Visibility/Service Performance and Address Quality  Mail Piece Design and Product Development  Payment and Acceptance MTAC

10 EDUCATING CUSTOMERS NATIONAL POSTAL FORUM Mission Statement “To assist the USPS in building relationships with and educating mailers in the most effective and efficient use of the products and services offered by the USPS.”

NPF CUSTOMER FEEDBACK WHY DID YOU ATTEND?

12 KEY PROGRAM ELEMENTS 2015 PROGRAM HIGHLIGHTS  Keynote sessions lead by USPS Executive Leadership Team – Hear first-hand information about USPS strategic programs.  Opportunity to meet and network with mailing industry leaders, including USPS officers.

13 KEY PROGRAM ELEMENTS 2015 PROGRAM HIGHLIGHTS  Mail Certification: Executive Mail Center Manager (EMCM) & Mail Design Professional (MDP)  National Area Focus Group meeting, PCC Opening Session, Monday and Tuesday General Sessions  Focused educational briefings on technological and industry changes

14  Mail Center Operations CUSTOMER EDUCATION WHY SHOULD YOU ATTEND NPF 2015?  Workshop Tracks:  Over 135 Educational Workshops

15 CUSTOMER EDUCATION  Addressing  Business Intelligence Data  Mail Prep  Safety & Security  Shipping Mail Center Operations

16 CUSTOMER EDUCATION  Mail Center Management  Personal Development  Women in Leadership

17  Cross Media  Data Analytics  eCommerce  Innovation and Technology  Social Media CUSTOMER EDUCATION

18 CUSTOMER EDUCATION  Colleges and Universities  Global Mailing and Shipping  Government  Non-Profit  Postal and Industry Partnerships

19 GROWING THE BUSINESS TOGETHER WHY SHOULD YOU ATTEND NPF 2015 Help You to Succeed…It’s Worth the Investment  Update your knowledge of USPS initiatives, products and services, and future plans  Save your company money  See the most current technologies  Face-to-Face networking  Sharpen your skills  Education and experience

20 GROWING THE BUSINESS TOGETHER ALERTS  Watch for USPS mail certification program offerings  Registration is open now  Promotional catalog available online and in the mail  Watch the NPF’s s for discounts  Visit the NPF website frequently for continuous updates:

21 PCC MISSION STATEMENT  Promote local cooperation and support of USPS initiatives  Foster a close working relationship between USPS and business mailers  Share information and exchange ideas about new and existing USPS products, services, programs, and procedures that affect business mailers  Help PCC member organizations grow professionally through focused educational programs GROWING PCCs

22 GROWING PCCs Large Market of the Year Winners  Twin Cities PCC 2013  Utah PCC 2014  Greater Portland PCC 2015 Alaska Dakotas Arizon a Portland Seattle Central Plains Colorado/ Wyoming Salt Lake City Northland Nevada- Sierra Hawkeye Mid- America

September 21 – 25, NATIONAL PCC WEEK GROWING PCCs

24 INSIGHTFUL PCC ACTIVITIES at NPF 2015  PCC Opening Session  PCC Workshops  PCC Peer-to-Peer Roundtables  PCC Booth …and much more GROWING PCCs

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CONTACT INFORMATION 26 Ernie Harris - Industry Segment Representative Industry Engagement & Outreach US Postal Service Headquarters Telephone: