Serials Solutions: Company overview

We help libraries work better Data. Trust in authoritative, enriched, updated metadata Manage. Control the complexities of management Discover. Invigorate the research experience

Why Serials Solutions? Serials Solutions Integration SaaS Global Data Management Expertise Innovation Service Agile

“Software makes it possible, but the knowledgebase makes it work.” Peter McCracken Co-Founder, Serials Solutions

SERIALS SOLUTIONS SERVICES WORK TOGETHER TO MAKE E-RESOURCES EASIER TO MANAGE AND ACCESS Integration and Interoperability 360LINK 360CORE 360Search 360Marc Updates 360Resource Manager 360Counter Summon Vendor Usage Data ILS and OPAC Data

237 employees worldwide Including 60+ librarians + Dedication to delivering Software as a Service (SaaS) solutions for libraries = More than 2800 highly satisfied clients around the globe

Serving more than 2800 libraries… Libraries of all types and sizes Academic: 1883 Public: 276 Corporate: 386 Government: 241 Consortia:47 School: 50 Providing support to libraries in 77 countries, in 9 languages

Don’t know where to start the research process Expect ease of use and quick access Still have troubling finding what they need even if the start with a little information Today’s users…

Data.

Snapshot KnowledgeWorks 1.8M journal holdings 5.7M e-book holdings 16,000 databases 7,676 full text databases 83,372 authority serial titles 406M library holdings 60,000+ rules (to correct bad data) Comprehensive collection of: article linkers, federated search connections, and authentication endpoints Ulrich’s Global Serials Intelligence 366,000 periodicals worldwide 160,000 titles with A&I coverage 125,000 non-English titles 105,000 Publisher/Provider authority records 35,000 refereed publications 11,700 Magazines for Libraries™ reviews 7,100 Open Access journals 970 Subject areas 600 A&I Databases Summon® Index 800M records 90+ content types

Data. FoundationalContinuously updated and verified Adding value: improving and harmonizing information from multiple sources Enriched metadata to properly identify, evaluate, discover and access resources Central knowledgebase benefits all

Manage.

Subjects Important Notices Feedback Vendor LicenseURL Terms of Use Access URLs Coverage Dates Potential Package Costs Custom Database Name Passwords Usage Stats Outage Reports Vendor Contacts Print Cancellation Restrictions Proxies IP AddressesAdmin URL Payee Custom Database Name Authorized Users Renewal Dates Cancellation Possibility Offer infoTrial Login Things not in Knowledge Base Liaisons Acquisition Notes Outage Reports Consortium Contacts MARC Record availability Wish List Meeting Notes Cancellation Pending Knowledge Base Logins Your landscape

Manage. Integrated servicesFlexibleFrequent enhancements and updatesVisibility of and into your library and collections Built on a single knowledgebase and with a single administration interface

Discover.

Award-winningWidely adoptedContinued innovationMeets users expectations Built on a single knowledgebase/single, unified index and with a single administration interface

We help libraries work better Data. Trust in authoritative, enriched, updated metadata Manage. Control the complexities of management Discover. Invigorate the research experience

Serials Solutions delivers Proven history of solving problemsNumber of remarkable industry firstsDedicated to SaaS solutions since day oneUnmatched client support servicesFounded by a librarian for librarians