R7284U1004 Universal Digital Electronic Oil Primary Training Module

Agenda R7284U Product Overview Key Features and Benefits Installation and Set Up Normal Operation Lockouts and Resetting Troubleshooting Error History Diagnostics Summary Product Cross Reference and Support Materials

R7284U Universal Electronic Oil Primary What is an Electronic Oil Primary? It is a line voltage, safety rated, primary control for residential oil fired burners used in boilers, forced air furnaces and water heaters. Applicable for use with both hydronic and forced air systems. Used with a cad cell flame sensor, operates an oil burner and optional oil valve. Universal Oil Primary Part Number: R7284U1004

Integrated Display – No External Tool! R7284 Key Feature Summary Diagnostics with actionable information Error logging for “deep dive” troubleshooting when needed Universal and Configurable Real time status Ease of Use i Integrated Display – No External Tool!

R7284 Features - Diagnostics Diagnostics with actionable information Igniter spark detection Cad cell high during run Cad cell adjustment/cleaning Flame proven late in trial Low voltage alarms Error history for “deep dive” troubleshooting Last 10 errors What the error was How many cycles ago it occurred Diagnostic information can be hidden from homeowner view No external tool required! i Points the technician towards the cause of failure

R7284 Features - Diagnostics with actionable information For the Oil Dealer Reduce unnecessary part changing Reduce service contract costs Reduce customer costs Reduce call-backs For the technicians No more head scratching in front of the homeowner Show the homeowner why you’re changing the right part If lockout was due to voltage – show the homeowner why you’re not changing anything! i Improve Customer Service and the Bottom Line

R7284U Features Universal compatibility This control replaces Beckett, Carlin, White Rodgers and most prior Honeywell Residential Oil Primary Controls Can be used as an interrupted or an intermittent control One OS# covers the full range of timing offerings One control covers 15, 30, 45 second lockout timings Field Adjustable valve-on delay, trial for ignition (lockout times), and blower-off delay Valve-on delay 0 to 30 seconds in 5 second increments Trial for ignition selectable 15, 30 or 45 seconds Blower-off delay 0 to 8 minutes in 15 second increments Pump priming cycle Limited recycle i

Much more than adding a display to the control! R7284 Features – Competitive Comparison   Honeywell Beckett Conclusion Universal Application Field configurable safety timings allow the technician to choose from 15, 30 or 45 second lockout timing through the control interface. Offers only a 15 second fixed safety timing Truly universal - A single control covers most of the installed base. Access to Diagnostic Information and Control Setup Technicians can quickly access the setup menu and diagnostic information through the built-in LCD display. An additional snap on display, handheld tool or docking station is required to setup timings and access the diagnostic information No additional specialty tools required Diagnostic Information Provides the technician with the cause for lockout on the digital display allowing them to quickly troubleshoot and repair the system Presents the technician with a data log requiring them to decipher the information to determine the actual cause of the problem Points the technician towards the source of the problem, not to a data log i Much more than adding a display to the control!

R7284U Display Key Features English, Spanish, French language alpha-numeric display Current system status Cad Cell reading Diagnostic information Field adjustable setup of the control – data can be hidden from homeowner view RUNNING 200 OHMS

Additional R7284U Features Recessed wiring pocket creates more space near the quick connect terminals Safe start check – check for flame presence prior to lighting the burner Compatible with power venters without integral timers Oil-resistant plastic cover for electronics EnviraCOMTM communications enabled: Includes EnviraCOM™ Connection for local networking & diagnostics Compatible with the Honeywell EnviraLINK™ remote monitoring application, which enables dealers to monitor their customers systems remotely.

Control Layout EnviraCOM™ Communications Data Port Alpha-Numeric Display – 16 character two line display and Buttons – Adjust timings and access error history information on display i Button – Reset, and access diagnostic history EnviraCOM™ Terminals. T-T Terminals

Control Layout Recessed Spade Terminals – control mounts more easily on junction box Recessed Wiring Pocket – Creates more wiring space in the junction box Spade Terminals – Igniter, Motor, Valve, Limit, and L1 Spade Terminals – L2 and Cad Cell

Set-Up

Set-Up of the R7284U Hold all three buttons at once for 3 seconds to enter setup menu INSTALLER SETUP QUIT [CONT.] STANDBY i Select CONT. with arrow buttons and press the i button to continue

Set-Up of the R7284U Select desired language: English, French or Spanish using the arrow buttons LANGUAGE [ENG] FR ESP i Select CONT. with arrow buttons and press the i button to continue

Set-Up of the R7284U Adjust valve on delay with the up and down arrows. VALVE ON DELAY 0:10 VALVE ON DELAY 0:15 VALVE ON DELAY 0:00 VALVE ON DELAY 0:05 i Press the i button to continue

