Another Tale Ted Krupicka Associate Director University Information Services Pacific University Forest Grove, Oregon Copyright Ted Krupicka, This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Who Is Pacific?  2100 full time undergraduate and graduate level students, 600 faculty and staff  Campus locations in Forest Grove, Portland, and Eugene Oregon  14 IT staff members

Jennifer’s Lexus

Warning Signs

Pacific’s VW

Just Give Them Bandwidth

Finding The Solution  25% to 30% of bandwidth to outside P2P users  Just a few internal P2P users using the rest  Critical applications timed out due to the bursty traffic Campus NetworkPacketShaperFirewallInternet

Getting It Under Control Before After

Getting It Under Control With Control Without Control

Packeteer’s 4-Step Process

Layer 7 Classification Physical Network Data Link Transport Session Presentation Application PacketShaper Routers Switches Firewalls PacketShaper automatically discovers and classifies hundreds of different traffic types Precise Classification by: Application Port URL Protocol IP Address MAC Address IP Precedence Napster, Gnutella, imesh, Scour, etc.

The New Fall Line  Napster’s Replacements

Analysis Made Easy – Top Ten  What’s competing for the bandwidth? Top Talkers & Listeners Traffic Distribution

Control  Set policies to control performance Per-application minimum/maximum bandwidth policies Per-user minimum/maximum bandwidth policies Priority-based policies More

When Bandwidth is Needed  Band Together in your Region- Oregon Independent Colleges Association Portland Regional Education Network Northwest Access Exchange  Find New Transport- Cable Companies Power Companies Wireless/Optical

P2P Ratios  Plugs to the Pillow 1/1  Pipes to People 1/4  Policy to Pain 1/1

Recommendations  Know what is using your bandwidth  Identify Mission Critical Applications  Start the political processes for applying policies  Implement a bandwidth management solution like the PacketShaper  Add bandwidth only when needed to support policies

Q&A  For More information Pacific University Packeteer Oregon Independent Colleges Assn.  Portland Regional Education Network  Northwest Access Exchange 