Registering in the NPC-US Supplier Directory Understanding your registration status Novartis Pharmaceuticals Corporation-US Nov 2009

2 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Purpose of this Guide This guide was developed to help Suppliers:  Understand their registration status with NPC-US  Actions to take once your organization’s registration status is known What this guide will not provide:  Detailed step by step instructions of registering in the Supplier Directory  How to obtain your organizations transactional history

3 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Determining your organizations registration status as supplier with Novartis Pharmaceuticals Corp – US (NPC-US) Potential, Non-Registered Supplier Has not completed a registration in the NPC-US Supplier Directory Does not have an ID and Password for the NPC-US Supplier Directory Has not transacted or conducted business with NPC-US in the last 20+ months or ever Potential, Registered Supplier Has completed a registration in the NPC-US Supplier Directory Has an ID and Password for the NPC-US Supplier Directory Has not transacted or conducted business with NPC-US in the last 20+ months or ever Invited to Register to qualify as an authorized Supplier Is a Potential Non Registered or Potential Registered supplier Has received a formal, system invitation to register (for non registered supplier) or complete the Tax Form Section (for registered suppliers) Authorized SupplierAuthorized Supplier Has Password/ID to Novartis Supplier Directory Has been transacting with NPC-US within the last 20+ months Adheres to NPC-US Standard or contractual Terms and Conditions I Do not know my organization’s supplier status with NPC-US Select one of the following to learn more. If you do not know your organization’s status as a supplier with NPC-US, click ‘Do not know’.

4 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Potential - Non-Registered Supplier Actions  Enter the NPC-US Supplier Directory Website (  Enter as a Supplier  At the next screen, click the ‘Create a Profile’ link (do not click the link related to invitation/ existing registration as it will prompt you for an ID and password)  Continue through the screens and complete all information requested.  Follow instructions exactly as directed if you are required to print and fax any forms.  Only until you have completed entry of ALL sections and faxed ALL forms (if required) will you be considered a Potential, Registered Supplier of NPC-US  Upon registration completion, an ID and password will be sent to you via

5 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Potential - Registered Supplier Actions  Log into the NPC-US Supplier Directory Website (  Click the “modifying your existing registration” link  Enter your ID and Password (Click the “Forgotten your Password” at the user login screen if you cannot remember your password) If you cannot remember your User ID, please send an to for support  Review and update all information as needed or review all information. Make changes, add additional information or upload new certificates (for diverse suppliers).

6 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Currently being on-boarded to qualify as an authorized Supplier of NPC-US (part 1 of 3)  Receive invitation to register on the Novartis Supplier Directory. will include an ID and Password. (if your organization has never registered, you will be prompted to create and ID for your organization and customize your password at the beginning of the registration process)  Click the supplier directory link in the  Enter as a Supplier  At the next screen, click the ‘ invitation/ existing registration’’ link (do not click the ‘Create a Profile’ link related to as it will prompt you for an ID and password)  Copy and paste the ID and passwords provided in the . You will immediately be requested to change the ID and password

7 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Supplier On-boarding Process – Understanding the process for ‘Invited’ Suppliers (part 2 of 3) Submits ‘Supplier Request Eform’ Initiat es Supp lier Direc tory syste m invita tion Regi sters in Supp lier Direc tory Condu cts Backgr ound check of Suppli er Supp lier is activ ated in NPC- US Syste ms Supplier Novartis Buyer Novartis Associate Novartis Systems Novartis Vendor Master If an ‘Invited’ Supplier does not fully complete the Supplier Directory registration, an reminder notification will automatically be generated every week for up to 4 weeks. Invited suppliers will not receive a confirmation if they approved as an authorized NPC-US supplier (A supplier will know if they are authorized if a NPC-US purchase order or a payment is issued Supplier Key Contact address is critical Who Action Notes Duration Can expedite invite if supplier is registered as potential Supplier MUST FULLY COMPLETE ALL sections of Supplier Directory registration Supplier MUST FULLY COMPLETE ALL sections of registration Supplier is assigned an internal system Vendor Number 1 day Supplier Responsibility 6 Business Days 2 Business Days

8 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Tips to ‘Invited’ Suppliers When Registering… (part 3 of 3) Regi sters in Supp lier Direc tory Supplier Complete your Registration immediately upon receiving an invitation. The sooner your organization is registered, the sooner NPC-US can transact with you! When faxing Supplier Diversity Classification forms and/or Tax forms, do not use a fax coversheet. Follow the detailed instructions provided during registration process. Failure to follow the instructions will cause delays. Failure to fax the required documentation will not allow Novartis to proceed with the on-boarding process. Review the Registration FAQs within the Supplier Directory (appears on the left side menu) when registering. It will provide additional tips and help about some required certain data fields.

9 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Authorized Supplier  Review and update all information when changes occur (e.g. change of address, Tel, fax, etc..).  Review registration data annually for accuracy  Authorized Suppliers are required to review their tax document (W9 or W8BEN for Foreign suppliers) for accuracy. If any information needs to be updated, the supplier will need to update the appropriate fields in the directory, then reprint the bar-coded tax form, sign and date the form, and fax without a cover sheet to The bar coded form will automatically upload to your profile. Re-faxing forms replace any existing forms previously loaded.

10 | Registering in the NPC-US Supplier Directory | Novartis Pharmaceuticals Corp.| Aug 2009 | Don’t know my Supplier Status with NPC-US  Enter the NPC-US Supplier Directory Website (  Enter the site as a Supplier  At the next screen, click the ‘Create a Profile’ link (do not click the link related to invitation/ existing registration as it will prompt you for an ID and password)  Continue through the screens and complete the information requested on the General Information and Company Information screens. If you receive a pop up box indicating a profile for your organization exists in the directory, stop and contact the NPC RTP Organization at or send an to for If you receive no pop up box that blocks you from registering, proceed to complete your registration.