Set-Up of the R7284U Adjust the trial for ignition timing with the up and down arrows. IGNITION TIME 0:30 i Press the i button to continue This option allows you to adjust the trial for ignition time or lockout timing by selecting 15, 30 or 45 seconds

Set-Up of the R7284U IGNITION TIME LOCKED i The ignition time is only adjustable during the first 100 cycles. After this time pressing the up or down arrow will display the “LOCKED” message

Set-Up of the R7284U Adjust burner motor off delay with the up and down arrows. BURNER OFF DELAY 3:45 BURNER OFF DELAY 4:00 i Press the i button to continue

Set-Up of the R7284U Select NO or YES with the up and down arrows. TT CONFIGURED [NO] YES i Press the i button to continue This option allows you to configure the TT terminals with an internal “jumper” Setting allows the R7284U1004 to replace controls where line voltage stats are used or the TT call goes to the aquastat.

Set-Up of the R7284U Select NO or YES with the up and down arrows. SPARK IN ON DELAY [NO] YES i Press the i button to continue This option allows you have the igniter spark during the valve on delay timing

Set-Up of the R7284U Select NO or YES with the up and down arrows. SPARK DURING RUN [NO] YES i Press the i button to continue The option allows to setup the control for interrupted or intermittent operation By selecting NO, the control will function as an interrupted control, sparking the igniter only during the trial for ignition Selecting YES will cause intermittent functionality, sparking the igniter during the entire run cycle Interrupted ignition uses less electricity and also reduces the amount of wear and cleaning/replacement needed of an electrodes

Set-Up of the R7284U Adjust number of allowed resets with the up and down arrows. ALLOWED RESETS 0 [1] 3 NOLIMIT ALLOWED RESETS 0 1 [3] NOLIMIT i Press the i button to continue The ALLOWED RESETS menu give the installer the opportunity to select the number lockouts the unit can enter before entering restricted lockout 0, 1, 3 or unlimited lockouts can be selected Lockout requires the i button to be held for 2 seconds to reset Restricted lockout requires the i button to be held for 10 seconds before reset

Set-Up of the R7284U Select the type of appliance for the oil primary application Boiler, Furnace or Water Heater. APPLIANCE TYPE [BLR] FURN WH i Press the i button to continue This menu allows the user to configure the appliance configuration for specific EnviraCOM messages Boiler, Furnace or Water Heater are the selectable options This setting is only needed if the unit is part of an EnviraCOM communicating system

Set-Up of the R7284U Select NO or YES with the up and down arrows. SHOW DIAGNOSTICS [NO] YES i Press the i button to continue The Show Diagnostics menu allows the technician to give access to the diagnostic information during normal operation or keep it hidden Selecting YES allows the diagnostic information to be view during normal operation Selecting NO does allows the information to be viewed only in the installer mode

Set-Up of the R7284U INSTALLER SETUP [QUIT] CONT. INSTALLER SETUP QUIT [CONT.] i Select QUIT with arrow buttons and press the i button to continue

Set-Up of the R7284U RE-BASELINE? [NO] YES STANDBY i Select QUIT with arrow buttons and press the i button to continue Once QUIT is selected the user is prompted to RE-BASELINE the control Selecting YES restarts the the averaging process for the Cad Cell reading and Ignition Time Selecting NO continues to use the averages that have already been established

R7284U Default Setting Factory Default Menu English Language 0 seconds Valve On Delay Ignition Time (Lockout) Burner Motor Off Delay TT Configured On Spark In On Delay Spark During Run Allowed Resets Appliance Type Show Diagnostics Re-Baseline Factory Default English 0 seconds 15 seconds No 3 Boiler Yes

Normal Operation

R7284U Normal Operation In Idle mode the R7284 shows STANDBY

R7284U Normal Operation When there is a call for heat CALL FOR HEAT

R7284U Normal Operation VALVE ON DELAY 0:1 VALVE ON DELAY 0:2 The valve on delay will then begin a countdown For example a 5 second valve on delay would show VALVE ON DELAY 0:1 VALVE ON DELAY 0:2 VALVE ON DELAY 0:3 VALVE ON DELAY 0:5 VALVE ON DELAY 0:4 VALVE ON DELAY 0:0

R7284U Normal Operation IGNITION TRIAL 0:10 IGNITION TRIAL 0:11 Next the trial for ignition will begin The display will countdown until the time runs out or flame is established IGNITION TRIAL 0:10 IGNITION TRIAL 0:11 IGNITION TRIAL 0:12 IGNITION TRIAL 0:14 IGNITION TRIAL 0:13 IGNITION TRIAL 0:15

R7284U Normal Operation – Pump Priming Pressing “up” during the trial for ignition enables the pump priming mode Every press up the up button adds a minute to the trial for ignition timing up to 10 minutes PUMP PRIME 1:10 IGNITION TRIAL 0:10

