Maintenance Training Network (MTN) WATS Panel Briefing Mark Lopez Director Engineering and Maintenance WATS Conference - April 29, 2009

WATS Panel AGENDA ATA Training Committee(s) Background – Spencer Bennett – Northwest Airlines (MTN chairman) ATA Spec 104 Working Group – Dennis Pelletier – Southwest Airlines (WG chairman) Jay Pointek – Delta Airlines (MTN – co-chair) European Training Update – Hansjoerg Lotter – CEO – infoWERK multimedia FAA Update – Ed Hall – AFS-350 “The Way Forward” – Spencer Bennett

MTN Background In 1985, the Air Transport Association (ATA) engaged operators and industry training personnel and formed the Maintenance Training Sub-Committee (MTSC). ATA Specification 104 – Guidelines for Aircraft Maintenance Training was drafted in 1986 to outline Aircraft Manufacturers Training programs. ATA Spec 104 describes an approach to the development of training materials, for use by airlines in training aircraft maintenance personnel. It also provides guidelines on basic standards for equipment use by airlines, in the presentation of training materials.

MTN Background (continued) Post 911 and ATA reorganization many groups and were suspended and the MTSC was one. Over the next few years, comments were received from both U.S. and European operators regarding the need to again revise Spec 104 which was still being provided by the ATA. In 2007, the ATA via requests from operators, industry and FAA folks, decided to re-activate and rename the MTSC to the Maintenance Training Network (MTN). Since re-formation in mid 2007, the MTN has met several times and formed the ATA Spec 104 Working Group to revise and update Spec 104.

MTN Spec 104 Working Group ATA Members Barry Cliff Conklin Dennis Pelletier- Jay Joaquin Tom Non-ATA and Industry Members Richard D'Loss Andre Bill Bill Ostheimer Frank Hans-Jorg Rhonda

Spec 104 Working Group OBJECTIVE –UPDATE SPEC 104 TO REFLECT THE WAY MAINTENANCE IS PERFORMED, AND TRAINING IS DEVELOPED, CONDUCTED AND ADMINISTERED IN THE CURRENT OPERATING ENVIRONMENT –INCLUDE INFORMATION IN THE SPEC TO ENSURE THAT OPERATOR TRAINING PROGRAM DEVELOPMENT AND ADMINISTRATION IS INLINE WITH CURRENT REGULATORY GUIDANCE

Spec 104 Working Group (continued) –EACH CHAPTER WILL BE REVIEWED AND UPDATED –CURRENT FOCUS IS CHAPTERS 1 AND 2 –CHAPTER 1 ADD A LEVEL II AIRCRAFT FAM CLASS TO ADDRESS MRO NEEDS ADDING THREE COURSES TO LEVEL IV – DEICING, FUELING, AND ADVANCED COMPOSITE REPAIR (examples on next slide) –CHAPTER 2- Rewrite draft in work

Spec 104 Chapter 4 Training Addition example Fueling Training Fueling training provides the skills and knowledge to successfully fuel/defuel an airplane. The course curricula for Fueling training should include but is not limited to the following subjects: –Jet fuel specifications and purity standards. –Fuel vehicle/equipment QC checks. –Fuel testing (e.g., appearance, free water, API gravity, white bucket). –Fire safety requirements. –Proper handling of fuel spills. –Use and understanding of Material Safety Data Sheets (MSDS). –The proper completion and use of ATA Spec 103 forms. –Refueling practices and precautions –Over wing refueling practices and precautions. –Fueling procedures with inoperative quantity indicating systems. –Defueling and transfer of fuel –Aircraft specific fuel/defuel procedures. –Sump draining. TARGET POPULATION - Maintenance, Ground Operations and 3 rd party fueling vendor personnel. COURSE OBJECTIVES - At the completion of fueling training the student will be able to safely perform fueling/defueling procedures.

ATA MTN – “The Way Forward” Engage International Training Organizations –EAMTC (European Aviation Maintenance Training Committee) –CASA (Civil Aviation Safety Authority) –CAAC (Civilian Aviation Authority of China) –Transport Canada –IATA – Coordinate ITQI (Maintenance) process

WATS Training Conference Suwannee Room # 14 8 AM-12 PM, Thursday April 30, 2009 Orlando, FL Air Transport Association (ATA) Maintenance Training Network (MTN) Meeting

WATS Open Discussion Questions / comments