Strategic Recommendations Jen Nicosia Erin O‘Flaherty Yuki Palermo Lidia Sandoval Ruby Diaz Mark Giancarlo Julia Hornick Justin Little

Overview Primary Recommendations o Asset Management o Initiate Remote Customer Service Workers o Distribute Products via Walgreens o Phone Application o Extend Client Service Options Supplemental Recommendations

Asset Management Assets are often the biggest line item on a financial statement Assets to be managed o Machinery o Technology/Equipment o Inventory o Buildings Asset audits prevent paying taxes and insurance premiums on depreciated assets

Initiate Remote Customer Service Options Allowing employees to work at home consolidates work space and reduces use of company resources Costs $10,000 - $20,000 per year to house an employee in a major metropolitan area

Distribute Products via Walgreens Profit potential Gain competitor’s customers through other outlets Build sustainable image Green energy company Expected 40% ROI Competing in retail market

Phone Application Application includes o Service vehicle tracking o Ability to report outage o Current outage map o Bill payment alerts Moderate maintenance costs Development costs could be up to $150,000

Extend Client Service Options Reduces wait time Initiate a customer call back service Respond to concerns via , text messaging, chat rooms

Mr. Frank Clark Mr. Clark received his bachelor’s degree in Business Administration and law degree from DePaul University 2005–Present Chairman of the Board and Chief Executive Officer President Executive Vice President and Chief of Staff Chief Executive Officer Mr. Frank Clark

Mr. Clark serves on the board of trustees for: o The Museum of Science and Industry o Adler Planetarium and Astronomy Museum o DePaul University o The Chicago Symphony Orchestra o The University of Chicago Medical Center The board of directors of: o Metropolitan Family Services o Illinois Manufacturers Association o Big Shoulders Fund o United Way of Metropolitan Chicago o Abraham Lincoln Presidential Library Foundation o Waste Management, Inc. o Harris Financial Corp. o Aetna Inc. Chief Executive Officer Mr. Frank Clark

The executive committee of: o The Chicago Community Trust Mr. Clark sits on the governing board of: o The Illinois Council on Economic Education Mr. Clark is a member of: o The Chicago Bar Association o The Economic Club of Chicago o The Commercial Club of Chicago o The Executives’ Club of Chicago Mr. Clark is a co-founder of: o The Rowe-Clark Math & Science Academy Mr. Frank Clark Chief Executive Officer Mr. Frank Clark