1 EERE Communications 1/15/2014 EERE Web Coordinators Meeting Conference line: +1 (646) Access Code:

2 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

3 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

4 December 2014 www4 Server Outage Site defacement incident occurred 12/4 Server team received an alert and sent quick notification s Server was taken offline by Cyber-Ops Cyber-Ops began investigation of incident.

5 December 2014 www4 Server Outage In response to the www4 outage: A new server was spun up by ECWHE server team New software was installed by the ActioNet tech team Sites and databases were restored from backups and clean repositories (could see up to 1 week data loss) Cyber-Ops performed server and software scanning ActioNet Tech Team firmed up vulnerabilities Green light to go live received on 12/23.

6 December 2014 WWW4 Server Outage The Good Quick detection Upgrade was already needed Major server clean up resulted. The Bad Site was defaced Down time Frustration with information cycles.

7 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

8 Success Stories Listings The Success Stories website is now live in energy.gov! You can find it at energy.gov/eere/success-stories.energy.gov/eere/success-stories Stories are available in your nested groups for listing pages and listing blocks, and you can add topics and keywords as needed for your filtering purposes Each office has a listing block in its nested group showing the three most recent stories for that office There is now a blanket redirect in place from the old Success Stories site to the new one—you will need to update any specific story links on your site that you would like to keep.

9 Success Stories Listings If you create your own success stories content section on your website, add listing pages or page(s) with listing blocks under your “About” sections. Add your own stories to these listings on your site by using the article type “Success Story” These stories will not show up at the corporate level unless they are submitted to EERE Communications Drop listing blocks on any pages you’d like Please continue to follow the existing process for submission of new stories to EERE Communications. Questions?

10 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

11 The EERE Mosaic PowerPoint templates on Communication Standards have been updated to reflect the EERE color scheme and are available for download. s_presentations.html Power Point Template Updates

12 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

13 Energy Saver Resolution Campaign What better way is there to hold yourself accountable for New Year's energy-saving resolutions than to share them on Energy Saver social media? Join the conversation and tell other energy- saving enthusiasts how you plan to save energy in 2015.

14 Energy Saver Resolution Campaign To submit your #EnergyResolution simply send your resolution with an optional headshot to by January 22! You can also tweet about it using While you’re at it, on Twitter or like us on Facebook

15 Agenda Web Coordinators Meeting Around the Room – Carolyn Hinkley www4 Server Update – Alex Clayborne Success Stories Update – Nicole Harrison Communication Standards Update – Paige Terlip Energy Saver Resolution Campaign – Paige Terlip Maintenance Plan Best Practices to Share – Stephanie von Numers, Erin Twamley, and Jamie Nolan

16 Wrap Up Next meeting: February 19, 1:00 – 2:30 p.m. EST Jonathan Rubin, User Experience Program Manager at the Digital Government Division of GSA, will be presenting about managing a Federal usability team of 600 and the wealth of resources available to enhance usability.