R7284U Normal Operation FLAME PROVEN 255 OHMS Once flame is proven we will see this message along with the ohms reading FLAME PROVEN 255 OHMS

RUNNING 311 OHMS RUNNING 255 OHMS RUNNING 300 OHMS R7284U Normal Operation The display will then show status as running until the call for heat ends The ohms will change based on the strength of the flame RUNNING 311 OHMS RUNNING 255 OHMS RUNNING 300 OHMS

R7284U Normal Operation BURNER OFF DELAY 0:00 BURNER OFF DELAY 0:01 Once the call for heat ends the control will display the burner motor off delay countdown The display will countdown until the time runs out BURNER OFF DELAY 0:00 BURNER OFF DELAY 0:01 BURNER OFF DELAY 0:02 BURNER OFF DELAY 0:04 BURNER OFF DELAY 0:03 BURNER OFF DELAY 0:05

R7284U Normal Operation STANDBY Once completed the display will return to standby STANDBY

Lockouts and Resetting the R7284U

Soft Lockout SOFT LOCKOUT Soft Lockouts are entered for the following reasons Failed ignition attempt line voltage less than alarm level Burner relay failure SOFT LOCKOUT

Soft Lockout SOFT LOCKOUT 14:57 SOFT LOCKOUT 14:58 SOFT LOCKOUT 14:59 Soft Lockouts automatically exit after the lockout period expires The countdown is not displayed until the error clears User can exit soft lockout by holding the i button for longer than 2 seconds SOFT LOCKOUT 14:57 SOFT LOCKOUT 14:58 SOFT LOCKOUT 14:59 SOFT LOCKOUT 15:00

Hard Lockout HARD LOCKOUT Hard Lockouts are entered for the following Reasons A failed ignition attempt Flame sensed during valve on delay Flame sensed during the burner off delay Welded burner relay Exceeding the maximum number of recycles HARD LOCKOUT

Hard Lockout HARD LOCKOUT The unit remains in Hard Lockout until: User presses and holds the i button 2 seconds Remote Reset signal is received via EnviraCOM™ HARD LOCKOUT

Restricted Hard Lockout Each Hard Lockout instance is counted by the control When the specified number is reached the control goes into Restricted Hard Lockout LOCKOUT CALL SERVICE

Restricted Hard Lockout Restricted Hard Lockout can only be exited by holding the i button for longer than 10 seconds LOCKOUT CALL SERVICE

Troubleshooting

R7284U Troubleshooting NO IGNITION If Ignition did not occur and the cannot determine why the following will be displayed NO IGNITION

NO IGNITION CHECK IGNITER R7284U Troubleshooting If no ignition occurred and the R7284 cannot detect the spark igniter NO IGNITION CHECK IGNITER

NO IGNITION CHECK CAD CELL R7284U Troubleshooting If no ignition occurs and the Cad Cell shifts significantly during the trial for ignition but did not reach the establish flame threshold the following is displayed NO IGNITION CHECK CAD CELL

R7284U Troubleshooting LOW VOLTAGE 30% LOW If the voltage drops below the minimum threshold the following is displayed LOW VOLTAGE 30% LOW

R7284U Troubleshooting EXCEEDED MAX RECYCLES If Flame is lost more than the allowed number of times EXCEEDED MAX RECYCLES

FLAME PROVEN DURING ON DELAY R7284U Troubleshooting Flame was sensed during the valve on delay period FLAME PROVEN DURING ON DELAY

FLAME PROVEN DURING OFF DELAY R7284U Troubleshooting Flame was sensed during the burner motor off delay period FLAME PROVEN DURING OFF DELAY

R7284U Troubleshooting INTERNAL ERROR When an internal error is sensed such as an A/D failure, relay failure, etc. The control will need to be replaced INTERNAL ERROR

R7284U Troubleshooting ENVIRACOM ERROR If the Enviracom bus is shorted or there is a bad circuit ENVIRACOM ERROR

FLAME PROVEN LATE IN TRIAL R7284U Troubleshooting If flame is proven late in 2 consecutive trials the following message is displayed FLAME PROVEN LATE IN TRIAL

CAD CELL HIGH DURING RUN R7284U Troubleshooting When the cad cell resistance is high during the last run cycle. CAD CELL HIGH DURING RUN

FLAME PROVEN OUT OF SEQUENCE R7284U Troubleshooting If flame has been present in idle mode for longer than 1 hour FLAME PROVEN OUT OF SEQUENCE

Error History

Error History Control saves the last 10 errors Accessing error history: and Buttons – Access error history during normal operation STANDBY i Button – Press during error history to return to normal operation

The control will automatically cycle through 3 screens Error History Menu The control will automatically cycle through 3 screens Press UP or DOWN to view the error history Press UP to go to the next errorr LAST CYCLE NO IGNITION ERROR 1 STANDBY i Advance to next slide

The control will automatically cycle through 3 screens Error History Menu The control will automatically cycle through 3 screens Press UP to go to the next error 5 CYCLES AGO ERROR 2 NO IGNITION CHECK CAD CELL i Advance to next slide

Error History Menu Press i to return to the normal operating status i END STANDBY i Press i to return to the normal operating status

Diagnostics

Diagnostic Information View current status Access baseline information Cycle count information Info can be hidden from Homeowner STANDBY i Button – Press during normal operation to access information

Diagnostic Information STANDBY i Press the i button at any time to access the system information

System Status TT OPEN LIMIT OPEN i Pressing the i button will advance to the current Cad Cell reading The first menu shows the current status of the TT and Limit Inputs

System Status Press i to continue VIEW HISTORY NO [YES] VIEW HISTORY [NO] YES CAD CELL 75265 OHMS i Press i to continue Pressing the i button again will advance to the view history option if it was enabled in the installer setup Selecting YES allows the Technician to view the current reading, average of last 10 and the baseline reading for the Cad Cell and Trial for Ignition timing

System History LAST CYCLE 480 OHMS CAD CELL BASELINE 380 OHMS LAST 10 CYCLES 410 OHMS i Pressing the i during any of the screens will advance to the ignition timing The Cad Cell screen will automatically scroll through 4 screens The baseline readings are calculated base on the average of the first 500 cycles

System History IGNITION TIME BASELINE 8 SECONDS LAST 10 CYCLES 11 SECONDS LAST CYCLE 12 SECONDS i Pressing the i during any of the screens will advance to the cycle counts The Ignition Time screen will automatically scroll through 4 screens

System History 68686 BURNER CYCLES 4 LOCKOUTS SINCE BASELINE 5 RECYCLES SINCE BASELINE 8688 CYCLES SINCE BASELINE i Pressing the i during any of the screens will advance to the view history screen The Cycle Count screen will automatically scroll through 4 screens

Summary

Integrated Display – No External Tool! R7284 Key Feature Summary Diagnostics with actionable information Error logging for “deep dive” troubleshooting when needed Universal and configurable Real time status Easy of use i Integrated Display – No External Tool!

R7284 Features - Diagnostics Diagnostics with actionable information Igniter spark detection Cad cell high during run Cad cell adjustment/cleaning Flame proven late in trial Low voltage alarms Error history for “deep dive” troubleshooting Last 10 errors What the error was How many cycles ago it occurred Diagnostic information can be hidden from homeowner view No external tool required! i Points the technician towards the cause of failure

R7284 Features - Diagnostics with actionable information For the Oil Dealer Reduce unnecessary part changing Reduce service contract costs Reduce customer costs Reduce call-backs For the technicians No more head scratching in front of the homeowner Show the homeowner why you’re changing the right part If lockout was due to voltage – show the homeowner why you’re not changing anything! i Points the technician towards the cause of failure

Product Cross Reference and Support Materials

Product Cross Reference Where do I find Honeywell universal electronic oil primary cross reference information? www.customer.honeywell.com Honeywell Application Selection and Cross Reference Guide – Form 63-9575 Honeywell Laminated Truck Visor – Form 63-9581O Technicians Quick Reference Guide Form 69-2500 Honeywell Residential Technical Support: 1-800-468-1502 63-9575 63-9581O 69-2500

Oil Primary Cross Reference Table This chart can be found in the Residential Combustion Application Guide: Form #63-9575

www.customer.honeywell.com See Cross Reference Search box in right column.

R7284U Universal Digital Electronic Oil Primary Knowledge Test

R7284U Oil Primary Knowledge Test Now that you completed this training module, take the short quiz to test your knowledge.

Test The R7284U can be used in both hydronic and forced air systems? T or F The Honeywell R7284U can replace most prior Honeywell oil primary controls, as well as Carlin and White Rodgers controls? T or F The display on the R7284U provides real-time status and cad cell readings in ohms? T of F The R7284U has adjustable lockout times of 15, 30 or 45 seconds? T or F The pump priming cycle requires that the installer be present at the oil primary to purge the line? T or F

Test Limited reset prevents the homeowner from continually pressing the reset button instead of calling for service? T or F The display can identify system lockout and potential cause of failure? T or F The valve on and blower off delay times are factory set and cannot be set by the installer during installation? T or F The limited recycle features can help prevent clogging the heat exchanger or flooding? T or F A separate external tool is required to retrieve information from the R7284U1004 oil primary? T or F

Answer Key T F – techs can add time to the trial for ignition F – timings are field configurable by the tech F – no tool is required, info provided on display